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Reviews of Doctors Cave Beach Hotel

3 out of 5
Doctors Cave Beach Hotel
Gloucester Avenue, Montego Bay, Saint James

Reviews

6.8
Rating 10 - Excellent. 108 out of 676 reviews" "
Rating 8 - Good. 238 out of 676 reviews" "
Rating 6 - Okay. 174 out of 676 reviews" "
Rating 4 - Poor. 96 out of 676 reviews" "
Rating 2 - Terrible. 60 out of 676 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was closed for business. I was stranded for hours trying to find a new reservation. I wasn't able to contact anyone at the hotel for a refund and I'm still waiting on a response from Expedia!
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2020
Response from Reservation on Mar 23, 2020
Thank you

8/10 Good

RASTA, GEORGIA

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2020
Response from Reservation on Mar 21, 2020
Good day, We thank you for your staying with us and we look forward to your return. Warm regards,

10/10 Excellent

Darren, East Grand Forks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Excellent bar and pool area! Very nice continental breakfast. So close to the beach, shopping, and right on the hip strip!
Stayed 3 nights in Mar 2020
Response from Reservation on Mar 20, 2020
Good day, It was indeed a great pleasure to have you stay with us and we look forward to your return. Warm regards,

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Reservation on Mar 20, 2020
Thank you

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020
Response from Reservation on Mar 20, 2020
Thank you

10/10 Excellent

@chierotti, Montego Bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place for the price. The staff was very friendly and the rooms were clean.
Stayed 1 night in Mar 2020
Response from Reservation on Mar 14, 2020
Good Afternoon, We are delighted you enjoyed your stay with us and we look forward to your return. Warm regards,

10/10 Excellent

Gerre, Maryland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good morning, for this hotel to be so old! It is well maintained! The Grounds are beautiful, looks historic ♥️ ! The Pool was cleaned everyday! Felt comfortable and secured!
Stayed 1 night in Mar 2020
Response from Reservation on Mar 7, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us. I am super happy to know that your time spent with us was a memorable one. I do look forward to your return with us.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Older building with outdated rooms. Bar , pool and music was great.
Stayed 1 night in Feb 2020
Response from Reservation on Mar 6, 2020
Good Morning, Than you for choosing Doctors Cave Beach Hotel for your stay. I am happy that you enjoyed our bar, pool and music. I am also happy you took the time to share your experience with us, I will share your comment with our management team. Warm Regards,

8/10 Good

Frank

Liked: Cleanliness, staff & service
Old but charming.
I like Doctor's Cave because of its location plus it has charm. If you are looking for modern and up to date, keep looking. I can imagine in it's heyday it was THE place to be. Now it is showing its age but for some, like me, that is part of the attraction..
Stayed 4 nights in Feb 2020
Response from Reservation on Mar 5, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel for your stay. It was a pleasure having you here with us and we do look forward to your return. Thank you for taking ht time to share your review and we will be sure to take it into consideration. Warm Regards,

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from Reservation on Mar 4, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel for your stay. We arehappy to know you stay with us and we do look forward to your return. Warm Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Reservation on Mar 1, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return.

8/10 Good

Solotraveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The location was perfect if you just want to be able to walk everywhere. The price was a little high for the condition of the rooms (need updating) but you truly can't be the location. Has a nice pub on site. I enjoyed my stay and would stay here again when in Montego Bay.
Stayed 2 nights in Feb 2020
Response from Reservation on Feb 27, 2020
Good Morning, It has been such a pleasure to have you here with us. I am happy that you had a great time. Thank you for sharing you review , I will definitely share your review with the management team. I do look forward to your return.

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old run down... nasty staff.. asked for blow dryer, never received.
Stayed 1 night in Feb 2020
Response from Reservation on Feb 27, 2020
Good Morning, It has been such a pleasure to have you here with us. Thank you for sharing you review . I am sorry that your time with us was not a pleasurable one. I do look forward to your return.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is close to most things in the area but is old TV sucks. If you come late at night and dont want to waste a high price at a premium hotel it will do the job to get some sleep.
Stayed 1 night in Feb 2020
Response from Reservation on Feb 23, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do hope that you return. We appreciate the time you took to share you review.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its simplicity and subtle elegance. Located ideally near the beach and restaurants. Minutes away from the airport avoids too early a wake up or an overly long journey to catch your flight back home. THE PRICE...... extremely reasonable pricing for a HIP STRIP.
Stayed 3 nights in Feb 2020
Response from Reservation on Feb 23, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do hope that you return. We appreciate the time you took to share you review.

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Reservation on Feb 22, 2020
Good Afternoon, Thank you for staying at Doctors Cave Beach Hotel. It was a pleasure to have you stay with us and we do look forward to your return.

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020
Response from Reservation on Feb 19, 2020
Good Afternoon, Thank you for reaching out to Doctors Cave Beach Hotel, It has been a pleasure having you here and we do look forward to welcoming you here with us. Warm Regards

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
We were initially placed in a room where the AC did not work and it was NOT the suite I booked, then later in the night after my complaint, we were moved to a suite with a working AC. The towels are old, rooms need an upgrade of sorts. The male staff were very helpful. The ones who worked the overnight shift were the ones who relocated us to the proper room . Front desk ladies were not as friendly nor helpful.
Stayed 2 nights in Feb 2020
Response from Reservation on Feb 19, 2020
Good Afternoon, Thank you for reaching out to Doctors Cave Beach Hotel, It has been a pleasure having you here and we do look forward to welcoming you here with us. I am unable to assist you further due to not being able to review your reservation details due to you booking anonymously, however you may reach out to us @ res@ doctrscave.com Warm Regards

8/10 Good

Doc, Wpb Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Clean. Fair priced. Cheap towels tho
Stayed 3 nights in Feb 2020
Response from Reservation on Feb 19, 2020
Good Afternoon, Thank you for reaching out to Doctors Cave Beach Hotel, It has been a pleasure having you here and we do look forward to welcoming you here with us. Warm Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable older, traditional MoBay hotel in an excellent location, steps from Doctors Beach. A good value. Sometimes they play the music a little too loud in the afternoon around the pool but they will turn it down if you ask. The complimentary breakfast is worth at least $10.
Stayed 8 nights in Feb 2020
Response from Reservation on Feb 13, 2020
Good Afternoon, Thank you for reaching out to doctors CAVE BEACH HOTEL. It has been a pleasure having you here with us and we do look forward to your return. Thank you for sharing your review with us and we will take it into consideration

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Reservation on Feb 13, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel for your stay. We do look forward to your return. Warm Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old property, mostly will maintained, but shoes it's age here and there. Always clean and will tended and the staff is above reproach. We always feel welcome and comfy
Stayed 3 nights in Jan 2020
Response from Reservation on Jan 31, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return. I am super excited that your stay with us was pleasurable. Warm Regards,

4/10 Poor

RJ

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely a 1-2 star hotel by western standards. The room we stayed in was relatively clean but the mattress was like sleeping on a foldout couch. Normally that would be fine if the hotel was priced to reflect this level of experience, but it was stay for the evening was price at more of a 3 star experience. When we checked in the attended was nice and for the most part the staff did their best. The lobby is very dark and not as well lit as the pictures you see on Orbitz, and its very depressing. You don't necessary have parking on the property if you are driving. You can park across the street from the hotel or to the right of the hotel driveway where they reserve parking spaces for guests. I don't believe that people drive that often from what I see, so maybe its not a huge issue for most. I didn't spend much time in the hotel, but pool and bar area seemed decent. Have very little expectations for this place and you should be happy. Providing you didn't overpay like we did.
Stayed 1 night in Jan 2020
Response from Reservation on Jan 31, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return. I am super excited that your stay with us was pleasurable. Warm Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The garden and hot tub were beautiful! Amazing lounges and the pool is cleaned every morning. Free rum punch nights on Tuesday between 6-7pm which is amazing but the bar open at 3 and the loud music doesn’t stop until 11 or later. Not good if you’re trying to sleep or have kids, maybe ask for a room further away from the pool. Amazing staff, very friendly bartender and ok breakfast- just toast and fruit and juice.
Stayed 7 nights in Jan 2020
Response from Reservation on Jan 31, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. I must apologies for any inconvenience that may have occurred on your stay and do hope on your return we can make a stay a better one Warm Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the strip - beach across the street
Stayed 2 nights in Dec 2019
Response from Reservation on Jan 14, 2020
Good Afternoon, Thank you for staying with us and we do look forward to your return. I am happy you enjoyed your stay.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hotel itself was satisfactory. Great staff though.
Stayed 1 night in Jan 2020
Response from Reservation on Jan 7, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It was a pleasure having you here with us and we do look forward to your return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Reservation on Jan 6, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel.It was a pleasure having you here with us and we do look forward to your return.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
It was very comfortable and harm. Thw staff was very accommodating and helpful. I would recommend anyone
Stayed 1 night in Jan 2020
Response from Reservation on Jan 4, 2020
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Decent hotel.
Stayed here for two nights (dec28-Jan 1). Check in was pretty quick and they switched up our reservation to accommodate two double beds. Our room was a decent size, the air conditioner worked and it was clean. It did the job for what we needed it to do. The hotel is very old but we weren’t there much so it didn’t matter to us. We were located on the main floor in front of the pool, the bar, the restaurant and the jerk drum. We had the continental breakfast which was basic (toast, fruits, muffin, juice), but there was breakfast for purchase. Overall the hotel was ok. It suited us fine. We were up and about a lot so we didn’t spend too much time browsing the grounds. The price was decent and it was right on the hip strip which made it easy to access things.
Stayed 2 nights in Dec 2019
Response from Reservation on Jan 3, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. I has been a pleasure having you here with us and we do look forward to your return. Thank you for sharing your feedback with us. Warm Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice atmosphere. it's obvious it was a grand place years ago.
Stayed 2 nights in Dec 2019
Response from Reservation on Jan 3, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return. Thank you for sharing your review with us. Warm Regards,

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in desperate need of some upgrades and renovations. The rooms are severely outdated and in need of some TLC. The linen didn’t seem clean and there is no room service or restaurants on site which forces you to go out and explore the area. Though the staff was friendly, I have no plans on returning until some upgrades have been completed.
Stayed 2 nights in Dec 2019
Response from Reservation on Jan 3, 2020
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return. Thank you for sharing your review with us. Warm Regards,

8/10 Good

D, Pittsburgh

Liked: Staff & service
The courtyard was very beautiful and the front desk assistant was very nice
Stayed 1 night in Dec 2019
Response from Reservation on Dec 30, 2019
Good Morning, Thank you for sharing your review with us and for choosing our property to stay. We do look forward to welcoming you. Warm Regards,

6/10 Okay

Helen

Disliked: Room comfort
Room next to pool, loud music at night until 11:00 pm. Had to fill out form to get a hairdryer and it smelled like motor was blowing out, told staff
Stayed 1 night in Dec 2019
Response from Reservations on Dec 23, 2019
Thank you for choosing Doctors Cave Beach Hotel. Its a pleasure having you here with us and we do look forward to your return. We appreciate the time you took to share your review with us ans we will look into it.

4/10 Poor

kerry-ann

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stay was ok. Not on the beach or affiliated with any beaches... marketing was misleading! Service was good, close to shops and taxis. Old and dingy though
Stayed 2 nights in Dec 2019
Response from Reservations on Dec 20, 2019
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It was such a pleasure having you here with us, and thank you for sharing your thoughts with us. We do look forward to your return

10/10 Excellent

Lovis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest
My experience was great in all aspect. The boss without hesitation had the assisted me in my request. I would say it did worth every penny.
Stayed 3 nights in Dec 2019
Response from Reservation on Dec 15, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel.. It has been a pleasure having you here and we do look forward to your return.

8/10 Good

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Reservations on Dec 13, 2019
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel for your stay. We do wish you a Merry Christmas and a Happy New Year.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
That property needs to improved no cables or internet service is So poor
Stayed 3 nights in Dec 2019
Response from Reservations on Dec 8, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel, its a pleasure having you here with us and i do apologies for any issues that you may have faced. We thank you for sharing your review and I do look forward to hearing from you.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Nov 2019
Response from Reservations on Dec 8, 2019
Thank you for choosing Doctors Cave Beach Hotel and we do look forward to your return .

6/10 Okay

Dafl

Liked: Staff & service
Price was probably the best thing about this hotel. Rooms are tired. When we checked in the front desk said the lady that handled reservations was off for the day so they did not have our reservation. We did get a room but a lower grade than we booked and paid for.
Stayed 1 night in Nov 2019
Response from Reservations on Nov 23, 2019
Good Afternoon, Thank you for choosing Doctors Cave Beach Hotel. It has been a pleasure having you here with us and we do look forward to your return. In regard sot he issues that you may have while you were here we will review them Warm Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Reservations on Nov 20, 2019
Good Morning , Thank you for choosing Doctors Cave Beach Hotel for your stay. We look forward to welcoming you back with us. Warm Regards, Reservations

8/10 Good

Bassaine

Stayed 1 night in Nov 2019

8/10 Good

ThomasTommy, Switzerland

Liked: Cleanliness, staff & service, amenities
Everything was there, nice professional staff, clean
Stayed 1 night in Oct 2019
Response from Reservations on Nov 1, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It a pleasure having you stay with us and we do look forward to your return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Need some upgrade very old furniture and need painting in the rooms
Stayed 1 night in Oct 2019
Response from Reservations on Oct 25, 2019
Good Morning, Thank you for your review and for choosing Doctors Cave Beach Hotel. Please be advised that we will take your views into consideration.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doctors’ Cave Beach hotel is suitably located. There is great proximity to shopping, entertainment, and beaches.
Stayed 4 nights in Oct 2019
Response from Reservations on Oct 24, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel, it has bee n a pleasure having you here with us and I do look forward to your return.

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019
Response from Reservations on Oct 22, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. It was a pleasure having you here with us and we do look forward to your return. Warm Regards

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
80th Birthday visit (Mother in Laws Birthday)
We always enjoy our stay at Doctors Cave. The staff is always so friendly and so helpful. Our rooms are always clean and comfortable. We LOVE it there!
Stayed 4 nights in Sep 2019
Response from Reservations on Oct 13, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel. We are happy that your time spent with us was pleasurable and we do look forward to your return.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Not the best nor was it the worst, nice pool. It could be better guess September is not a travel month.
Stayed 1 night in Sep 2019
Response from Reservations on Oct 3, 2019
Good Morning, Thank you for reaching out to us. It is a pleasure to have you with us and i am happy you took the time out to share your review. Please be advised that your comments will be taken into consideration.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Didnt like the room in which we had first but we were moved to a better room and we are okay.
Stayed 1 night in Sep 2019
Response from Reservations on Sep 29, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel and for taking the time to share your review with us. Warm Regard,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2019
Response from Reservations on Sep 27, 2019
Good Morning, Thank you for choosing Doctors Cave Beach Hotel, It was a pleasure seeing you here with us and we do look forward to you return.