Property grounds

Reviews of Napa Valley Charm - Minutes from Wineries


Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

7.6/10

Cleanliness

10/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Joseph B.

Disliked: Cleanliness
Avoid - avoid - avoid
Poor or no amenities & poor management. It was misrepresented in the come on in email.
Stayed 18 nights in Sep 2023

2/10 Terrible

Sean O.

Disliked: Cleanliness
Scammers on pet friendly!
These guys suck. We were told they are are pet friendly unit. My daughter went wine tasting and we watched her pups for a few hours. They scammed us afterwards in paying $1700 for pet fees. The pups only were there a few hours. Stay somewhere else. These people are suck!!!
Stayed 3 nights in Apr 2023

10/10 Excellent

shelly p.

Liked: Cleanliness
beautiful condo
SiIverado country club is a lovely location all on its own with multipole pools, golf, spa, and cafe with firepits. And 489 unit is ground level, with a full kitchen, 2 patios, beautiful bedroom and living room. It was very comfortable, the owner was very responsive (I got lost in the parking lot and was sent a map immediately when I texted). very clean, completely equipeed kitchen. can't say enough good things about the place
Stayed 1 night in Nov 2022

8/10 Good

JP C., San Francisco

Liked: Cleanliness
Exactly what you would expect at Silverado condos!
This is a 1 BR condo at Silverado Resort. We have been in a number of them before, and this is just what we expected! Well-managed, good communics, easy in and out, nice 1BR. The resort has been around for quite some time, but everything is very, very good, with no surprises. We were happy.
Stayed 1 night in Oct 2022

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, amenities
Door mat dirty. I’m glad I didn’t bring my dogs, I would not have let them go on the dirty carpet. Ran out of toilet paper-no extra. Shower curtain filthy. Toilet is loose and rocks. Table top rocks. Open coffee packages for everyone to touch. This place has a lot of potential if cleanliness was a priority to the owner.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sean O.

Liked: Cleanliness
Quick Trip
My wife and I had a family/friend wedding and this was a great condo. Wry quit and perfect for a quick getaway to the wine country.
Stayed 2 nights in Oct 2021

8/10 Good

Ana M., Seattle US

Liked: Cleanliness
Just ok
I particularly chose the unit based on the lush description of the bed as my husband and I are side sleepers. Described as “high end memory mattress” which was not the case. Very hard bed with flat, less than basic pillows which made it even worse. My sleep was disappointing. Bare bones facility, a bit dated with exactly 4 run down bath towels, 1 hand towel (during Covid specially not appropriate) , 1 washcloth black for make up remover and 2 wash clothes for a 4 night stay. For my niece, the sofa bed had no sheets, it had 1 comforter I guess to use as a sleeping bag(?) and 2 flat pillows. Her neck was also sore. We slept with doors open, luckily in April is still cool enough at night as the musty smell was very strong. We did not cook. We eat out, but kitchen was not fully stocked. Great communication with the rental property. The place was in fact clean otherwise. Quiet, centrally located and the surrounding grounds beautifully manicured. I loved the Resort even through Covid. Silverado Resort is our go to place in Napa.
Stayed 4 nights in Apr 2021

8/10 Good

Janet P.

Liked: Cleanliness
Comfortable
A good experience.

10/10 Excellent

Kourtney B.

Liked: Cleanliness
wonderful stay!!!
easy check in and a wonderful condo... everything was described perfectly... had everything we needed the property was quiet. we saw one neighbor and we spoke and he wouldnt speak back. other than that we had a nice time... thanks so much will rent again!!!
Stayed 2 nights in Jan 2021

8/10 Good

David H.

Liked: Cleanliness
Unit 489
Unit was not real clean. Had bugs and mold Otherwise very nice
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Silverado
Upstairs guests could be heard quite easily

2/10 Terrible

Glenn H.

Disliked: Cleanliness
Worst stay in Napa
We were in Napa for one night for a wine club party. We had scheduled a driver to pick us up at 4:30. Upon arrival at 3:30 the place wasn’t cleaned from the previous guest making it impossible to get ready to leave. We were late for both our driver and dinner. We arrived back at 10:30, stayed up for a half hour. The next morning we were up at 7am showered and went out to breakfast. The manager was rude from the very start and kept our security deposit. The only things used were the beds and shower. The place was as clean as we arrived, dirty sheets & towels! I don’t recommend this place to anyone
Stayed 1 night in Sep 2019

10/10 Excellent

Holley H., PARK CITY

Liked: Cleanliness
Great Property
We had a girls trip to Napa for a weekend. The condo was great, super location, beautiful property and highly recommend. Really nice having access to the spa and pools as well.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice condo. The only complaint I had was that we could not use the fireplace and that is why I booked a condo - so we could use the fireplace.
Stayed 1 night in May 2019

10/10 Excellent

David L.

Awesome experience!
I came to celebrate my birthday. Great welcome gift! Very spacious apartment. The bed sheets were very soft with a comfortable mattress.
Stayed 1 night in Dec 2018

10/10 Excellent

Lawrence B.

Perfect for Silverado Tennis and Spa Weekend
Quiet, clean and conveniently located/easy walking distance to great tennis facilities and spa. Even though it is located in the heart of Napa Valley, I did not venture off of the property in the weekend I was there because it had everything that I wanted/needed for my stay. I would definitely make a return visit.
Stayed 3 nights in Oct 2018