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Hotel des Arts

3.0 star property
Hotel in Neuchatel

Choose dates to view prices

Hotel des Arts provides a peaceful haven amid city bustle. Travelers can book massages or manicure/pedicure services at the spa, connect with WiFi in their rooms, and utilize conference facilities. Past visitors consistently praise the staff for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 2 min walk - 0.1 miles
  • Lac de Neuchatel - 3 min walk - 0.2 miles
  • Place Pury - 9 min walk - 0.5 miles
  • Chateau de Neuchâtel - 11 min walk - 0.6 miles
  • Neuchatel Botanical Garden - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Les Brasseurs - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Le Bleu Café - ‬2 min walk
  • ‪Le Bassin Bleu - ‬6 min walk

About this property

Hotel des Arts

Hotel in the city center
Consider a stay at Hotel des Arts and take advantage of a playground, dry cleaning/laundry services, and conference space. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a vending machine, and a computer station
  • Multilingual staff, a banquet hall, and free newspapers
  • A front-desk safe, smoke-free premises, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel des Arts feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and espresso makers.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • 40-cm flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior

Hotel Beaulac

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 699 reviews
$244 nightly
The price is $264
Dec 1 - Dec 2
Total with taxes and fees
Hotel Beaulac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day
Cribs (infant beds) are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel des Arts?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Hotel des Arts on Nov 9, 2025 start from $166.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Check-out is at noon.

Where is Hotel des Arts located?

Located in the heart of Neuchatel, this hotel is steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

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Reviews

Hotel des Arts Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 619 reviews
Rating 8 - Good. 261 out of 619 reviews
Rating 6 - Okay. 64 out of 619 reviews
Rating 4 - Poor. 13 out of 619 reviews
Rating 2 - Terrible. 5 out of 619 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lake near by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Location; near the lake, near 'centre ville'
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was clean
Stayed 1 night in Feb 2024

6/10 Okay

Inka

Liked: Cleanliness, staff & service
Disliked: Room comfort

Okay stay in a room without air con

No air conditioner or proper soundproofing. We heard everything from the hall to the room and our room was next to the breakfast so it was noisy when people were going back and forth. During the summer room is hot. And there is no fridge in the room so it’s also a small minus. Breakfast was simple but still okay, Swiss cheese and quality apple juice etc.
Stayed 1 night in Jun 2023

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025

6/10 Okay

guiseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sous les toit donc bruyant
Stayed 2 nights in Aug 2025

4/10 Poor

Arlene

Disliked: Amenities
No air conditioning, we didn’t get to sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está en el centro de la ciudad pero tiene estaciones de bus que te llevan en pocos minutos o si te gusta caminar sin 10 min. Tienen la playa den lago a menos de 5 minutos a pie y hay varias áreas de juegos para niños si van con hijos pequeños
Stayed 1 night in Aug 2025

8/10 Good

Gobinder

Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück.
Stayed 2 nights in Aug 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goede ligging, dicht bij meer en centrum.

2 nachten verbleven met gezin van 4 (kids 10 en 12 Jaar). Het hotel ligt heel dicht bij het meer van Neuchatel en op wandelafstand van het oude centrum. Parking is 5eur per dag met een kaart. De kamer was ietwat aan de warme kant. De ventilator die er stond hielp wel iets, maar was het lawaai eigenlijk niet waard. Het ontbijt was de eerste dag goed en volledig; De 2de dag waren de croissants op waarna men naar de bakker aan de overkant slechts een 5-tal nieuwe ging halen. Omdat er al meerdere mensen op stonden te wachten, waren die onmiddellijk terug op. Ook mankeerde het koffie-apparaat een paar keer, waardoor het ontbijt wat gebrekkig verliep aan onze tafel. De bediening bleef er wel kalm in.
Stayed 2 nights in Jul 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities

Perfekt Location

Tolle Lage; engagiertes Personal
Stayed 12 nights in Jul 2025