JW Marriott Hotel Medan

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for JW Marriott Hotel Medan

Outdoor pool
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Banquet hall
Lobby lounge
The JW Marriott Hotel Medan offers a tranquil retreat for luxury and relaxation. Guests can unwind in the garden or book treatments at the Spa by JW Marriott Medan. Three restaurants serve international cuisine, and free WiFi keeps everyone connected throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 712 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Panoramic Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Private bathroom
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
LED TV
  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
LED TV
  • 2153 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
LED TV
  • 1346 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111

What's nearby

  • Grand City Hall - 9 min walk - 0.5 miles
  • Tjong A Fie's Mansion - 15 min walk - 0.8 miles
  • Sun Plaza - 2 min drive - 1.0 mile
  • Medan Mall - 2 min drive - 1.0 mile
  • University of North Sumatera - 6 min drive - 3.1 miles

Getting around

  • Medan Station - 11 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪Starbucks Reserve - ‬2 min walk
  • ‪4 Fingers Crispy Chicken - ‬3 min walk
  • ‪Marriott Café - ‬2 min walk
  • ‪Bistronomix - ‬2 min walk

About this property

JW Marriott Hotel Medan

Luxury eco-certified hotel near Sun Plaza
Located close to Grand City Hall and Tjong A Fie's Mansion, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body treatment, a body scrub, or a deep-tissue massage at Quan Spa by JW Marriott Medan, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and a banquet hall
  • ATM/banking services, a computer station, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 287 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 55-inch LED TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Covered valet parking on site (IDR 200,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jade Chinese Restaurant
  • Marriott Cafe
  • Marriott Gourmet
  • Prime Steak House

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 1 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 484000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Covered valet parking fee: IDR 200000 per day
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit

Property is also known as

JW Marriott Hotel Medan
JW Marriott Medan
JW Medan
Marriott Hotel Medan
Medan JW Marriott Hotel
JW Marriott Hotel Medan Hotel
JW Marriott Hotel Medan Medan
JW Marriott Hotel Medan Hotel Medan

Frequently asked questions

Does JW Marriott Hotel Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Hotel Medan?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on Oct 9, 2025 start from $71.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Medan?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Medan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Medan?

Check-out is at noon.

Does JW Marriott Hotel Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is JW Marriott Hotel Medan located?

Located in Kesawan, this luxury hotel is within 1 mi (2 km) of Grand City Hall, Tjong A Fie's Mansion, and Sun Plaza. Medan Mall and University of North Sumatera are also within 6 mi (10 km). Medan Station is 11 minutes by foot.

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