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Reviews of Gorgeous Napa Valley Getaway - Steps from Wineries

Gorgeous Napa Valley Getaway - Steps from Wineries
Napa, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Audrey H.

Good location but
Nice that it was close to downtown and wineries. The room itself was just okay. Could hear neighbors pretty easily, bathroom was not clean and water in sink had an odd smell. This is out of owners control but Silverado resort seemed understaffed and service was slow. Don’t think we’ll be returning.
Stayed 2 nights in Apr 2024
Response from VrboOwner on Apr 29, 2024
Thank you for your feedback. We're disappointed to hear about the room's cleanliness and noise concerns. We'll definitely address these issues with our housekeeping team. While staffing at Silverado is beyond our control, we appreciate you letting us know about the slow service. We'll pass this on to help improve the overall experience there. We hope you'll consider giving us another chance in the future, so we can show you the improvements we're making.

10/10 Excellent

Russ K.

Liked: Cleanliness
Small but nice place to crash in Napa
This is a small studio, really a lockout bedroom. It is great as a place to crash at night after spending a day and evening experiencing Napa. Do not even contemplate more than two people. Minimal floor space, but has everything you need to sleep and get ready to go out.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jamie C.

Liked: Cleanliness
Great room!
Small but cute room perfect for two people!
Stayed 3 nights in Mar 2024
Response from VrboOwner on Apr 4, 2024
Thanks so much! We're thrilled you enjoyed the cozy atmosphere.

4/10 Poor

Michael c.

Liked: Cleanliness
way to much $$$ for a bed & bathroom
i arrived a little after 3;00pm, the code that was emailed to me didn't work, when i called to tell my problem i got a recording, approx 30 min later i recieved the correct cod3e, when i went inside there was a bed tv micro and a small fridge, a small bathroom, the heater/air conditioner did not work, the closes parking was 2 blocks away...i would not recomend to anyone
Stayed 3 nights in May 2023

8/10 Good

Timothy R.

Liked: Cleanliness
Looking a little tired.
The property is clean but needs a little work. Carpet is coming up at the transition, sink stopper is missing, and there is no regular TV. Bed was very comfortable and parking, checking in and out was easy.
Stayed 2 nights in Nov 2022

10/10 Excellent

Scott S.

Liked: Cleanliness
Wine Tasting - Bucket List
Fantastic Property and access to some wonderful amenities. A wonderful time and experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sandra A., Keller, TX

Liked: Cleanliness
Napa weekend
Great casual stay. Short notice on our part, glad to find the accommodations!
Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
The Unit was adequate.,Basically a small hotel room. Our main dissatisfaction was the miss understanding that the patio overlooked the 2nd hole of the North Course. It in fact has a lovely view of the back wall of the carport. Our lack of asking the right questions is to blame. I feel there was no intention to mislead us. Location was perfect for our purpose. The room was tight but comfortable. A blackout curtain would be a nice addition as the carport / walkway lighting makes the room quite bright all night long. James the Property MGR. Did a stellar job and was VERY responsive.
Stayed 1 night in Sep 2019

10/10 Excellent

vivian a.

Liked: Cleanliness
small comfortable space
We really enjoyed our stay. The unit is small with the king bed taking up most of the space, but for us it was perfect. We spent our days visiting wineries and exploring the Napa area.
Stayed 4 nights in Jun 2019

10/10 Excellent

Valerie K.

Central location in Napa
The condo is inside the Silverado Resort. Great amenities and location. It's close to wineries, downtown Napa, Yountville and St Helena. The restaurants recommendations were spot on.
Stayed 1 night in Dec 2018

10/10 Excellent

Jeanette S.

Perfect
Had a wonderful stay in Napa! We brought our own bikes and were able to ride to and from our destination which was great. The close walk to a morning cup of coffee was one of the highlights of our stay. Thank you!
Stayed 2 nights in May 2018

2/10 Terrible

Clare D.

Cold
When we arrived there was no heat. Called Kate. She was 90 min away and told us to use a space heater that was in closet. Heater never worked so assume she never came. Sink was stopped up and slow drain. Carpet was dirty. Was not advertised as a “lock out “ unit. So very small
Stayed 2 nights in Mar 2018
Response from VrboOwner on Apr 1, 2020
Hi Clare, thank you for your feedback. Just to clarify on the issues you mentioned. 1 - Yes, each unit has a central heater with a thermostat you can control in the room. It needs to be controlled by the remote we provide. I am glad that my local property manager could explain you on site how to use it. 2 - We checked the unit and the plumbing works perfectly. 3 - We inspected the carpet and didn't notice any stain. The cleaning team I hire is highly trained with 5 stars resort. I wish you had contacted us before you checked out to address any cleaning issue you noticed.

10/10 Excellent

Mark B.

Great
Romantic weekend get away
Stayed 2 nights in Feb 2018