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Shirafune Grand Hotel

3.5 star property
Comfortable hotel in Matsumoto with free parking

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Shirafune Grand Hotel

Hot springs
Pool
Exterior
Basic Twin Room | In-room safe, free WiFi
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar

Explore the area

Map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515
  • Popular LocationNorikura Plateau8 min drive
  • Popular LocationMt. Norikura Snow Resort16 min drive
  • Popular LocationHirayu Waterfall16 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)62 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
noriaki
Mar 9, 2024
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Room options

View all photos for Japanese-Style Room

Japanese-Style Room | In-room safe, free WiFi

Japanese-Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, free WiFi

Basic Twin Room

10/10 Exceptional

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Awanoyu
Parking included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (30)
The price is $365
$407 total
includes taxes & fees
Jun 24 - Jun 25
Awanoyu

About the neighborhood

Matsumoto

Shirafune Grand Hotel is located in Matsumoto. While the natural beauty of Norikura Plateau and Hirayu Waterfall can be enjoyed by anyone, those looking for an activity can check out Shinhotaka Ropeway.
Visit our Matsumoto travel guideOpens in a new window

What's nearby

  • Norikura Plateau - 8 min drive
  • Taisho Pond - 13 min drive
  • Mt. Norikura Snow Resort - 16 min drive
  • Hirayu Waterfall - 16 min drive
  • Kappa Bridge - 17 min drive

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪三本滝レストハウス - ‬21 min drive
  • ‪レストランやまぼうし - ‬17 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirafune Grand Hotel

Property highlights
Take advantage of an indoor mineral hot spring (onsen), a garden, and laundry facilities at Shirafune Grand Hotel. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Hot springs on site, a front-desk safe, and luggage storage
  • Karaoke
Room features
All 50 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

Is Shirafune Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shirafune Grand Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on Jun 17, 2024 start from $241.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shirafune Grand Hotel?

Self parking is free at this property.

What time is check-in at Shirafune Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Shirafune Grand Hotel?

Check-out is at 10 AM.

Where is Shirafune Grand Hotel located?

Situated in Matsumoto, this hotel is 2 mi (3.3 km) from Norikura Plateau and within 6 mi (10 km) of Chubu-Sangaku National Park and Mt. Norikura Snow Resort. Ichinose Meadow and Yoshigoro Falls are also within 9 mi (15 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022

8/10 Good

noriaki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
Stayed 1 night in Mar 2024

10/10 Excellent

としひろ

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
美味的一泊兩食， 舒服既溫泉
Stayed 1 night in May 2023

8/10 Good

HARUKO

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

Stayed 1 night in Feb 2023

8/10 Good

Keiko

Liked: Staff & service, amenities
温泉が素晴らしい。

10/10 Excellent

KATSUYUKI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
Stayed 1 night in Sep 2022

8/10 Good

YAEKO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
Stayed 1 night in Sep 2022

6/10 Okay

たかし

Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホッコリ癒され宿
白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
Stayed 1 night in Aug 2022

6/10 Okay

masayuki

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
Stayed 1 night in Apr 2022

10/10 Excellent

KIYOMI

Stayed 1 night in Apr 2022

10/10 Excellent

YOSHIAKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また行きたい。
親切な対応で気持ちよかったです。
Stayed 1 night in Mar 2022

10/10 Excellent

KAZUHIRO

Stayed 1 night in Mar 2022

10/10 Excellent

Naoki

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族４人で宿泊させていただきました。 館内及び部屋は非常に清潔で、従業員の方々対応も丁寧で、心地よく過ごさせて頂きました。 温泉は内湯、露天風呂とも大きくはありませんが、とても気持ちよく快適でした。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泉質は言うまでもなく、良かったです。中学生の子供がサウナ好きなので、サウナがありよかったです。 お部屋も清潔で、入った瞬間に抹茶のような、畳の井草のようないい匂いがし非常に満足です。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ最強です。 温泉もよし。
Stayed 1 night in Nov 2018

10/10 Excellent

Yu-Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泉質一流，但飯店服務還好
位於深山裡的溫泉飯店，晚上開車去有點暗，但抵達發現是個小聚落，當地非常靜幽，是個遠離喧囂的好地方。飯店乾淨，我們好像有被升級到超大的房間，浴室還有烤箱。公共溫泉泉質很棒，難得的體驗。但吃完飯發現飯店忘了鋪床，浴缸的熱水也不熱，詢問後說要20-30分鐘才會熱，但水龍頭的熱水一下就熱了，公共的自助洗衣機很糟糕，脫水壞掉，排出來的水也很髒，所以只能當場用手擰乾再放烘衣機，總共花了近千元日幣衣服還是沒有乾，退房時有反應，但也只好帶著濕衣物去下一間飯店繼續烘乾
Stayed 1 night in Nov 2018