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关于默特尔比奇红屋顶酒店 - 公共市集的点评

2 out of 5
默特尔比奇红屋顶酒店 - 公共市集
2801 S Kings Hwy, Business Us 17 At 29th Avenue South, Myrtle Beach, SC

点评

7.4

还可以

10 分 - 超赞。325 条好评,共有 1002 条点评" "
8 分 - 还可以。324 条好评,共有 1002 条点评" "
6 分 - 一般。165 条好评,共有 1002 条点评" "
4 分 - 很差。83 条好评,共有 1002 条点评" "
2 分 - 糟糕。105 条好评,共有 1002 条点评" "

7.4/10

清洁度

8.2/10

员工和服务

6.8/10

服务设施

7.0/10

住宿条件和设施

7.2/10

环保

点评

8/10 还可以

VILAINE

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Anyone who's not a guest at the property can enter the building without the front desk notice because the guest at the property always have the side door open. I did not feel safe because of that. Other wise everything was good, the staffs were professional and helpful.
2024 年 5 月入住 1 晚

10/10 超赞

Darrell

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
Got bit by bedbugs in room 112 other than that the stay has been great every other time
2024 年 3 月入住 2 晚

6/10 一般

Kevin

满意:员工和服务
Simple. Mostly clean. Had hot water
2024 年 5 月入住 1 晚
Xao RediResponse Specialist 于 2024 年 5 月 13 日 的回复
Thank you for sharing your feedback with us, Kevin. The team at the Red Roof Inn Myrtle Beach Hotel - Market Common was pleased to know that you were fond of our hot water availability and our cleanliness. We also appreciated your 3/5 score.On behalf of Red Roof, we would like to extend our thanks for your review. It would be our pleasure to host you under our roof again.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 一般

Judi,Holly Ridge

满意:员工和服务
不满意:服务设施
Average but not bad for overnight stay.
2024 年 4 月入住 1 晚
Delwin AGM 于 2024 年 4 月 30 日 的回复
Thank you for taking the time to tell us about your experience at the Red Roof Inn Myrtle Beach. Please know that we value you as our guest and appreciate your business.

10/10 超赞

Misty

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location
2024 年 4 月入住 1 晚
Adraine Rediresponse Specialist 于 2024 年 4 月 29 日 的回复
Dear Misty, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the location that you found to be nice. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 超赞

Mariam

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Adraine Rediresponse Specialist 于 2024 年 5 月 2 日 的回复
Hello Mariam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 还可以

Tempie,Carlisle

与配偶出行
满意:员工和服务
It’s pretty decent for a little quick getaway or travel break.
2024 年 4 月入住 1 晚
Dannielle Rediresponse Specialist 于 2024 年 4 月 23 日 的回复
Dear Tempie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 一般

Tempie,Carlisle

与配偶出行
满意:员工和服务
The shower/tub fixtures harbored rust and mildew in the crevices but I don’t believe that is any reflection of the cleaning staff. I feel like that’s a check that maintenance/plumbing should do monthly as an inspection and treatment.
2024 年 4 月入住 1 晚
Dannielle Rediresponse Specialist 于 2024 年 4 月 23 日 的回复
Dear Tempie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean shower/tub fixtures. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 糟糕

Georgianne

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
Toliet was not flushing and stated since i booked through Expedia they couldnt move us. How unsanitary is that. I wouldnt recommend this DUMP to anyone
2024 年 4 月入住 1 晚
Dannielle Rediresponse Specialist 于 2024 年 4 月 21 日 的回复
Dear Georgianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the toilet not being able to flush and the unclean state of the bathroom. Management has been made aware of your feedback in an effort to address you concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 超赞

Kristine

满意:清洁度、员工和服务、住宿条件和设施
Price was good
2024 年 4 月入住 1 晚
Nishaye RediResponse Specialist 于 2024 年 4 月 19 日 的回复
Hello Kristine, The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience and the value to price ratio met your expectations, which resulted in your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 超赞

Mirna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
2024 年 4 月入住 2 晚
Nishaye RediResponse Specialist 于 2024 年 4 月 13 日 的回复
Hello Mirna,Thank you for taking the time to share your feedback regarding your recent stay with us at the Red Roof Inn Myrtle Beach Hotel - Market Common. We are happy to hear that you enjoyed all aspects of your visit with us, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 超赞

gail

与家人出行
满意:住宿条件和设施
Accommodating stafff Clean Quiet
2024 年 3 月入住 1 晚
LaTunde RediResponse Specialist 于 2024 年 4 月 10 日 的回复
Dear Gail,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are overwhelmed to read that your stay was clean, quiet and the staff was accommodating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 超赞

Jeremiah

满意:清洁度、员工和服务、住宿条件和设施
Whenever we come down to Myrtle Beach for a softball tournament most of time I stay the Red roof inn and I enjoy it I've never had any problems there since I've been staying there and I've been staying there for the past probably 5 years now
2024 年 4 月入住 1 晚
Adraine Rediresponse Specialist 于 2024 年 4 月 8 日 的回复
Dear Jeremiah, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. I am happy to read that you found our hotel to be a convenient place to stay whenever you have soft ball tournament. Your kind comments inspire our team to continue delivering top-notch service. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 超赞

Jamisha

2024 年 4 月入住 2 晚
LaTunde RediResponse Specialist 于 2024 年 4 月 27 日 的回复
Hello Jamisha Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 还可以

Frauke,Charlotte

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Chirell RediResponse Specialist 于 2024 年 4 月 6 日 的回复
Dear Frauke,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 超赞

Rodney

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 4 月入住 1 晚
Chirell RediResponse Specialist 于 2024 年 4 月 5 日 的回复
Dear Rodney,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 超赞

Peter,baldwin

满意:清洁度、员工和服务、住宿条件和设施
Clean
2024 年 4 月入住 1 晚
LaTunde RediResponse Specialist 于 2024 年 4 月 4 日 的回复
Dear Peter,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are very proud to know that you were satisfied with the cleanliness. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 糟糕

Kenneth

与家人出行
满意:员工和服务
不满意:服务设施,清洁度
The room had trash in the corners and tucked under the couch and the bed sheets had blood stains on them. And the fridge did not work not sure if it was broken or unplugged. Wasn’t too bad I just think they need to take better care of the rooms.
2024 年 3 月入住 1 晚
LaTunde RediResponse Specialist 于 2024 年 4 月 3 日 的回复
Dear Kenneth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room, stains on the bed sheets and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration and share with management to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 超赞

JAMES

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
LaTunde RediResponse Specialist 于 2024 年 4 月 3 日 的回复
Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 超赞

Shannon

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was pleasantly surprised with our stay. Rooms were clean and bedding/towels were excellent. Beds were very comfortable. Area around hotel was safe and had plenty of potty areas for our dog. Basic coffee only...not like the Expedia photo. Powered creamer only...no Coffee Mate creamer selection like was depicted. Would definitely stay there again.
2024 年 3 月入住 1 晚
Gabrielle RediResponse Specialist 于 2024 年 4 月 2 日 的回复
Thank you for taking a moment to leave a review, Shannon. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. I am happy that our clean room, comfortable beds and the other highlights pleased you. However, you stated that you were not fond of the coffee creamer selection. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 糟糕

Luis

不满意:住宿条件和设施,员工和服务
2024 年 3 月入住 4 晚
Chirell RediResponse Specialist 于 2024 年 3 月 31 日 的回复
Dear Luis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 超赞

Mary

满意:住宿条件和设施,员工和服务
2024 年 3 月入住 1 晚
Gabrielle RediResponse Specialist 于 2024 年 3 月 30 日 的回复
Thank you for taking a moment to leave a review, Mary. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 很差

Warren

不满意:住宿条件和设施,员工和服务
Never stayed in the hotel that didn’t have a refrigerator or microwave in the room
2024 年 3 月入住 2 晚
David Helman, General Manager 于 2024 年 3 月 26 日 的回复
Hello Warren, thank you for taking the time to tell about your experience with us. The majority of our rooms do come with a microwave and refrigerator. We have a few that we sell at a reduced rate for guests that would prefer not to have to pay for an amenity that they are not going to use. Simply reserve any room type except the standard room to ensure you get the MicroFridge.

10/10 超赞

Janelle

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very clean and spacious. It wasn’t too far from restaurants and other events.
2024 年 3 月入住 1 晚
David Helman, General Manager 于 2024 年 3 月 26 日 的回复
Hello Janelle, thank you for writing a review of your stay with us. I'm happy to hear that you enjoyed your stay with us!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
Great stay will stay again
2024 年 3 月入住 1 晚
David Helman, General Manager 于 2024 年 3 月 23 日 的回复
Hello Maria, thank you for taking the time to review your stay with us. I'm glad you enjoyed your stay! We can't wait to see you on your next visit!

8/10 还可以

Larry

满意:清洁度、员工和服务、住宿条件和设施
It was nice
2024 年 3 月入住 1 晚
Delwin AGM 于 2024 年 3 月 14 日 的回复
Hi Larry, Thanks for taking the time to fill out this survey. Glad you had a nice stay. Hopefully we will see you again soon. Thanks for choosing the Red Roof Inn Myrtle Beach.

6/10 一般

Graham

2024 年 3 月入住 1 晚
Gabrielle RediResponse Specialist 于 2024 年 4 月 2 日 的回复
Thank you for taking a moment to leave a review, Graham. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 一般

Jimmy

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Red Roof Management 于 2024 年 3 月 10 日 的回复
Thank you for your rating, Jimmy. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I value you as our guest and appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

8/10 还可以

Glenn

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Comfortable and clean rooms , good for layover, not a vacation hotel
2024 年 3 月入住 1 晚
Delwin AGM 于 2024 年 3 月 6 日 的回复
Hello Glenn, Thanks for taking the time to fill out this survey. Glad you felt comfortable in your clean room. Hopefully we will see you again soon. Thanks

10/10 超赞

juwan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay.
2024 年 2 月入住 2 晚
David Helman, General Manager 于 2024 年 2 月 26 日 的回复
Hello Juwan, thank you for rating your stay with us. We look forward to seeing you again soon.

10/10 超赞

patricia

满意:清洁度、员工和服务、住宿条件和设施
Clean, comfortable and great location. Unfortunately there was a woman down the hall that came in at 0400 and yelled all night. I have stayed here before and will again.
2024 年 2 月入住 1 晚
David Helman, General Manager 于 2024 年 2 月 26 日 的回复
Hello Particia, thank you for taking the time to review your stay with us. I'm glad you had a nice stay even with the loud lady early in the morning. Please let us know any time you have an issue with other guests so that we can deal with the problem. We look forward to seeing you on your next visit!

10/10 超赞

Grant

满意:员工和服务、服务设施、住宿条件和设施
It alright it’s a red roof!
2024 年 2 月入住 1 晚
Chirell RediResponse Specialist 于 2024 年 2 月 24 日 的回复
Dear Grant,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being alright. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

8/10 还可以

Lynard

满意:员工和服务,清洁度
Room comforting
2024 年 2 月入住 3 晚
Brian 于 2024 年 2 月 21 日 的回复
Thank you for your review! We appreciate your feedback and hope to see you again in the future.

10/10 超赞

Bruce

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay before our business meeting.
2024 年 2 月入住 1 晚
Delwin AGM 于 2024 年 2 月 19 日 的回复
Hi Bruce, Thanks for taking the time to fill out this survey. Hopefully we will see you again soon. Thanks

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Sharma RediResponse Specialist 于 2024 年 2 月 19 日 的回复
Hello John, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 还可以

Tempie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The first night we arrived super late but it was not bad. However the next day after eating settling down and watching tv my fiancé saw movement on his night stand so we cut the light on and three or four roaches began to scatter. Crazy thing is I had wiped everything down as I always do when going to a hotel/motel/inn. Nothing against cleaning staff that’s just my understanding of how germs linger. Needless to say he killed maybe two but the others got away. Other than that and a near by business that I would rather not be near. Everything else was pleasant.
2024 年 2 月入住 2 晚
Delwin AGM 于 2024 年 2 月 19 日 的回复
Hi Tempie, Sorry about your issues at our Myrtle Beach location. Glad to hear everything else was pleasant. Hopefully we will see you again soon. Thanks

4/10 很差

April

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Just don't
Hair in the shower. Rust/Mold in the shower around the faucet. Bugs on the floor. Hair and stains on the towels.
2024 年 2 月入住 2 晚
David Helman, General Manager 于 2024 年 2 月 13 日 的回复
Hello April, I would like to thank you for your comments regarding your stay with us. Feedback from our guests enable us to continue to improve. I am sorry that we did not meet your expectations. I will be addressing with my staff to ensure this does not happen again. We hope to see you again on your next visit to the area.

10/10 超赞

Brandy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Nishaye RediResponse Specialist 于 2024 年 2 月 12 日 的回复
Hello Brandy, The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 超赞

james

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Nishaye RediResponse Specialist 于 2024 年 2 月 12 日 的回复
Hello James, The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Delwin AGM 于 2024 年 2 月 9 日 的回复
Thanks for staying with us and taking the time to fill out this survey. Glad you enjoyed your stay.

2/10 糟糕

Edward

满意:员工和服务,清洁度
不满意:住宿条件和设施
The AC didn't work!
2024 年 2 月入住 1 晚
Delwin AGM 于 2024 年 2 月 7 日 的回复
Hello Edward, Sorry your air conditioner didn't work. We did change your room and if this ac isn't better please let us know.

10/10 超赞

Sharon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The cleanliness of the hotel an room
2024 年 2 月入住 1 晚
Carla RediResponse Specialist 于 2024 年 2 月 6 日 的回复
Dear Sharon, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 超赞

Brandy

与家人出行, 带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I can't say enough about Red Roof Inn... this is the ABSOLUTE best motel that I've stayed in...I give them 10 ⭐ 🌟🌟🌟🌟🌟🌟🌟🌟🌟!! I highly recommend Red Roof Inn to anyone looking for a great place to stay that is also PET FRIENDLY, your pet stays free and is treated just like family, it's quite, safe, quick walk to the beach and places to eat within walking distance or a short drive. I'll be staying at any Red Roof Inn from now on. The management and staff were super friendly and always there to help. Thank you for a wonderful experience and I look forward to seeing you again!!
2024 年 2 月入住 3 晚
Delwin AGM 于 2024 年 2 月 6 日 的回复
Hi Brandy, Thank you for filling out a survey. Glad you had a wonderful experience. Hopefully we will see you again soon.

10/10 超赞

william

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value
Had a great experience from checking in until check out. Front desk lady was pleasant. Room was roomy and had all the necessities we needed. Only recommendation would be some sort of breakfast.
2024 年 2 月入住 1 晚
Delwin AGM 于 2024 年 2 月 6 日 的回复
Hi William, Thank you for taking the time to fill out a survey. Glad you had a great experience with us. Unfortunately, we have discontinued our breakfast.

6/10 一般

George

满意:住宿条件和设施
2024 年 1 月入住 1 晚
Xao RediResponse Specialist 于 2024 年 1 月 19 日 的回复
I appreciate the time that you took to share your sentiments with us, George. Our team at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

8/10 还可以

Shannon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
David Helman, General Manager 于 2024 年 1 月 14 日 的回复
Hello Shannon, thank you for rating your stay with us! I'm glad we met your expectations and hope to see you again on your next visit to the beach!

10/10 超赞

Jo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 9 晚
David Helman, General Manager 于 2024 年 1 月 12 日 的回复
Hello Jo, thank you for rating your stay with us! We look forward to seeing you again on your next visit to town!

8/10 还可以

Scott,Conway

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Receptionist was great
2024 年 1 月入住 1 晚
David Helman, General Manager 于 2024 年 1 月 10 日 的回复
Hello Scott, I'm glad you enjoyed your stay with us! I will be sure to pass along your comments to my staff.

10/10 超赞

Jamal

满意:员工和服务,清洁度
不满意:服务设施
2023 年 12 月入住 1 晚
Carla RediResponse Specialist 于 2024 年 1 月 10 日 的回复
Hello Jamal, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 超赞

Walter

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
David Helman, General Manager 于 2024 年 1 月 4 日 的回复
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.