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Reviews of Moxy Minneapolis Downtown

3 out of 5
Moxy Minneapolis Downtown
247 Chicago Avenue South, Minneapolis, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 479 reviews" "
Rating 8 - Good. 110 out of 479 reviews" "
Rating 6 - Okay. 36 out of 479 reviews" "
Rating 4 - Poor. 15 out of 479 reviews" "
Rating 2 - Terrible. 14 out of 479 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly, hotel was quiet and clean
Stayed 3 nights in Apr 2024

8/10 Good

Caulissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for our visits to US Bank Stadium and easy access to the train for getting to other areas of the city. The water bottle filling station down the hall was a nice convenience. The rooms didn't have refrigerators, coffee makers, or dresser drawers, which wasn't a big deal for me but if you prefer those amenities, beware.
Stayed 3 nights in Apr 2024
Response from Teresa on Apr 30, 2024
Caulissa,Thank you for amazing feedback. We are glad you enjoyed your stay here with us.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe!
Stayed 2 nights in Apr 2024
Response from Teresa on Apr 24, 2024
Melissa wow! Thank you for sharing your feedback here with us! As well as your stay we hope to see you again on your next trip in.

10/10 Excellent

Brian Richard

Liked: Amenities
Nice people
Stayed 4 nights in Apr 2024
Response from Teresa on Apr 24, 2024
Brain,thank you for your stay here with us and for the amazing feedback. We hope to see you again soon.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to check in early. Hotel was quiet & clean. Bar was pleasant.
Stayed 3 nights in Apr 2024
Response from Teresa on Apr 24, 2024
Francis,Thank you for your stay here with us as well as the amazing review.

10/10 Excellent

Raven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy was very clean, there was no sign of disrepair throughout the hotel. The staff were very friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Teresa on Apr 24, 2024
Raven,Wow thank you for the amazing review we are so glad you enjoyed your stay with us we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2024
Response from Teresa on Apr 24, 2024
John,We love that you enjoyed your stay here with us!

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, love the design, room sizes good. Front desk staff was very kind
Stayed 1 night in Apr 2024
Response from Teresa on Apr 24, 2024
Sierra,Wow we are so glad you felt welcomed here as well as enjoyed your stay with us! We hope to see you again!

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table was a bit small. TV was not pleasant to use.
Stayed 1 night in Apr 2024
Response from Teresa on Apr 14, 2024
Jake,We do apologize the amenities wasn't what you expected but we do hope to see you again for another stay here with us at The Moxy Downtown.

10/10 Excellent

Stephanie, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to US Bank Stadium
Stayed 1 night in Apr 2024
Response from Teresa on Apr 8, 2024
Thank you for your stay here us Stephanie we are glad you enjoyed your stay here with us!

8/10 Good

Melissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fun with the check-in at the bar, board games, and lounge area all being very welcoming. The only recommendation I have is the need for a mini fridge, microwave, coffee pot in rooms.
Stayed 4 nights in Mar 2024
Response from Teresa on Apr 8, 2024
Melissa,Thank you for your stay here with us as well as the amazing post stay review. We hope to see you again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely amazing
Stayed 3 nights in Mar 2024
Response from Teresa on Apr 1, 2024
Why thank you for your stay here with us as well as the amazing feedback.

10/10 Excellent

Michael

Traveled with partner
Staff was fantastic and very accommodating.
Stayed 1 night in Mar 2024
Response from Teresa on Apr 1, 2024
Thank you for your stay here with us Micheal as well as the amazing feedback. We hope to see you again.

10/10 Excellent

Jitka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean, basic room in downtown Minneapolis. Perfect for our trip, admitted students day at UMN. I booked the loft room, so my kid and I can each have our own bed. Beds were comfortable. We did not mind no dresser, desk or fridge. Hardwood floor that I prefer over ancient carpets. I enjoyed one complimentary drink that I had after the looong day at the University.
Stayed 2 nights in Mar 2024
Response from Teresa on Mar 17, 2024
Jitka,We loved hearing you had a phenomenal experience here with us at The Moxy downtown. We hope to see you again soon.

10/10 Excellent

Sterling

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always is a beautiful and classy hotel.
Stayed 1 night in Feb 2024
Response from Teresa on Mar 17, 2024
Sterling,Thank you for your feedback we are always happy to have you back in open arms. We will see you soon on your next trip in.

10/10 Excellent

Kylia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend
Stayed 1 night in Feb 2024
Response from Teresa on Mar 1, 2024
Thank you for your stay here with us at The Moxy Downtown

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and perfect to get to see the city. Accessible from the airport via the tram. Trader Joes right across the street and a bunch lf restaurants within walking distance.
Stayed 3 nights in Dec 2023
Response from Teresa on Mar 1, 2024
Fernando thank you for your stay here with us! We are looking forward to your net trip in at The Moxy Hotel.

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Teresa on Mar 1, 2024
Thank you for your stay here with us.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the unique style of this hotel.
Response from Teresa on Jan 24, 2024
Alison,Thank you so much for your stay here with us! We are glad you enjoyed your stay, and we are looking forward to seeing you again.

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Teresa on Jan 24, 2024
Sterling,Thank you for your stay here with us. We are looking forward to seeing you again on the next trip down to the cities.

2/10 Terrible

Christina

Traveled with partner
Disliked: Staff & service, amenities
Response from Teresa on Mar 1, 2024
Thank you for your stay here with us.

4/10 Poor

Jason, HOLMEN

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was good for our purpose, but very basic accommodations (no desk, no fridge, no dressers, no dining,) for that kind of price. Bar area was decent, and did offer individual size frizen pizza for a little under $20 each. Drinks ridiculously priced at $12 for a regular size tap beer.
Response from Teresa on Jan 24, 2024
Jason,At Moxy’s, we pride ourselves on offering a unique experience that differs from traditional hotel styles. Our rooms, as described on our website, are designed to be chic and efficient, focusing on maximizing space and comfort within a compact area. I regret that this aspect of our brand was not in alignment with your preferences. But we do hope you will give us another try in the future.

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2023
Response from Teresa on Jan 24, 2024
Michelle,Thank you so much for the amazing feedback. We hope you enjoyed your stay here with us at The Moxy Downtown. We are looking forward to seeing you again.

6/10 Okay

Rene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Meh
Extremely loud environment, constant noises, music, etc til 3-4 in the morning. Stayed for one night, yet housekeeping was banging on my door at 8:30 even though check out was at 11. Sleep was scarce here
Stayed 1 night in Dec 2023
Response from Teresa on Jan 24, 2024
Rene,I would like to extend my sincere apologies for any inconvenience caused by the recent incident involving our staff. Rest assured, I will personally address this matter with my team to ensure that such mishaps are avoided in the future. Your feedback is invaluable in helping us improve our services.Despite this hiccup, we genuinely hope that you consider staying with us again. Your comfort and satisfaction are our top priorities, and we are committed to making your future experiences at Moxy positive and memorable.

6/10 Okay

Kayla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Watch out for parking fees
Hotel was nice, very minimalist rooms. Games and bar in the lobby were alot of fun. Got charged $85 for parking for 1 night and 2 extra hours. Tried calling the hotel about it and when he put me "on hold" he just hung up on me.
Stayed 1 night in Dec 2023
Response from Teresa on Jan 24, 2024
Kayla,I would like to extend my sincere apologies for any inconvenience caused by the recent incident involving our staff. Rest assured, I will personally address this matter with my team to ensure that such mishaps are avoided in the future. Your feedback is invaluable in helping us improve our services.Despite this hiccup, we genuinely hope that you consider staying with us again. Your comfort and satisfaction are our top priorities, and we are committed to making your future experiences at Moxy positive and memorable.

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Teresa on Dec 27, 2023
Thank you for your stay here with us! We hope to see you again soon.

6/10 Okay

Nathan, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great first impression by the bar/desk staff. Room was lovely, but a little underwhelming. Really would’ve liked a little more space, a desk, more than one chair, and especially the ability to turn lights on and off individually (the bathroom light turned on automatically when I used the facilities in the middle of the night and shone straight in my sleeping wife’s eyes). Other than that, very lovely place.
Stayed 2 nights in Dec 2023
Response from Teresa on Dec 27, 2023
Thank you for your stay here with us. We appreciate your feedback. When it comes to the lighting in the bathroom, they're on sensors that turns automatically on and off. I will follow up with our Maintenace team to see if we can turn it down a notch. As it comes to our rooms the Moxy is a brand where it futures more of a European fun vibe to it. We do have suites with a larger space that does have the amenity such as a desk.We do love you enjoyed your stay overall we do hope to see you all back here soon.

10/10 Excellent

Juseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all great and very attending. Will be coming back for sure.
Stayed 3 nights in Dec 2023
Response from Teresa on Dec 26, 2023
Thank you for your stay here with us at The Moxy. We appreciate your business and feedback! We can't wait to see you all again.

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresa on Dec 18, 2023
Thank you for your stay here with us.

6/10 Okay

Laura

Stayed 1 night in Dec 2023
Response from Teresa on Jan 24, 2024
Laura,Thank you for your stay here with us down at The Moxy Downtown. We hope you enjoyed your stay and we are looking forward to seeing you again.

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with good vibes
Loved the atmosphere and the staff. Rooms were sort of small with no fridge
Stayed 1 night in Dec 2023
Response from Teresa on Dec 18, 2023
Thank you for your feedback as well a your stay here with us. Also, we do have mini fridges upon our guests.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities
Good stay over all. One elevator was out of order during the stay which created longer wait times, but not a huge issue.
Stayed 1 night in Nov 2023
Response from Teresa on Dec 18, 2023
Thank you for your feedback. We do apologize for the small inconvenience during your stay. We hope to see you again.

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Vikings game! The lobby bar had a great atmosphere and awesome service!
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 30, 2023
Thank you for your feedback we love to hear that you enjoyed your stay here with us! We hope to see you again on your next trip into the cities!

10/10 Excellent

roseann

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was clean and fun.
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 30, 2023
Thank you for your feedback we love to hear that you enjoyed your stay here with us! We hope to see you again on your next trip into the cities!

8/10 Good

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice, modern, hotel
Stayed 2 nights in Nov 2023
Response from Teresa on Dec 18, 2023
Thank you for your stay here with us and the amazing feedback.

10/10 Excellent

Nickolis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Nov 2023
Response from Teresa on Nov 30, 2023
Thank you for your feedback we love to hear that you enjoyed your stay here with us! We hope to see you again on your next trip into the cities!

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel because we attended the Monday night football game. Overall the hotel was great to pre-game and just walk across the street to the game. The staff was amazing and very friendly. However they don't do a very good job at explaining the parking ramp. We got checked in and left to go shopping/eat and while leaving the parking ramp we had to pay a exit fee. I call ed them asking why we had to pay when we are apart of the hotel. Nothing was mentioned at check-in about getting a pass for to use for exiting and entering the parking ramp. We had to pay extra to exit. They did refund that back and then gave us a pass. Leaving the parking ramp after the football game we went to leave and our ticket said it wasn't good and we owed $50 for the event parking!!! I had to go back into the hotel and explain what was going on again and they rescanned the parking ticket so we could get out and not pay $50! Overall the hotel was great but the parking ramp was a mess.
Stayed 1 night in Nov 2023
Response from Teresa on Nov 30, 2023
Thank you for your feedback we love to hear that you enjoyed your stay here with us! I do apologize the frustration of the mess with the parking garage! I will make sure to address this to my team so it will help clarify our guests staying with us in the future. We hope to see you again on your next trip into the cities!

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Teresa on Dec 18, 2023
Thank you for your stay here with us! We hope you enjoyed your stay here at The Moxy.

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Teresa on Dec 18, 2023
thank you for your stay here with us at The Moxy.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room was clean and pleasant (exceptionally nice shower). No coffee coffee maker. Bathroon light turns on automaticall when you walk in..in the middle of the night it's very bright. I would recommend and plan to stay here again.
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 30, 2023
Thank you for your feedback we love to hear that you enjoyed your stay here with us! We hope to see you again on your next trip into the cities!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Teresa on Dec 18, 2023
Thank you for your stay here with us!

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Teresa on Nov 21, 2023
Thank you for your stay here with us!

10/10 Excellent

STEVEN TROY

Great.
Stayed 3 nights in Nov 2023
Response from Teresa on Nov 16, 2023
Thank you for your stay here with us at The Moxy. We hope to see you again.

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice overall just wish you had a mini fridge or microwave in the rooms. Great customer service!!
Stayed 1 night in Nov 2023
Response from Teresa on Nov 16, 2023
Hello Heidi than you for your stay here with us! We do have mini fridges upon request as well as we have a communal fridge in our main lobby for our guests.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. From The second we checked in at the bar, Mo the Asst GM was incredible. The lobby and bar are very fun, Jenga, Foosball, shuffleboard, etc. Eclectic furnishings and games. Fantastic time had by all. Bar staff was so fun, singing, dancing and engaging. Highly recommend this hotel for a fun stay.
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 21, 2023
We are so glad you had The Moxy experience here with us! We hope to see you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The room is very sparsely appointed with nowhere to place extra clothing. While there were hooks on the wall there was really not an adequate space to hang clothing.
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 16, 2023
Hello,Thank you for your stay here with us! Our rooms are built within a European style. Where the pegs on the walls are built to hang clothing. We also have extra hangers upon request if ever needed.

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a fine hotel. It was very close to the US Bank Stadium which was the purpose of our trip. The rooms are VERY small -- Personally I don't think my wife and I could do more than 2 nights in that size room. the lobby has no check in - it's just a bar. The bartenders were nice - staff is friendly.
Stayed 2 nights in Nov 2023
Response from Teresa on Nov 21, 2023
Thank you for your stay here with us. We are glad you gave us a try here at The Moxy,

6/10 Okay

Shawn

Traveled with family and small children
Expensive room that was very small and parking fees were not included.
Stayed 1 night in Nov 2023
Response from Teresa on Nov 16, 2023
Shawn,Thank you for your stay here with us we are sorry your stay wasn't up to your standard. Unfortunately, with the hotel being in the city parking is not included. But we hope to see you again!

10/10 Excellent

Hope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unique and close to venue.
Stayed 1 night in Nov 2023
Response from Teresa on Nov 16, 2023
Thank you for your stay here with us! Hope you enjoyed your stay!

8/10 Good

Kim

Stayed 1 night in Nov 2023
Response from Teresa on Dec 18, 2023
Thank you for your stay with us here at The Moxy.