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Quality Inn West Springfield

2.5 star property
Travelers start their day with a complimentary breakfast buffet before heading out for a round of golf or an exhilarating zipline adventure just steps away

Choose dates to view prices

Quality Inn West Springfield, near Olympia Ice Center, offers a free breakfast buffet and Asian dining at Tokyo Asian Cuisine Resta. Enjoy golf, ziplining, or relax by the seasonal outdoor pool. The property features in-room WiFi, on-site shopping, and attentive staff service.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $102
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Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jun 7, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center and within 3 mi (5 km) of Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

4.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 330 out of 1023 reviews
Rating 8 - Good. 228 out of 1023 reviews
Rating 6 - Okay. 200 out of 1023 reviews
Rating 4 - Poor. 131 out of 1023 reviews
Rating 2 - Terrible. 134 out of 1023 reviews

Reviews

Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and good for the location.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

neal j

Liked: Cleanliness, staff & service, amenities
Great room!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neysa

Liked: Cleanliness, amenities
The room was. Clean
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, excellent breakfast, nice pool.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient nice cozy hotel with breakfast included and spacious rooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karen

Staff at front desk was wonderful and helpful. Room had a glass and plastic cup on the floor by bed.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Roberta

Breakfast had nice variety. Staff was attentive to requests.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Comfortable, clean room. Always interesting people travelling through.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, spotless room, great ameneties good location. one downside is my tv was stuck in a mode where a banner covered up a fifth of the screen every 30 seconds making watching things difficult.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Good! Comfy and easy to find
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms Very friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean beds, great AC in room, good breakfast, pool was perfect.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tami

Room was clean and smelled fine.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. It was clean and staff were helpful.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities, room comfort

Good Value Stay Even on a Holiday Weekend

Nice stay, spacious room, reasonable continental breakfast selection even on July 4th weekend.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities
When I took a shower, the shower-head was broken, so water sprayed out of the side and into the rest of the bathroom. My boyfriend had to put one of the towels over the side to prevent it from flooding the bathroom. Other than that, the staff were very nice, and the room was very clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness
Staff very nice and professional
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Fran

Liked: Room comfort
Disliked: Property conditions & facilities
Staff seemed pleasant and accommodating. Bed was comfortable., but the hallways and elevators smelled of pot most of the time and it just had a creepy feel once we passed out of the lobby.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility next to the interstate. Reasonable rates, solid amenities. Easy accessibility to downtown Springfield.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room clean stuff friendly for office friendly
Stayed 2 nights in Oct 2025