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Reviews of Holiday Inn Express Hotel and Suites Nashville-Opryland, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel and Suites Nashville-Opryland, an IHG Hotel
2461 Mcgavock Pike, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We try to stay here whenever were in Nashville. It is always clean and comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping, attractions, restaurants and only 15 minutes to downtown. Staff was knowledgeable, friendly, helpful and professional. Thank you for helping to make our visit to Nashville memorable.
Stayed 2 nights in May 2024

10/10 Excellent

Lawrence P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing was an exhaust fan in the bathroom. It was very clean and comfortable and convenient to the Grand Ole Opry.
Stayed 2 nights in May 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for accessibility to historic Nashville and The Grand Ole Opry. The staff, particularly, Chrissy, were very helpful. Much to our delight, we found the coolest towel shaped animals decorating our bathroom, as well as decorated toilet paper and tissues! I would totally recommend this hotel!
Stayed 2 nights in May 2024

10/10 Excellent

motria, Royal Oak

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean good location.
Stayed 3 nights in May 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I paid $600 for 2 nights and the bed was awful
Stayed 2 nights in Apr 2024

8/10 Good

jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated. Staff is friendly, and the breakfast is well served. Even though it is close to highway, it is quite. There is a gas station sharing the entrance with the hotel. So when you drive in the hotel parking lot, watch out the vehicles from the gas station. One car drove fast and almost hit ours.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2024

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights as we had booked a show in the Grand Ole Opry. It’s convenient for that (though probably not really walkable so you need a car or taxi). Several bars nearby, and being Nashville, all seemed to have live music. That said if you were planning to stay longer or not going to the Opry I might suggest staying in the centre of Nashville. Otherwise this hotel is fine. Also has a Guest Laundry which is useful.
Stayed 2 nights in Apr 2024

8/10 Good

Leo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Rooms were clean. Room smells strongly of pool chlorine and noisy kids early in the mornings.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and staff were very helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great option for what I was doing in the area. Clean, nice staff, and reasonably priced.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 10/10! The hotel was super clean, the indoor pool and gym were nice and the staff was super helpful. And there was a nice breakfast served from 7:00-10:00am. Can’t say enough about this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great , very close to Shopping , very clean . Fast checking in .
Stayed 1 night in Apr 2024

10/10 Excellent

Jacquline

Traveled with partner
Liked: Cleanliness, amenities
Very clean. Close enough to drive to downtown Nashville (music row), etc. Staff were nice, helpful. It felt “safe” as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

R W M Dihan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location
Stayed 4 nights in Mar 2024

10/10 Excellent

Carol

Stayed 1 night in Mar 2024

10/10 Excellent

Joanne O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Located close to the Opry house and easy to jump on a shuttle to downtown. We were very comfortable in our room. Breakfast was well done. Front desk employees were very friendly and helpful. We did have a day when our room was not freshened up with towels and coffee supplies which was quickly taken care of when we asked. I recommend this hotel for Nashville visitors.
Stayed 3 nights in Mar 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Holiday Inns. They are clean and have a great breakfast. We had a minor ant problem. The maintenance was notified but didnt come to our room. The front desk ladies were kind and took care of the issue for us!
Stayed 3 nights in Mar 2024

10/10 Excellent

Tami

Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All smooth, thanks!
Stayed 4 nights in Mar 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for what we needed. Clean, great breakfast and well maintained.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very convenient for those going to the Grand Old Opry!
Stayed 1 night in Mar 2024

6/10 Okay

EMILY

Liked: Staff & service
A little older property but not bad. Clean and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Amenities
clean, friendly, good beds
Stayed 2 nights in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was so clean and extra details such as rags form into ducks definitely staying again
Stayed 1 night in Feb 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good location. Very clean
Stayed 1 night in Feb 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel. My only complaint is that the bed was too hard and the pillows were too soft even though they said “firm” on the covers.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very friendly
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. We had a few ladybugs in the room. Staff was very friendly, especially the lady at the check in desk on Friday and Saturday evening. She was so friendly. We will stay again next time in Nashville.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason St

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Opry without the cost. Can park here and walk over.
Stayed 3 nights in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Terrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Rooms were clean and nice. Stawa friendly and helpful
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher, Griffin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Grand Ole Opry and Opry Mills
Stayed 1 night in Jan 2024

10/10 Excellent

Ashleigh

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly, and convenient to use uber into downtown nashville.
Stayed 1 night in Jan 2024

2/10 Terrible

J.D.

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Pool closed
Stayed 3 nights in Jan 2024

10/10 Excellent

Fiona

Stayed 1 night in Jan 2024

8/10 Good

sharon

Stay was good
Stayed 1 night in Jan 2024

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Stayed 3 nights in Jan 2024

10/10 Excellent

vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy the right price close enough to Uber for staying safe and partying in downtown Nashville
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vickie

4/10 Poor

Susana

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Was disappointed the pool was not open. Would've been nice if it was notated on the the website. Main reason for picking the hotel was the heated pool.
Stayed 2 nights in Dec 2023

2/10 Terrible

Adam

Stayed 2 nights in Dec 2023