Estate Villa 5 bedroom | Caja de seguridad en la habitación y escritorio
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Opiniones de Round Hill Hotel And Villas

4.5 out of 5
Round Hill Hotel And Villas
John Pringle Drive, PO Box 64, Montego Bay, Saint James

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 225 de 273 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 273 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 273 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 273 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 273 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brian K N

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019
Respuesta de Kerisha , el 19 nov. 2019
Thank you for your feedback, we look forward to hosting you in the future.

10/10 Excelente

carol, Lima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El mejor hotel de Jamaica
Una semana de puro relajo en un hotel de primera!

10/10 Excelente

TERE S.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
espléndida ubicación en la playa
Estuvimos muy contentos y satisfechos, el personal muy simpático

8/10 Bueno

Joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very fancy hotel, and the geography is beautiful. The staff is solid, but they cater to the owners of the villas located on site…not the hotel guests. There was also loud music until late at night two nights we were there, once until 4:00am.

10/10 Excelente

melinda

Le gustó: Limpieza, servicios, condiciones de la propiedad
Old school classic
Se hospedó 10 noches en febrero de 2024

10/10 Excelente

Carla

Viaje familiar
Le gustó: Servicios
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Peaceful Beauty
Beautiful, peaceful property with hospitality that makes you feel like you’re home.
Se hospedó 4 noches en agosto de 2023
Respuesta de SS, el 13 ago. 2023
Thank you for your feedback and we look forward to welcoming you home again.

10/10 Excelente

Melissa

Se hospedó 4 noches en julio de 2023
Respuesta de SS, el 13 ago. 2023
Thank you Melissa, can't wait to host you again.

10/10 Excelente

Veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful Experience
Se hospedó 4 noches en junio de 2023
Respuesta de SS, el 3 jul. 2023
Thank you for sharing and we are looking forward to your next stay with us.

8/10 Bueno

Chernenko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2023
Respuesta de ss, el 31 may. 2023
Thank you for your feedback Chernenko.

10/10 Excelente

Andrew

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Flawless service, stunning views, immaculate and elegant accommodations. Highly recommended!
Se hospedó 5 noches en mayo de 2023
Respuesta de SS, el 31 may. 2023
Thank you for your feedback Andrew!Happy to know you had a great stay with us and hoping to see you soon.

10/10 Excelente

olga

Se hospedó 4 noches en mayo de 2023
Respuesta de SS, el 2 jun. 2023
Thank you for your feedback!

6/10 Aceptable

Sarah

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
This is a beautiful property. The pool and beach areas are well maintained and the landscaping is gorgeous. The room we had in the pineapple house was well appointed. The amenities were very nice. I was unfortunately disappointed by the service. Our driver from the airport took a detour in route to run an errand, which was alarming. Most of the dining staff seemed unconcerned with serving us, the only exception being Kenneth in the main dining area, who was wonderful. The beach bartender was downright rude. I was also disappointed by the food quality. It was expensive, but just not very good. I also should mention the resort is very family friendly, which some may not mind, but there were lots of small children and it’s not my preference when I’m on this sort of trip. There is some sort of bar across the water from the property with loud music, which kept us up til after midnight our final night, which was also not great. Overall, I would not recommend and would not stay again.
Se hospedó 4 noches en mayo de 2023
Respuesta de Jeremy Zuber, el 11 may. 2023
Dear Mrs. Lewis, Thank you for the detailed survey and while it is great to know you enjoyed parts of your stay, it was challenging to read about your unsavory moments. While the music across the water is something that extends beyond our capacity, despite involving local authorities, the items that are directly in our grasp are the most disconcerting. As I am looking into all aspects of your visit, would you recall if the driver for your departure was the same driver as the one who brought you in? Stopping for a personal errand (and would really be curious what that was) is not acceptable, regardless of purpose or relative brevity. Also, it is disappointing to read that one of our team members was rude - was it a condescending tone or just a generally gruff approach? I am also very open to additional commentary on the food as it relates to taste/preparation. Overall, I apologize for the magical experience that went unrealized and we will look to improve for future stays. On a positive note, your accolades for Kenneth will be shared because his light shines particularly bright in your case. Should you decide to return, please reach out to me directly at Jeremy@roundhill.com and you can also share additional details to that email as that will be greatly appreciated. Sincerely, Jeremy ZuberResort Manager

10/10 Excelente

Sara

10/10 Excelente

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2022
Respuesta de Kerisha Forbes, el 6 sept. 2022
Thank you for your feedback. we look forward to host you in the near future.

10/10 Excelente

Ebonie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best, kindest, friendliest staff ever.
Se hospedó 4 noches en mayo de 2022
Respuesta de Kerisha , el 3 jun. 2022
Hello Ebonie, Thank you for your feedback. We look forward to hosting you again. Regards,

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Round Hill is spectacular. The property is beautiful. The staff are attentive and friendly. The amenities are high quality and spacious so you can have privacy and your own space. The food and food service is the highest quality.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Kerisha, el 21 nov. 2021
Dear Michelle, Thank you for your feedback. We look forward to have you stay with us again. Regards, Kerisha Forbes

10/10 Excelente

Hilary

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Round Hill is a magical place with excellent service. Customer service is wonderful and the property is par to none. Only request would be for more food variety, especially vegetarian / vegan options (although they were very accommodating when asked for more option while we were there). We will definitely be coming back! Thank you for an unforgettable stay!
Se hospedó 4 noches en agosto de 2021
Respuesta de Kerisha Forbes, el 6 sept. 2021
Hello Hilary Thank you for your feedback. We look forward to have you stay with us in the future

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was professional, accomodating and friendly. They made our stay on this wonderful property fantastic.
Se hospedó 2 noches en agosto de 2021
Respuesta de Kerisha Forbes, el 6 sept. 2021
Hello Cheryl, Thank you for your feedback. We look forward to hosting you in the future.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 4 noches en agosto de 2021
Respuesta de Kerisha, el 17 sept. 2021
Thank you for your feedback. We look forward to have you stay with us again

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very kind and accommodating. Anything I needed they made it their business to fulfill.
Se hospedó 1 noche en agosto de 2021
Respuesta de Kerisha, el 17 sept. 2021
Thank you for your feedback. We look forward to have you stay with us again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best vacation spot hands down and super friendly and Clean !!
Se hospedó 4 noches en agosto de 2021
Respuesta de Kerisha Forbes, el 9 ago. 2021
Thank you for your feedback, we look forward to hosting you again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is amazing all the way from the pool boy David to our driver Andrew to bartender Larry and ottis and the front desk Tiffany. Me and my girlfriend picked this place to celebrate my 30th and they exceeded any expectations I had I felt like I was at home. Without a doubt I’ll be returning here.
Se hospedó 4 noches en julio de 2021
Respuesta de Kerisha , el 16 jul. 2021
Thank you for your feedback, we look forward to have you stay with us again.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people and the environment was absolutely breathtaking
Se hospedó 5 noches en julio de 2021
Respuesta de Kerisha , el 16 jul. 2021
Thank you for your feedback, we look forward to have you stay with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
This unique resort exceeds all your expectations. The service is beyond compare. They genuinely care about your comfort and needs and are always happy and courteous. The food is excellent and live music and dancing every night. One band was better than another. The landscaping is worthy of a botanical garden. The water is calm and infinity pools just beautiful. A complete resort. This is my second trip and it won’t be my last.
Se hospedó 4 noches en junio de 2021
Respuesta de Kerisha , el 16 jul. 2021
Hello Thank you for your feedback, we look forward to have you stay with us again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is one of the absolute nicest resorts you can stay at in all Jamaica! Dining is somewhat limited on property but littleraly everything waa good
Se hospedó 1 noche en junio de 2021
Respuesta de Kerisha , el 22 jun. 2021
Thank you for your feedback.

10/10 Excelente

Christos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Kerisha Forbes, el 8 jun. 2021
Thank you for your feedback. We look forward to hosting you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is exceptional.
Se hospedó 4 noches en junio de 2021
Respuesta de Kerisha, el 7 jun. 2021
Thank you for your feedback

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feels like home
Wonderful stay! The staff is welcoming and has a strong attention to detail. The food excellent. If you are staying in the hotel rooms the all inclusive meal plan is the way to go, however you have to know to ask for it at check-in. The tennis lessons, spa and glass bottom boat tour are all worth checking out. We plan to return again and again!
Se hospedó 4 noches en mayo de 2021
Respuesta de Kerisha Forbes, el 7 jun. 2021
Thank you for your feedback. We look forward to welcoming you back "home"

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2021
Respuesta de Kerisha Forbes, el 31 may. 2021
Thank you for your feedback

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very pleasant views and gardens, wonderful staff in all areas, truly a special experience. Quite and out of the way. Food onsite was really at a high standard. Hope to go back in the next 6 months and take family
Se hospedó 4 noches en mayo de 2021
Respuesta de Kerisha Forbes, el 17 may. 2021
Thank you for your feedback. We look forward to hosting you again.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best trips ever!
Se hospedó 4 noches en abril de 2021
Respuesta de Kerisha Forbes, el 26 abr. 2021
Thank you for your feedback. We look forward to welcoming you again

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en abril de 2021
Respuesta de Kerisha, el 28 abr. 2021
Thank you for your feedback

10/10 Excelente

George, Elmira, New York

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrific property, service and dining. Major upgrade at check in to Villa. Staff, particularly Kingsley, friendly and efficient. Food exceptional with theme nights including wonderful beach barbecue. Beach area good with bar service, water sports and plenty of sun and shade. COVID procedures appropriate. COVID tests available on site for US return. Great place highly recommended!!
Se hospedó 5 noches en enero de 2021
Respuesta de Kerisha Forbes, el 31 ene. 2021
Dear George, Thank you for your feedback. We look forward to have you stay with us again. Kerisha Forbes

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Kerisha Forbes, el 21 dic. 2020
Thank you for your feedback. We look forward to hosting you in the future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Superb! Even as the world was dealing with a global epidemic, this resort did not miss a beat~ a well oiled machine! The grounds are stunning and the staff is warm, gracious and professional; many loyal staff members have been with the resort for decades which is a good sign! Food was delish and the theme dinners and entertainment were creative, special and authentic. Round Hill is old Jamacian charm with understated luxury~ Ya mon!
Se hospedó 5 noches en marzo de 2020
Respuesta de Kerisha, el 24 mar. 2020
Thank you for your feedback.We look forward to have you stay with us in the future.

10/10 Excelente

Clifford

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A M A Z I N G
Amazing!!!! Nothing more to say!
Se hospedó 3 noches en marzo de 2020
Respuesta de Kerisha Forbes, el 18 mar. 2020
Thank you for your feedback. We look forward to hosting you in the future. Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2020
Respuesta de Kerisha, el 3 mar. 2020
Thank you for your feedback

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2020
Respuesta de kerisha, el 3 mar. 2020
Thank you for your feedback

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The grounds were lush and well maintained. The adult only area at the spa and gym was a nice touch and having a better beach access there would have been nice. The villa was lovely and laid out well. There could have been better communication regarding the staff hours and responsibilities. Finally while the local food was delicious, we would have enjoyed having a larger variety of options.
Se hospedó 7 noches en febrero de 2020
Respuesta de Kerisha, el 3 mar. 2020
Thank you for your feedback

10/10 Excelente

Carlee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Round Hill - nuff said!
Round Hill exceeded our expectations in every area. The comfort and beauty was only bettered by the staff and attention to every detail. We will be back
Se hospedó 5 noches en febrero de 2020
Respuesta de Kerisha, el 24 feb. 2020
Thank you for your feedback. We look forward to welcoming you back soon

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Kerisha , el 2 feb. 2020
Thank you for your feedback. We look forward to hosting you again.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en enero de 2020
Respuesta de Kerisha, el 2 feb. 2020
Thank you for your feedback. We look forward to hosting you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was relaxing and beautiful with an AMAZING staff!
Se hospedó 5 noches en enero de 2020
Respuesta de Kerisha, el 12 ene. 2020
Thank you for your feedback. We look forward to have you stay with us again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A pristine property that is the definition of luxury and relaxation. I would recommend this property to anyone traveling to Jamaica.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Kerisha , el 9 dic. 2019
Thank you for your feedback. We look forward to hosting you in the future.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en mayo de 2019
Respuesta de Kerisha, el 30 ago. 2019
Thank you for your feedback. We look forward to have you stay with us again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en julio de 2019
Respuesta de Kerisha, el 4 ago. 2019
Thank you for your feedback

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2019
Respuesta de Kerisha, el 4 ago. 2019
Thank you for your feedback

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2019
Respuesta de Kerisha, el 29 jul. 2019
Thank you for your feedback. We look forward to hearing from you.

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Kerisha, el 23 jul. 2019
Thank you for your feedback. We look forward to host you soon.