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citizenM Chicago Downtown

4.0 star property
Hotel with a restaurant, steps from Michigan Avenue

Choose dates to view prices

CitizenM Chicago Downtown offers modern comfort near Michigan Avenue. Guests can fuel up at CanteenM before hitting the gym or walking to Millennium Park. Enjoy free in-room WiFi, 24/7 business facilities, and helpful staff always ready to assist.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Total with taxes and fees
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About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • State Street - 3 min walk - 0.2 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Chicago Theatre - 5 min walk - 0.3 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk
  • ‪Bar Pendry - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar, and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a front-desk safe, and coffee/tea in the lobby
  • A water dispenser, coworking spaces, and smoke-free premises
  • Guest reviews give top marks for the overall value, central location, and helpful staff
Room features
All 280 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Similar properties

Reception
Eurostars Magnificent Mile
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 3,108 reviews
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The price is $132
Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Dec 8, 2025 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

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Reviews

citizenM Chicago Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 3057 out of 4051 reviews
Rating 8 - Good. 633 out of 4051 reviews
Rating 6 - Okay. 192 out of 4051 reviews
Rating 4 - Poor. 78 out of 4051 reviews
Rating 2 - Terrible. 91 out of 4051 reviews

Reviews

10/10 Excellent

Gokce

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast, amazing location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great location, fun and friendly staff, cozy room
Stayed 2 nights in Nov 2025

8/10 Good

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, good location close to everything, friendly and helpful staff.
Stayed 2 nights in Oct 2025

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 3 nights in Nov 2025

10/10 Excellent

LaTesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! Different, convenient and right in the middle of everything! Would definitely stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the room was comfortable and the breakfast was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel 10/10
Stayed 4 nights in Nov 2025

10/10 Excellent

Shakeina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, everything was in walking distance. Definitely worth the stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel and location.
Stayed 3 nights in Sep 2025

8/10 Good

Theronisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & great bar
Stayed 3 nights in Nov 2025

10/10 Excellent

Ceri

Great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, fun vibe.
Stayed 6 nights in Oct 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a quick trip!
Stayed 2 nights in Sep 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was phenomenal, staff were very chill, and overall it was an excellent experience. I would highly recommend anyone to stay here as I really enjoyed my stay here!
Stayed 1 night in Sep 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Very cool hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a pleasure when I stay at any citizien m hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Yes 10/10 definitely will be back soon
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, chic
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

The room was very clean and the breakfast was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I love love it here it’s definitely a vibe it’s in a great area as well most definitely recommend
Stayed 2 nights in Oct 2025