Quality Suites Morristown West

Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

November 2025

9

December 2025

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Quality Suites welcomes guests with a warm lobby centered around a relaxing fireplace. Enjoy practical amenities like an indoor pool, gym, and a substantial breakfast buffet each morning. Free WiFi keeps everyone connected throughout their stay.

Popular amenities

Pool
Gym
Laundry
Housekeeping
Breakfast included
Air conditioning

Room options

Check availability for these dates

Tonight

Nov 9 - Nov 10

Tomorrow

Nov 10 - Nov 11

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Deluxe Suite, Non Smoking

Highlights

Air conditioning

Refrigerator

LED TV

Sofa bed

Shower/tub combination

Hair dryer

Private bathroom

Microwave

Air conditioning

Sofa bed

Hair dryer

Private bathroom

Shower/tub combination

Microwave

500 sq ft
Sleeps 3
1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning

Refrigerator

LED TV

Sofa bed - double

Shower/tub combination

Hair dryer

Private bathroom

Microwave

Air conditioning

Sofa bed

Hair dryer

Private bathroom

Shower/tub combination

Microwave

Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Suite, Non Smoking

Highlights

Air conditioning

Refrigerator

LED TV

Sofa bed

Shower/tub combination

Hair dryer

Private bathroom

Microwave

Air conditioning

Sofa bed

Hair dryer

Private bathroom

Shower/tub combination

Microwave

320 sq ft
Sleeps 3
1 King Bed OR 1 Double Sofa Bed

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LED TV

Sofa bed

Shower/tub combination

Hair dryer

Private bathroom

Air conditioning

Free cribs/infant beds

Sofa bed

Hair dryer

Private bathroom

Shower/tub combination

312 sq ft
Sleeps 5
2 Double Beds OR 1 Double Sofa Bed

About the neighborhood

3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

Manley Plaza - 5 min walk - 0.3 miles
Morristown Plaza - 2 min drive - 1.6 miles
Cherokee Park - 11 min drive - 7.8 miles
Great Smoky Mountains Expo Center - 12 min drive - 11.0 miles
Cherokee Reservoir - 13 min drive - 4.9 miles

Getting around

McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

‪Huey Magoo's Chicken Tenders - ‬2 min drive
‪McDonald's - ‬3 min drive
‪Good Ole Days Sports Grille - ‬2 min drive
‪Cheddar's Scratch Kitchen - ‬14 min walk
‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Hotel in the business district

You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Quality Suites Morristown West. In addition to a fireplace in the lobby and a gym, guests can connect to free WiFi in public areas.

Additional perks include:

An indoor pool
Free self parking
Express check-out, coffee/tea in the lobby, and smoke-free premises
A front-desk safe, a vending machine, and an elevator
Guest reviews say great things about the helpful staff

Room features

All 82 rooms boast comforts such as air conditioning, as well as perks like free internet and safes.

Other conveniences in all rooms include:

Bathrooms with shower/tub combinations and free toiletries
32-inch LED TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers

Similar properties

Pool
Breakfast included
Pet friendly
Kids pool

$93 nightly

Nov 16 - Nov 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM
A coffee shop/cafe
Coffee and tea in common areas

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator

More

1 building
3 floors
Art Deco architecture
Built in 1992
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown

Comfort Suites Morristown

Comfort Hotel Morristown

Quality Suites Morristown

Quality Suites Hotel Morristown

Quality Suites Hotel

Quality Suites Morristown

Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites Morristown West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Suites Morristown West?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Quality Suites Morristown West on Nov 23, 2025 start from $65.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Suites Morristown West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Suites Morristown West?

Self parking is free at this property.

What time is check-in at Quality Suites Morristown West?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Quality Suites Morristown West?

Check-out is at 11 AM.

Where is Quality Suites Morristown West located?

Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza, and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mi (2 km).

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Quality Suites Morristown West Reviews

6.6

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

10/10 Excellent

Sheena

Oct 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Yes and yes

Stayed 1 night in Oct 2025

2/10 Terrible

trinity

Oct 19, 2025

Disliked: Cleanliness, property conditions & facilities

One of the mattresses had dried blood. Breakfast wasn’t there on Saturday and Sunday. Two out of the 3 days of our stay. Black mold on the ceiling and walls where the roof had leaked. Had to change the filter on my CPAP because it got mold in it. I stay at Quality Inns quite frequently and I was very disappointed. We would have asked for a refund if we would have not booked online. The woman that checked us in was very nice and professional. The pool was decent and better than other hotels we have visited.

Stayed 3 nights in Oct 2025

2/10 Terrible

Maribel

Aug 15, 2025

Disliked: Cleanliness, property conditions & facilities

First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund

Stayed 1 night in Aug 2025

8/10 Good

Rob

Jun 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Bfast was excellent

Stayed 1 night in May 2024

8/10 Good

Yumi

Jun 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and 100 recommended

Stayed 1 night in Jun 2024

8/10 Good

Deborah

Jun 16, 2025

Liked: Cleanliness, staff & service

They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.

Stayed 1 night in Jun 2025

8/10 Good

Michael

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good

Stayed 1 night in Apr 2025

10/10 Excellent

Charlsie

May 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alyssa at the front desk was awesome we had a great stay over all the only problem was that the younger guy with black hair was kinda rude when we first checked in because I was paying with cash

Stayed 2 nights in May 2023

6/10 Okay

David

Jul 13, 2023

Nothing special

Stayed 2 nights in Jul 2023

2/10 Terrible

thomas

Oct 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Feb 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My Kingdom For A Pillow

Overall, a good stay. The most disappointing element was the bed pillows. I frequently with my own custom made memory foam pillow. In my haste, I forgot it on my bed at home. The hotel's pillows are far too soft and too small.

Stayed 1 night in Jan 2024

8/10 Good

Susanne

Oct 9, 2023

Liked: Cleanliness, staff & service, amenities

The room I was in could definitely use an uprade, bathroom needed an exterminator and work on sink faucets, toilet and tub faucets. AC /heat unit runs continuously, no auto setting and no heat at 40 degrees. I have stayed there before and all was good, guess I was in an older part this time. I like the location, it is near my family.

2/10 Terrible

Nicole

Nov 19, 2023

Disliked: Cleanliness, property conditions & facilities

Let’s start with the good; beds were comfortable and no bugs. The bad; mold and holes all over the ceilings, dirty shower, cobwebs hanging from the ceilings, chapstick and Cheetos in the pull out bed, mattress on the pull out couch was covered in brown stains….the non smoking hallway smelled horrible of both cigarette and weed smoke.

Stayed 1 night in Nov 2023

6/10 Okay

Karmen

Aug 24, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs: Deep Clean & Customer Service

The hotel really needs to be deep cleaned. The entry smelled of dirty mop water. The front desk clerk..didn’t get his name no name tag- did not greet us and was VERY RUDE!!

Stayed 1 night in Aug 2023

4/10 Poor

Adam

Jul 16, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is disgusting. The bathroom was dirty upon arrival with hair shavings. Bathroom water didn’t work either. 10/10 do not recommend this hotel.

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Dec 29, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible - regretted it right away.

Stayed 1 night in Dec 2023

2/10 Terrible

Dyana

Feb 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!

Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Mar 29, 2024

Disliked: Staff & service, property conditions & facilities

I’ve stayed at many cheap hotels over the years and this was the worst. Shower head broken. Water was luke warm. Front desk kid was not friendly…rolled his eyes at me when I asked for a replacement key. People talking next door all through the night and the walls did nothing to muffle the sound.

Stayed 1 night in Mar 2024

2/10 Terrible

Jacki

Oct 9, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The first room we was put in the bed had been slept in was just made up it was dirty there was stains all over carpet as well as a roaches crawling on night stands so went bck to desk and got another room which wasn’t to much cleaner vent was broke in bathroom room smelled horrible overall disgusting so disappointed

Stayed 2 nights in Oct 2022

4/10 Poor

Theresa

Apr 25, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty!

It had stains on the curtains and one on the floor. The bathroom sink did not drain properly. The pull out couch bed was so dirty that you wouldn’t want to sit on it let alone sleep on it. There was no management around to talk to. We stayed one night and left and went somewhere else for our second night.

Stayed 2 nights in Apr 2023

10/10 Excellent

Amber

Feb 9, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Checking in was a breeze and the front desk fella Cody (I think that was his name) made it really easy. Room was easy to find with his directions. However the room was not clean, floor and couch had multiple stains on it, The walls had moisture damage and had mold and were literally separating from the sheetrock. Room smelled of smoke and phone was yellowed from obvious smoke damage. Was suppose to be a NON smoking room but at one point I think it was. Overall I was not pleased and ended up leaving the hotel early due the room and not feeling well (allergy to smoke)

Stayed 1 night in Feb 2023

2/10 Terrible

Andrew

Sep 26, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.

Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Jul 6, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible Stay

My husband and I rented a room, room 125 for one night and had our daughter and her family with us. I paid 128.00, as soon as i went in the room, it reeked of mildew and mold. There was mold over top of the shower, the tub was cracked, the AC didnt work well at all, at least three bulbs were burnt out or flickering on and off. It looked like the door to the room had been pried apart. Also checkout is at 11 am and housekeeping started knocking on the door about 9:45. And to top all of this there was ROACHES in the bathroom. There was nothing at all good to say about this stay, i would not recommend this place to no one. Even the sofa bed was rusted and filthy, which is where my 5 yr old grandson was supposed to have slept. Im very disappointed with my stay, and it was a complete waste of my money. Please do not stay there.

Stayed 1 night in Jul 2022

4/10 Poor

Lora

Oct 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very disappointed in this hotel.If we weren’t so tired from traveling , we would had left. Rooms were not the cleanest. No hot water to shower, mold on ceilings, parts of the ceiling falling down in pool area.. took us over 20 mins to check in because the employee kept taking phone calls , mind you my husband just had his foot amputated two weeks ago , so very noticeable) No sheets , pillows or blankets for pull out. No pool towels. The breakfast was ok but all the juices was watered down not many healthy options. Very Basic. The beds set very high off the ground making it very difficult for my disabled husband and son. Shampoo was also empty. I had to go ask for the pull out items and 3 other people were there because of their room conditions. This hotel gives the brand name a BAD look… someone needs to look into it. We stay at others and they are very nice and easy and fast check in.