Shasta Wintu (216) | Individually decorated, individually furnished, free cribs/infant beds
Check availability

Reviews of Mccloud Mercantile Hotel

2.5 out of 5
Mccloud Mercantile Hotel
241 Main St, McCloud, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 72 reviews" "
Rating 8 - Good. 9 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Stayed 1 night in Mar 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Stayed 1 night in Feb 2024
Response from Sarah on Mar 12, 2024
Hi Robin, So glad you enjoyed your stay with us. Very sorry about the hair dryer we are going to be getting new ones, as people keep taking ours when we leave them in the rooms. With the weather, the tv's can be tricky. Hope you will visit us again!

10/10 Excellent

mavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chunna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique interior design and warm host.
Stayed 2 nights in Feb 2024

10/10 Excellent

mimi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!
Stayed 1 night in Jan 2024
Response from Sarah on Jan 16, 2024
Hi Cary,Thank you so much for those kind words. We appreciate you choosing to stay with us and look forward to future stays! You two were wonderful guests.Thank youSarah

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Gina

Stayed 2 nights in Sep 2023

8/10 Good

hans

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic stay the rooms are adorable…
Stayed 1 night in Aug 2023

8/10 Good

Abigail

Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2023

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and quiet get away with yummy restaurants within walking distance. Check in was easy after hours, would no doubt stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Mohana K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jul 2023

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this beautifully updated hotel (former Mercantile) dating from the late 1800s. We were arriving late and called to let the owner know this. We arrived to our key in an envelope easy for us to find. I loved the period updates, the bed was very comfortable with very nice sheets and comforter. I will return, well done!
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
So nice and comfortable! Great location. Light, bright, clean room.
Stayed 2 nights in Jul 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 203 which is the Arts and Craft room. It was huge and had a really large bathroom as well. As it is a historic building you can expect the charm that comes with squeaky floors and stairs. Our room was right off the common space and we did hear people early in the morning. If you are a light sleeper or want more privacy then you should choose a room further down the hall. The common space has a shared refrigerator, microwave, coffee pot, and ice machine. Coffee, teas, and creamer was available. There were dishes and cups as well as a dishwasher but it was out of order.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. The only negative was the lack of a hair dryer which is something most people don’t travel with.
Stayed 1 night in Sep 2022

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service
Lloved it all very clean and cute
Stayed 3 nights in Sep 2022

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Comfortable and spacious room. Quaint, quiet little town with beautiful views of Mt. Shasta
Stayed 2 nights in Feb 2022

2/10 Terrible

Shoji

Stayed 1 night in Jul 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Tanner on Jul 28, 2021
Thanks!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Tanner on Jul 28, 2021
Thanks for staying with us!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the pictures. We loved everything about our stay and the cabin was very clean and comfortable. Great shower and loved the private porch area. We stayed in cabin
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
McCloud and it's residents are wonderful people. The staff at the hotel were so friendly and helpful. They were a breath of fresh air. Loved the town and the room was perfect for us.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being immersed in a bit of California history in this logging town. The renovations to the old Mill Store to transform the space with elegant, unique rooms were superb! So much thought and love went into every decision for the interiors. Comfortable, quiet, charming. This is a great place to stay in a wonderful part of California to explore.
Stayed 1 night in Jun 2021
Response from Tanner on Jul 8, 2021
Thanks for the review and for staying with us! We hope to see you again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy, nice details. Comfy bed, great AC, immaculate room!
Stayed 1 night in Jul 2021
Response from -Tanner on Jul 6, 2021
Thank You!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
We loved the town and the hotel quaint and clean. It would have been nice to be informed that the restaurant was closed on Tuesday and Wednesday. From the photos, we were looking forward to eating and drinking at the restaurant. We found one restaurant in town that was open on a Wednesday.
Stayed 1 night in Jun 2021
Response from Tanner on Jul 2, 2021
We appreciate your stay. We apologize for the lack of dinner options while here. Unfortunately, being a small town and with limited staff, the local restaurants don't always have their doors open every night, especially during the middle of the week. We should have kept up to date on their schedules and let you know beforehand.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing the 1897 structure is quite a charm if you love antiques, very spacious and confirtable the amenities were very nice and products smell like peppermint. Only thing that could improve is to add blck oit light curtains the sun was very bright at 6am and the blinds dont reslly block it out. Second thing would be to ficx the squeaking beds lol theyre old and very noisy every turn you do. Matresd was very comfortable and overall a woundergul experience with breatj takinh views of Mr. Shasta
Stayed 1 night in Jun 2021
Response from Tanner on Jul 2, 2021
Thanks so much for your review :)

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cute room in cute town but pricey for what you get
It was a cute room in a cute town but was pricey for what you get. When they say check in is at 3pm they mean it! The free breakfast was a $10 voucher for each guest at 2 places to eat. We chose the Cafe next door the food was great. It would have been nice to have coffee in your room to make. Overall it was nice but hope to have a better price. $200 for a night is a bit much with no coffee pot or microwave.
Stayed 1 night in Jun 2021
Response from Tanner on Jul 2, 2021
We appreciate your stay! We apologize for the lack of dinner options in town. With an employee shortage in the area, local restaurants have found it difficult to keep their doors open every night, but we should have kept up to date on their schedules and let you know beforehand. Coffee and Microwave are in the common area

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, charming, and comfortable!
A charming place to stay in McCloud. Our room was beautifully decorated, with super comfortable beds, and was quiet at night.
Stayed 1 night in Jun 2021
Response from Tanner on Jul 2, 2021
Thanks So Much, Glad to hear you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on main street close to shopping
Stayed 1 night in May 2021
Response from Tanner on Jul 2, 2021
Thanks so much for your review :)

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2021
Response from Tanner on Jul 2, 2021
Thank You!

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No place better can be found anywhere. The room , bed, bath, staff, location all as good as can be.
Stayed 1 night in Mar 2021

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
34th anniversary of our first date
Awesome room! Comfortable Bed, Clawfoot Bathtub, Dual-Shower, Breakfast Vouchers were all awesome! One exception was the all night rumble of what was probably a fan outside of our room!
Stayed 1 night in Mar 2021

10/10 Excellent

VINCENT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

MITCHELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very unique historic hotel. The mercantile room was huge, very clean and cozy. We felt transported into a different era. The fire place by the common area it’s a plus.
Stayed 1 night in Jan 2021

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Julie, Chico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best in Mccloud. It is a hind gem
Stayed 1 night in Sep 2020

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare GEM of a hotel near Mt Shasta
This hotel is AMAZING! So charming, so comfortable, so luxurious (without being pretentious). So beautiful. The staff was so friendly. We love this place!!!
Stayed 1 night in Sep 2020