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Reviews of Charming Napa Valley Retreat w/ Pool Near Wineries

Charming Napa Valley Retreat w/ Pool Near Wineries
Napa, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.4/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

2/10 Terrible

Gabrielle G.

Disliked: Cleanliness
Extremely Disappointing
The property description states it is a condo and includes 1 bathroom, 1 half bathroom. This is absolutely not true. This property is an extremely small bedroom with little to no room for luggage, etc. It is NOT a condo, therefore, I will refer to it as a bedroom. It is smaller than any hotel room I have ever stayed in. It does NOT include "1 bathroom, 1 half bathroom" as represented. It is a one bathroom (one toilet, one sink, one bathtub), and that is all. The counter had white paint or something similar all over it. Luckily I brought Clorox wipes and was able to wipe it down. Guests should also be aware that to enter the bedroom, they will need to carry their luggage up a flight of stairs and that the parking is nearby, but not right outside of the bedroom. There were two nice aspects to this bedroom - the patio and the location, and that it is all.
Stayed 4 nights in Apr 2024
Response from VrboOwner on Apr 26, 2024
Thank you for your feedback. We understand the discrepancy between the listing description and your experience. We're taking immediate steps to update the listing with accurate details to avoid future confusion. We apologize for the inconvenience caused by the room's size and lack of storage. We appreciate you mentioning the positive aspects of the location and patio. We'll strive to offer clearer descriptions in the future to ensure guests have realistic expectations.

10/10 Excellent

Mark M.

Liked: Cleanliness
Great stay!!
Really clean!! Nice location off the course.
Stayed 3 nights in Sep 2023
Response from VrboOwner on Feb 22, 2024
Thank you for your positive feedback! We're thrilled to hear you enjoyed the cleanliness and location of our property. Looking forward to hosting you again in the future!

10/10 Excellent

Jared H.

Liked: Cleanliness
Napa Getaway
Very relaxing getaway in Napa Valley. Silverado golf area was really nice....Enjoyed the pool, however they had changed the code
Stayed 3 nights in Jul 2023

10/10 Excellent

shane e.

Liked: Cleanliness
Very peaceful, short Uber to downtown Napa:)
Very relaxing and short Uber to downtown Napa for some wine tasting:)
Stayed 2 nights in Apr 2023

10/10 Excellent

Athina P.

Liked: Cleanliness
Perfect for our weekend trip to Napa
Centrally located, very nice and clean space on a beautiful resort. Didn't get a chance to use the resort amenities but was very nice to have as an option. Super close to all things Napa and tons to do in the area. Communication with host was consistent and clear. Highly recommend.
Stayed 1 night in Apr 2023

6/10 Okay

bret l.

Disliked: Cleanliness
No kitchen
Just a bedroom with a mini fridge and microwave
Stayed 2 nights in Jun 2021

8/10 Good

Robert B.

Liked: Cleanliness
Adequate lodgings
Only one set of towels, carpet not clean, but that being said it worked for our stay. Nice shower, great response to questions from the property mgr and kind of nostalgic as I used to work and play golf at the club in the 70’s.
Stayed 3 nights in Mar 2021

10/10 Excellent

Lauren B.

Liked: Cleanliness
Great stay!
We had a great experience with this rental! Perfectly located between great wineries and downtown Napa, it was so easy to get to wherever we wanted to go. It was also an easy walk to coffee and breakfast in the morning at The Market of the Silverado Resort. The unit was clean and had a balcony with great mountain views. The wine bottle and k-cups provided were a much appreciated added touch! Overall, we had a great stay here and would definitely stay again.

8/10 Good

christine h.

Liked: Cleanliness
Napa Stay
Easy to find, quiet location and unit, all the amenities you need for a short stay. Thank you for the wine and coffee...appreciate the extra touches. Only one criticism- the carpet is in need of a change- it is stained and very used.
Stayed 1 night in Sep 2019

6/10 Okay

Stephanie G.

Great location
The rental is on a beautiful property, with gorgeous views of the mountains, golf course and vineyards. For the cost of the rental - I was disappointed that we did receive the preemptive instructional email on how to get into the unit, which led to us spending an unnecessary amount of time at the front desk of the resort attempting to work with people that couldn’t actually help us. The cooling unit made a noise overnight that sounded like someone was walking around in our room while we were sleeping, and the toilet ran (despite holding the handle down for the recommended 5 sec.) It was clean, and otherwise met our needs.
Stayed 1 night in May 2019
Response from VrboOwner on Mar 26, 2020
HI Stephanie, it was great hosting you in our condo by the Silverado golf course. It's important to read the welcome email we send as we actually super easy for you to check-in and go directly to the unit (code for a self check-in at the door), instead of going to the Silverado front desk. the email also state not go go there. I wish you had contacted us to address any of your confusion. We've checked the bathroom and AC and all work perfectly. It would have been great to receive one phone call or email during your stay to address anything. We hope we will be able to welcome you again in our VRBO. We take a lot of pride to make our guests feel very comfortable. We have a team of 5 in Napa to delight our guests. Best Regards, David

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, nice natural lighting, nothing was broken, and checkin/checkout was effortless.
Stayed 4 nights in Feb 2019

10/10 Excellent

Frank L.

Romantic getaway
I visited this condo with my girlfriend. It was quiet and close to many wineries we wanted to visit. Thank you for the wine bottle as a welcome gift!