Dear Susan, Thank you for being our guest and for taking the time to post your review. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we are sorry if we did not do so during your time with us. Thank you again for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Warm regards,Jasna Vojcic,General Manager

Dear Ryan, Thank you for being our guest and for your detailed feedback. We are truly sorry for the disappointment you had with your assigned room and the frustration this caused. We also apologize for the cleanliness and maintenance issues you had in your room. We will address your concerns with the appropriate departments to ensure proper steps are taken. Again, we are sorry for the issues you had with the internet connectivity in your guestroom, and we will share your comments with the concerned individuals. We also regret your disappointment with our parking charges. This fee is listed on our website and will be addressed appropriately. Your feedback will aid us in making necessary improvements. We understand your frustration and appreciate your patience. We hope you will give us another chance to provide you with the flawless hospitality we are known for. Warm regards,Jasna VojcicGeneral Manager

Dear Kary, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warm regards,Jasna VojcicGeneral Manager

Dear John, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room and for the service issues. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Warm regards,Jasna Vojcic,General Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Have a great day!

Dear Michelle, Thank you for choosing us and for taking the time to evaluate your stay. We are pleased we made a good first impression; however, we are disappointed that we did not meet all of your expectations while you were here. Firstly, we regret the disappointment you had with the valet fee. These fees are competitively priced and listed on our website. Moreover, we apologize for the delay you experienced upon arrival. We will share your comments with the appropriate individuals as we always strive to elevate our service delivery. We hope you will give us another try so we can provide you with a more flawless experience.Warm regards,Jasna Vojcic,General Manager

Dear Antoinette, Thank you for choosing to stay with us at Hayes Street Hotel. We are glad to know you had a pleasant stay overall and hope you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the parking fees and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and hope you will give us another opportunity on your next visit to our city.Warm regards,Jasna VojcicGeneral Manager

Dear Rebecca, We are sorry to hear about your disappointing experience during your stay with us. Our priority is to ensure every guest feels welcomed and well taken care of, and it saddens us to learn that we fell short of meeting your expectations. Regarding the problems you encountered, we apologize for any inconvenience caused by the construction in the area and the associated noise disturbances. We understand the importance of a peaceful environment for our guests' comfort and will share your feedback with the appropriate individuals. Additionally, we regret any dissatisfaction with our breakfast offerings and parking fees. We strive to provide a variety of options to cater to different preferences and apologize if we missed the mark in this instance. Your feedback is invaluable to us, and we will use it to improve our services and ensure a more pleasant experience for all our guests. We truly hope for the opportunity to welcome you back in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Ms. Chenault, Thank you for the wonderful rating for Hayes Street Hotel! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm regards,Jasna Vojcic,General Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Have a great day!

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. We hope to host you again under different conditions. Have a great day !

Dear David, On behalf of our team at Hayes Street Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to this area.Warm regards,Jasna Vojcic,General Manager

Dear Donna, Thank you for your candid feedback. While we are glad you were pleased with our location, we sincerely apologize for the noise disturbance you encountered and the inconvenience it may have caused. We strive to provide our guests with a relaxing time with us, but regret that this was not your experience. Please know that our front desk is always available to make you more comfortable. Furthermore, we are sorry for your disappointment regarding our parking charges. We try to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again; we hope to welcome you back in the future for the tranquil visit you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Ecem, Thank you for the feedback. While we are glad you had an overall pleasant stay, we sincerely apologize for the service issues you encountered and the inconvenience it may have caused. We strive to provide our guests with seamless time with us but regret that this was not your experience. We will share your remarks with the appropriate teams. Furthermore, we are sorry for any difficulties you endured due to some external factors. Please know that our front desk is always available to make you more comfortable. Thank you again; we hope to welcome you back in the future for the exceptional hospitality you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Jimmy, Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoy offering something for every traveler with our exceptional service, amenities, and great location. It was our pleasure serving you at Hayes Street Hotel, and we hope to see you again soon. Warm regards,Jasna VojcicGeneral Manager

Dear Francisco, Thank you for staying at Hayes Street Hotel and for your feedback. We are pleased we met your expectations and that our location was perfect for your plans. We also appreciate you mentioning our efficient internet service- which is a must nowadays. It was a pleasure hosting you, and we look forward to seeing you again soon. Warm regards,Jasna Vojcic,General Manager

Dear Jeff, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Warm regards,Jasna VojcicGeneral Manager

Dear Kellen, Thank you so much for sharing your experience with us. We're delighted to hear that we could accommodate your request for a first-floor room and provide complimentary valet parking as a token of appreciation for your essential work in healthcare. Ensuring a clean, comfortable, and affordable stay for our guests is our top priority, and we're thrilled that you found your experience with us to be both pleasant and respectful. We look forward to welcoming you back to Hayes Street Hotel for another memorable stay in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Christina, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hayes Street Hotel. We look forward to welcoming you back on your next visit.Warm regards,Jasna VojcicGeneral Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Have a great day !

Dear Sandra, Thank you for choosing Hayes Street Hotel and for posting a review. We are pleased to know that you had an overall enjoyable stay and that our thoughtful associates and delicious breakfast made for a memorable experience. However, we regret not meeting all of your expectations and sincerely apologize for the noise disturbance you encountered during your visit. Please know that our front desk is always available and happy to make you more comfortable. Thank you again; we hope to welcome you back in the future for the tranquil stay you deserve.Warm regards,Jasna VojcicGeneral Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback.

Dear Nicholas, Thank you for the perfect rating. We are glad you had a wonderful time at Hayes Street Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm regards,Jasna VojcicGeneral Manager

Dear Paul, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hayes Street Hotel; we hope to see you again soon. Warm regards,Jasna VojcicGeneral Manager

Dear Jose, Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be extremely polite and enjoyable to be around. It is always our goal to provide exceptional service to our guests, and we are delighted that our team members at the front desk and our valet exceeded your expectations with their professionalism. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Jasna VojcicGeneral Manager

Dear John, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our rooms satisfactory despite the ongoing construction in the area. We apologize for any inconvenience you experienced with your room card. We appreciate your patience and understanding. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Ryan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hayes Street Hotel. We look forward to welcoming you back on your next visit!Warm regards,Jasna VojcicGeneral Manager

Dear Joseph, Thank you for taking the time to share your feedback with us! We're delighted to hear that you found Hayes Street Hotel to be a great value for your money. Providing excellent service and comfortable accommodations at an affordable price is always our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Teresa, Thank you for sharing your feedback with us. We're glad to hear that our hotel provided you with an affordable and comfortable place to rest. Your additional feedback and satisfaction are important to us, and we hope to have the opportunity to welcome you back in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Geoffrey, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Warm regards,Jasna Vojcic,General Manager

Dear Jon, We are delighted to hear that you found Hayes Street Hotel to be conveniently located with easy access to both midtown and downtown areas. Providing our guests with convenient access to key destinations in the city is a priority for us, and we are pleased to know that our efforts have contributed to enhancing your overall experience. We hope to have the pleasure of welcoming you back to our hotel in the near future for another enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Sarah, Thank you very much for taking the time to share your feedback with us! We are thrilled to hear that you found our staff to be very polite and welcoming during your stay. Providing exceptional hospitality and making our guests feel valued is at the heart of what we do, and we are delighted that our team made a positive impression on you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Hayes Street Hotel for another wonderful experience soon!Warm regards,Jasna VojcicGeneral Manager

Dear Kaitlin, We are thrilled you had an excellent stay at Hayes Street Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Jasna VojcicGeneral Manager

Dear Miles, We are thrilled you had an excellent stay at Hayes Street Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Jasna VojcicGeneral Manager

Dear Timothy, We appreciate your feedback regarding your recent stay at our hotel. While we are pleased to hear that you found the hotel to be satisfactory overall and conveniently located near downtown, we regret any inconvenience caused by the noise disturbance. Please accept our apologies for any disruption to your rest. We understand the importance of a peaceful stay and will strive to address this concern. Your feedback is valuable to us and we hope to have the opportunity to welcome you back once any construction is completed.Warm regards,Jasna VojcicGeneral Manager

Dear Todd, Thank you for sharing your feedback on your recent stay at Hayes Street Hotel. We're delighted to hear that you found our location conveniently situated near downtown, allowing easy access to all the vibrant attractions. We're also pleased that you enjoyed the dining options in our surrounding area. We appreciate your patronage and hope to welcome you back for another enjoyable experience soon.Warm regards,Jasna VojcicGeneral Manager

Dear Michele, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your recent stay at our hotel. We regret the disappointment you had with our valet fee but please know that this is mentioned on our hotel's website. Your feedback regarding the breakfast and the behavior of some of our associates is concerning and does not align with the level of service we strive to provide. This will be shared with our team and necessary actions will be taken so this is not repeated. Your additional feedback is invaluable to us. We hope for the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Jeffrey, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your check-in process and for any confusion regarding the room assignment. Our team strives to provide exceptional service, and we regret that we fell short of your expectations in this regard. We understand the importance of accurate billing and regret the inconvenience caused. This will be forwarded appropriately. We wish you well for your future travels. Warm regards,Jasna VojcicGeneral Manager

Dear Catherine, We sincerely appreciate your feedback and are delighted to hear that you found Hayes Street Hotel to be good and clean at a reasonable price. We apologize for any inconvenience caused as we did not meet some of your expectations in your room. Also, we regret that the ongoing construction nearby disrupted your stay. Regarding valet fees, please know that this is mentioned on our hotel's website. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Craig, We sincerely apologize for the inconvenience you experienced during your recent stay with us. We regret that the comfort of your sleep was compromised by the issue with the A/C unit and the disruptive noise from outside. It is also disappointing to hear that your room was not cleaned despite your request, and we will address this issue promptly with our housekeeping team to ensure it does not happen again. Please know that your feedback is invaluable to us, and we will take immediate steps to improve upon the areas you have highlighted. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Erika, Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your kind words regarding our lobby ambiance, convenient location, and the friendliness of our staff. However, we regret to learn of the challenges you encountered during your stay. We apologize for any inconvenience caused by maintenance and cleanliness issues with the room. Your feedback is invaluable to us as we continuously strive to improve our guests' experience. We sincerely apologize for falling short of your expectations and appreciate your patience and understanding. Having said that, we thank you for highlighting the positive interactions you had with our staff, and we will ensure to commend them for their excellent service. Thank you again for your feedback, and we hope to have the chance to better serve you in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Melinda, Thank you for sharing your thoughts on your recent stay. We are delighted to learn that you found our accommodations to be pleasant and immaculate. Moreover, we are thrilled to hear that our associates went above and beyond to provide you with exceptional service during your time with us. It was our pleasure serving you at Hayes Street Hotel, and we hope to see you again soon. Warm regards,Jasna VojcicGeneral Manager

Dear Linda, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hayes Street Hotel. We look forward to your return and wish you all the best with your future travels.Warm regards,Jasna VojcicGeneral Manager

Dear Annette, We greatly appreciate your feedback and hope you enjoyed most aspects of our hotel. However, we apologize for any inconvenience you experienced during check-in with the additional fees. Our front desk team is available to assist you and will be more than happy to review and explain the charges to ensure transparency. Thank you for choosing us, and we look forward to making your time with us even better.

Dear Margaret, We sincerely appreciate your positive feedback regarding our hotel's service and cleanliness. Providing a friendly atmosphere and maintaining impeccably clean rooms are top priorities for us. We strive to ensure every guest feels welcomed and comfortable during their stay with us. Thank you for choosing to stay with us, and we look forward to welcoming you back to Hayes Street Hotel in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Russell, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Heather, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hayes Street Hotel.Warm regards,Jasna Vojcic,General Manager

Dear Mason, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warm regards,Jasna Vojcic,General Manager

Dear Guest, We regret to learn of your dissatisfaction with your recent stay at our hotel. We apologize for any inconvenience caused by some of the additional fees including the valet fees. Please know that these are mentioned on our hotel's website. Regarding the valet service, we sincerely apologize for any inconvenience caused. We will address this issue promptly to ensure smoother service for our guests in the future. Your feedback is invaluable to us, and we hope for the opportunity to welcome you back for a more enjoyable experience.Warm regards,Jasna VojcicGeneral Manager