Dear Gabriela,Thank you for the very kind review of your recent stay with us. We are delighted you had a wonderful stay with us. We do our best to create memorable and lasting experiences for every guest and look forward to welcoming you again for more fun in the sun. See you soon!Sincerely,Monica OrtizManaging Director

Dear Chad,Thank you for the kind review of our hotel. It was indeed our pleasure to show you our Rosewood Baha Mar love and service. We are here to make every stay unforgettable. Looking forward to your return.Sincerely,Monica OrtizManaging Director

Dear Andrew,We greatly appreciate you taking the time to participate in our guest survey. We do our best to create memorable and lasting experiences for every guest and are so thrilled our warm and friendly staff made sure you had an amazing time. We thank you for choosing Rosewood Baha Mar and look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Gabby, We greatly appreciate you taking the time to participate in our guest survey. We are so pleased you enjoyed your stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Erika,Thank you for sharing this very kind review of your recent stay with us. We are delighted you were able to experience all that Rosewood Baha Mar has to offer while receiving excellent service from our team. We look forward to welcoming you again for more fun in our little spot of paradise. See you soon!Sincerely,Monica OrtizManaging Director

Dear Stephan,Thank you for taking a moment to participate in our guest survey. We are happy your overall stay was enjoyable and have taken note of your concerns. Please know we have your best interest at heart and hope to have the opportunity to welcome you again and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Kaitlin,Thank you for sharing this very kind review of your recent stay with us. It is truly our pleasure to ensure our guests receive personalized service from our friendly and helpful staff while enjoying all that Rosewood Baha Mar has to offer. We look forward to welcoming you again soon to create more exciting memories.Sincerely,Monica OrtizManaging Director

Dear Huma,Thank you for the great review of our hotel and staff. We are so delighted that you enjoyed your stay with us. We look forward to welcoming you again for more fun in our little spot of paradise. See you soon!Sincerely,Monica OrtizManaging Director

Dear Alicia-Marie,We greatly appreciate you taking the time to participate in our guest survey. We are so pleased you enjoyed your stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Diana, Thank you for taking the time to participate in our guest survey and giving a great review of our hotel! We are delighted to hear you had an amazing time with us while experiencing our friendly and helpful staff firsthand. It was truly our pleasure having you as our guest and we look forward to welcoming you again soon! Sincerely,Monica OrtizManaging Director

Dear Ms. Boeva-Rashba,My name is Olena, and I am the Director of Rooms at Rosewood Baha Mar. I recently came across your review on Expedia, where you shared your experience and gave us a 1-star rating for your stay with us in January 2024. I wanted to personally reach out to you to express our sincere apologies for any shortcomings you may have encountered during your stay. Your feedback is invaluable to us, as it helps us identify areas where we can improve and enhance the overall guest experience. We take all guest feedback seriously, and we are committed to ensuring that every guest leaves our resort with fond memories. To better understand the specific issues you encountered and to address them promptly, would it be possible for you to share more detailed feedback regarding your stay with us? Your insights will be instrumental in assisting us in our ongoing efforts to provide exceptional service and a memorable stay for all our guests.If you would consider providing us further feedback please feel free to respond to this email or contact me directly at +1 242-822-5428 (call, text or WhatsApp) at your earliest convenience. We greatly appreciate your time and consideration in helping us serve you and our future guests better.Thank you for choosing Rosewood Baha Mar, and we look forward to hearing from you soon.Warm regards,Olena

Dear Veronica,Thank you for taking the time to participate in our guest survey and giving a great review of our hotel! We are delighted you had a great stay while experiencing our friendly and helpful staff firsthand. We invite you again for more memorable moments. See you soon.Sincerely,Monica OrtizManaging Director

Dear Philip,Thank you for taking the time to participate in our guest survey. We are delighted you were able to experience our Rosewood sense of place and dynamic team providing great service. We thank you for choosing Rosewood Baha Mar and look forward to your return.Sincerely,Monica OrtizManaging Director

Dear Larry,Thank you for the kind review of our hotel. It was indeed our pleasure to show you our Rosewood Baha Mar love and service. We are here to make every stay unforgettable. Looking forward to your return.Sincerely,Monica OrtizManaging Director

Dear Rosewood Baha Mar Guest,We greatly appreciate you taking the time to participate in our guest survey. We are so pleased you enjoyed your stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Emily,Thank you for the great review of our hotel! We are so delighted you had a great stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Kerry,We thank you for taking the time to participate in our guest survey but wished you detailed your concerns. Feedback is always welcomed to improve our overall guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Jason, Thank you for taking the time to participate in our guest survey. We are delighted you were able to experience our Rosewood sense of place and dynamic team providing great service. We thank you for choosing Rosewood Baha Mar and look forward to your return.Sincerely,Monica OrtizManaging Director

Dear Dean, Thank you for taking the time to participate in our guest survey and giving a great review of our hotel! We are delighted you had a great stay while experiencing our friendly and helpful staff firsthand. We invite you again for more memorable moments. See you soon.Sincerely,Monica OrtizManaging Director

Dear David,We greatly appreciate you taking the time to participate in our guest survey. We are so thrilled our warm and friendly staff provided you with amazing service. We do our best to create memorable and lasting experiences for every guest and look forward to welcoming you again for more fun in the sun. See you soon!Sincerely,Monica OrtizManaging Director

Dear Claudio,Thank you for the kind review of our hotel. It is indeed our pleasure to show you the Rosewood love that you deserve. We are here to make every stay unforgettable. Looking forward to your return.Monica OrtizManaging Director

Dear Jiaqi,Thank you for taking the time to participate in our guest survey and provide us with lovely pictures from you stay with us. We are so thrilled our warm and friendly staff assisted in making your stay amazing. We look forward to welcoming you again for more fun in our little spot of paradise. See you soon!Sincerely,Monica OrtizManaging Director

Dear ATIT,Thank you for sharing your feedback regarding your recent experience with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case we fell short. I can assure you we do have your best interest at heart and will go above and beyond to give you the great hotel experience that so many of our guests have grown so fond of. Our team leaders will reach out to you to resolve all matters of concern. We sincerely apologize and look forward to restoring your faith in us.Sincerely,Monica OrtizManaging Director

Dear Adis, Thank you for taking a moment to participate in our guest survey. Please accept our sincere apology regarding the unforeseen water challenges you encountered during your recent stay with us. We wish for all our guests to have a wonderful experience with us from when they arrive to our beautiful island until they depart. We are delighted your overall stay was enjoyable and hope to welcome you again and restore your faith in us. Sincerely,Monica OrtizManaging Director

Dear Samuel,Thank you for taking a moment to participate in our guest survey. We are so pleased you enjoyed your stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again soon.Sincerely,Monica OrtizManaging Director

Dear Ms. Ippoliti,Thank you for taking your time to share your feedback with us. We are pleased to hear that one of our leaders was able to assist and resolve the concern. We are looking forward to welcoming you back in the near future. Thank you again for staying at Rosewood Baha Mar. It was a pleasure to have you staying with us!Best regards,Olena PavlyshynDirector of RoomsRosewood Baha Mar

Dear Wonbar Park,We thank you for taking the time to participate in our guest survey but wished you detailed your concerns. Feedback is always welcomed to improve our overall guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Daniel Carroll,Thank you for sharing this very kind review of your recent stay with us. We are so pleased you enjoyed our beautiful hotel with all its amenities and fabulous staff helping along the way. We thank you for choosing Rosewood Baha Mar and look forward to your return. See you soon!!Sincerely,Monica OrtizManaging Director

Dear Brandon,Thank you for sharing this very kind review of your recent stay with us. We are so pleased you enjoyed our beautiful hotel with all its amenities and fabulous staff helping along the way. We thank you for choosing Rosewood Baha Mar and look forward to your return. See you soon!!Sincerely,Monica OrtizManaging Director

Dear Raymond,Thank you for taking a moment to participate in our guest survey. We are so pleased you enjoyed your stay with us while experiencing our friendly and helpful staff firsthand. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you back soon.Sincerely,Monica OrtizManaging Director

Dear Robbie,Thank you for taking a moment to participate in our guest survey. We are so pleased you enjoyed your stay with us. We thank you for choosing Rosewood Baha Mar and look forward to welcoming you again.Sincerely,Monica OrtizManaging Director

Dear Alan,We thank you for taking the time to participate in our guest survey but wished you detailed your concerns. Feedback is always welcomed to improve our overall guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Francesco,Thank you for taking a moment to participate in our guest survey. We are so pleased you enjoyed your stay with us while experiencing our friendly and helpful staff firsthand. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you back soon.Sincerely,Monica OrtizManaging Director

Dear Renee,Thank you for taking the time to participate in our guest survey. Service is key, and it is our pleasure to go above and beyond to meet every need to ensure you have an awesome stay with us. We are delighted you were able to relax in our little oasis and be pampered. Thank you for choosing Rosewood Baha Mar and look forward to welcoming you again for more memorable moments!Sincerely,Monica OrtizManaging Director

Dear Diana,Thank you for sharing this very kind review of your recent stay with us. It is truly our pleasure to ensure our guests receive personalized service from our friendly and helpful staff while enjoying all that Baha Mar has to offer. We look forward to welcoming you back soon to create more exciting memories.Sincerely,Monica OrtizManaging Director

Dear Dwayne,Thank you for the great review of our hotel! Service is key at Rosewood Baha Mar, and it is indeed our pleasure to meet every need to ensure you have an awesome stay with us. We look forward to welcoming you back for more fun in the sun. See you soon!Sincerely,Monica OrtizManaging Director

Dear Alyssa,We thank you for the kind review of your recent stay with us. We are so pleased you enjoyed our beautiful hotel with all its amenities and fabulous staff helping along the way. Service is our calling, and it is truly our pleasure to go above and beyond to ensure you have an exceptional stay with us. We invite you back to paradise to create more memorable moments. See you soon!!Sincerely,Monica OrtizManaging Director

Dear Dwendyl Douglas,Thank you for the kind review of our hotel. We are so pleased you enjoyed your stay with us. We thank you for choosing Rosewood Baha Mar and look forward to welcoming you again.Sincerely,Monica OrtizManaging Director

Dear Richard,We thank you for participating in our guest survey and appreciate your feedback. We are happy your overall stay was enjoyable, but sincerely apologize for the disappointment you encountered during your visit to our resort. We do our best to create memorable experiences for every guest and hope to have the opportunity to welcome you back and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Rosewood Baha Mar Guest, Thank you for sharing this very kind review of your recent stay with us. Service is key at Rosewood Baha Mar, and we are delighted you were able to enjoy our beautiful hotel with all its amenities and dynamic team providing great service. We are so happy you came. Looking forward to your return.Sincerely,Monica OrtizManaging Director

Dear Jerome,We thank you for taking the time to share your feedback but are saddened by your review. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and hope to have the opportunity to welcome you back and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Rahul,Thank you for taking a moment to participate in our guest survey. We are happy your overall stay was enjoyable but sincerely apologize for the shortfalls in service and appreciate your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have addressed your concerns with our team leaders to use for extensive training in these areas. We truly value you as our guest and hope to have the opportunity to welcome you again and exceed your expectations.Sincerely,Monica OrtizManaging Director

Dear Mr. Martin Stephan,We greatly appreciate you taking the time to participate in our guest survey. We are so thrilled our warm and friendly staff made sure you had a fabulous time. We do our best to create memorable and lasting experiences for every guest and look forward to welcoming you back for more amazing memories.Sincerely,Monica OrtizManaging Director

Dear Damien,We appreciate you for taking the time to participate in our guest survey. We are so delighted you had a great stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you back.Sincerely,Monica OrtizManaging Director

Dear Aurora,Thank you for sharing this very kind review of your recent stay at our resort. We are so pleased you enjoyed your time with us. We thank you for choosing Rosewood Baha Mar and look forward to welcoming you again. See you soon!!Sincerely,Monica OrtizManaging Director

Dear Dane,We thank you for the kind review of your recent stay with us. We are so pleased you enjoyed your stay with us. We look forward to welcoming you back again to create more exciting memories.Sincerely,Monica OrtizManaging Director

Dear Wemerson,We appreciate you for taking the time to participate in our guest survey. We are so delighted you had a great stay with us. Thank you for choosing Rosewood Baha Mar and we look forward to welcoming you again.Sincerely,Monica OrtizManaging Director

Dear Lewis,Thank you for taking the time to participate in our guest survey. We are happy to see from this review you enjoyed your stay with us. We thank you for choosing Rosewood Baha Mar and look forward to your return.Sincerely,Monica OrtizManaging Director

Dear Jenna,Thank you for taking the time to participate in our guest survey and giving a great review of our hotel! We are delighted to hear you had a wonderful time with us and experienced our friendly and helpful staff firsthand. It was truly our pleasure having you as our guest and look forward to welcoming you back soon! Sincerely,Monica OrtizManaging Director