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Reviews of Ksar Char-Bagh

5 out of 5
Ksar Char-Bagh
Jnane Abiad, La Palmeraie B.P. 12478, Marrakech

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Uric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service and lavish amenities made this hotel a once in a life time experience
Stayed 3 nights in Jun 2023

10/10 Excellent

Yetkin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike any other 5-star luxury resort we've stayed at over the years, Ksar Char-Bagh doesn't have the copy-paste guest room design and holiday experience of the larger hotel brands. What you find here are extremely authentic, modern Moroccan style guest rooms, with high ceilings, hand carved wood accents, and marble bathroom surfaces; an amazing 30m long swimming pool lined with palm trees; and great, locally sourced, fresh food (that can get a bit repetitive after 3 days, but ask nicely, and they will quietly prepare dishes from the lunch menu for dinner). It is slightly further away from the city, but that is the whole point - away from traffic and the hustle and bustle, all you can hear while lounging near the pool are the local birds chirping, the occasional goat in the field nearby, and the daily prayers. Only point of improvement was the spotty wifi near the pool and restaurant - Access points keep dropping you off, and it was painful to stay online (4G - 5G reception was also not great). Overall, amazing experience. Shout out to Kevin and the whole team who looked after us. We will surely be back!
Stayed 4 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Magnificent property with first class service on the outskirts of Marrakech. Highly recommended.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this place
staff went above and beyond to make our honeymoon the best it can be
Stayed 2 nights in Nov 2019
Response from Anas on Nov 19, 2019
Dear Mousa Thank you for sharing your experience in our palace with other travelers. we are pleased to know that your recent stay with us was pleasant I hope also your trip to Essaouira was pleasent You will always be welcome in our palace kind regards Anas

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored the fact that this was a genuine Moorish fort, Alhambra-style carvings and set in the old Palmeria area with wonderful authentic furniture and fittings. Yet, for the modern traveller had fabulous bathrooms and pool and lounges and gardens. A compete treat and for anyone visiting Marrakesh this place is a must. The staff were utterly charming, with great panache, made sure that all our needs were more than met. Superb! The concierge in particular was a delight with his knowledge and humour. Food was fab! Moorish, french and modern...all there and all equally divine. I highly recommend this Ksar Char-Bagh to anyone.
Stayed 7 nights in Sep 2019
Response from Anas ELFATAOUI on Sep 21, 2019
Dear Valuable guest, We thank you for sharing your experience in our palace with other travellers. We hope your flight back was pleasant and you arrived home safe and sound! With good memories of Ksar Char-Bagh! On a personal touch I want to thank you for choosing the Ksar Char-Bagh for your stay in Marrakech. We have already started the countdown to your return back to your home away from home and look forward to receive you very soon . . You will always be welcome in our palace On behalf of all Ksar Char-Bagh team Anas ELFATAOUI

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. I felt like I was spending the weekend at a very wealthy friend's house. The staff was eager to satisfy all of our needs. The food is delicious and they pick the fruits and vegetables for each meal fresh from their garden. To top it off, they washed our car before we left!
Stayed 1 night in Feb 2019
Response from Anas on Mar 11, 2019
Dear Valuable guest, we are completely touched by your comments, we really appreciate the time you took to post this comments Many thanks behalf of the entire team. you will be always welcome in our property Anas

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings. Excellent staff. Lovely food A most relaxing break on the outskirts of Marrakech.
Stayed 5 nights in Jan 2019
Response from Anas on Jan 23, 2019
Dear Guest, we thank you for sharing your experience in the Ksar, We hope that your stay with us was pleasant and comfortable you will be always welcome Anas ELFATAOUI

10/10 Excellent

Helen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like one's own well-staffed palace
We went for a few quiet, peaceful days in beautiful surroundings and the Hotel proved an excellent choice. The food was delicious, fresh, beautifully cooked and presented. While there my elderly husband, unfortunately, had a fall. The owner of the Hotel and his staff could not have been more helpful and caring. We have stayed in many hotels but have never before experienced such excellent service. It was like being in one's own well-staffed palace.

10/10 Excellent

Marei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser zweitägiger Aufenthalt war ein absoluter Traum. Selten findet man ein solch zauberhaftes Fleckchen Erde. Mit viel Geschmack wurde alles eingerichtet. Wir genossen sehr die Ruhe außerhalb der Stadt, den wunderbaren Pool und den Taxi Service in die Stadt. Das Personal war überaus zuvorkommend und erfüllte uns jeden Wunsch. Wer einige Tage fernab vom Trubel in Marrakesch in Luxus und Ruhr schwelgen möchte, ist hier richtig.
Stayed 2 nights in Feb 2023
Response from Ksar Char-Bagh on Feb 12, 2023
Good day Mrs.We are very happy that you had an unforgettable stay with us. Your feedback makes us blush with your good energy and happiness. We assure you that we will pass on your opinions to our staff, it will make them very happy to hear that you have appreciated our service. We do everything necessary to ensure that our dear customers have a good time with us and we will continue to do so thanks to you our dear customers. We are very sad that you left us and we can't wait to see you back with us, Until then, we wish you a nice return home and a good return to us.Cordially,Ksar Char-Bagh,

10/10 Excellent

Andy, Zürich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grossartige Unterkunft. Top Personal und Service. Dienstleistungen und Verpflegung ist nicht günstig. Keine Steckdose in Badezimmer. Sonst genial.
Stayed 4 nights in Dec 2019
Response from Anas on Dec 14, 2019
Dear Andy Thank you for your comments, it means a lot for us. we hope to see you very shortly, you will always be welcome in our Palace. Kind regards Anas

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Anas on Nov 4, 2019
Dear Bianca The Whole Ksar Char-Bagh team join me to thank you for your very kind and outstanding comments. We hope you will be back very soon and can assure you that we will always do our very best to live up to your expectations. Very sincerely yours, Anas Resident Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の景色！！
親切で気さくなスタッフと、イスラム建築の美しいもとお城というホテルでゆっくり休息をとることができました。お部屋はゆったりとした広さで、お部屋のテラスからは原野とアトラス山脈が伺えました！ レストランは1つ。朝食はモロッカンスタイルも選択できます。お部屋のテラスでモロッカン朝食をいただくのがおススメです！ スパではハマムやアルガンオイルを使ったトリートメントなどモロッコならではの体験もできて満足。 市街とから車で30分ほどの立地で、ホテル周辺は原野と民家がちらほら、最初は不安でしたが、結果、自然を楽しむ絶好のロケーションでした。
Stayed 3 nights in Dec 2018
Response from Anas on Jan 10, 2019
Dear Guest, we thank you for sharing your experience in the Ksar, We hope that your stay with us was pleasant and comfortable you will be always welcome Anas ELFATAOUI