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Reviews of Beverly Hills Marriott

4 out of 5
Beverly Hills Marriott
1150 S Beverly Dr, Los Angeles, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 506 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

DALIANA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in personnel have an attitude. They double charge the deposit. My room lock ran out of battery. Stay stranded in the hallway for maintenance. The maintenance guy was very polite, really appreciate him.
Stayed 2 nights in May 2024

2/10 Terrible

arasto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor experience. The online photos were misleading. Room was small and had poor lighting The bathroom’s door was really stiff, and it actually hurt my hand when I tried to open it. There was water pooling around toilet.
Stayed 1 night in May 2024

10/10 Excellent

Makenna

Stayed 3 nights in Apr 2024

10/10 Excellent

Jenair

Stayed 3 nights in Apr 2024

2/10 Terrible

Steve

Business traveler
Can’t rate the hotel itself. The hotel was overbooked so they put me up at a dump across the street. Unacceptable!
Stayed 1 night in May 2024

10/10 Excellent

Paulette, MEDFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and very helpful staff. However, it needs an update
Stayed 6 nights in Mar 2024

10/10 Excellent

corazon, hermosa beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient!
Stayed 1 night in Apr 2024

8/10 Good

Laura Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Linda

Liked: Cleanliness
I preserved a king size bed and was not told at the front desk that I was getting two doubles and got to the room and there were two double beds. They told me I would have to wait 20 to 30 minutes beyond the already 3 o’clock check in time in order to try to get a king size bed so I opted not to do that. They did compensate me with M club upgrade and a late check out which I appreciate. Strangely, in the bathroom, there’s no place to hang towels Overall, not a bad stay, but expected a little bit more from Marriott.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiancai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Thank you 🙏
Stayed 2 nights in Feb 2024

2/10 Terrible

Dharsini

Disliked: Staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Todd, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. From top to bottom. Very rare thing these days. This seemed to be infectious to those staying there as well as everyone we encountered was polite and pleasant, and enjoying their stay. Well done.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room very comfortable and clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Meeshell, Santa Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable beds
Stayed 1 night in Mar 2024

8/10 Good

Parker

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed three nights at the Beverly Hills Marriott and overall it was a great stay! Staff were friendly and quick with requests! Did notice that the rooms became very dusty and it seems like there wasn’t dusting done before hand, but this could also have something to do with the air ways in the hotel? Also they charge $150 as a “deposit” from which they pull from for future charges but was not explained at the time of payment what the charge was for.
Stayed 3 nights in Mar 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Van Nuys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable place with a very nice staff. Parking is easy, the location is great!
Stayed 1 night in Mar 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Teologis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located
Stayed 1 night in Feb 2024

10/10 Excellent

Jaime

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice rooms, comfortable beds, would definitely return
Stayed 2 nights in Mar 2024

10/10 Excellent

Cassandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Liang

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking, a little bit expensive
Stayed 14 nights in Feb 2024

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller from Australia. I felt very welcomed and Alexis at the front desk was a pleasure to deal with. Customer service was 5 star rated. Super comfy beds as well.
Stayed 1 night in Feb 2024

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice receptionists, nice rooms and great place
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Hernan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal. Propiedad en muy buenas condiciones.
Stayed 2 nights in Feb 2024
Response from saif on Feb 27, 2024
Thank you so much for your review, we are extremely happy to hear that you enjoyed your stay with us!

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in Feb 2024

10/10 Excellent

Anneliese

Stayed 2 nights in Feb 2024

10/10 Excellent

Kehi

Stayed 3 nights in Feb 2024
Response from saif on Feb 27, 2024
Thank you so much for your 10 out of 10 review, we are extremely happy to hear that you enjoyed your stay with us!

6/10 Okay

Zachary, Beverly Hills

Liked: Staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Tibebu

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff from check in to valet service. The rooms are very nice and the beds are the best!!
Stayed 1 night in Feb 2024

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
I would come back to stay here!!! I loved everything
Stayed 1 night in Feb 2024

10/10 Excellent

Elissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Sandy

Stayed 1 night in Feb 2024

10/10 Excellent

Lorena

Stayed 1 night in Feb 2024

8/10 Good

Marilyn

Liked: Amenities
The location and staff are amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

4/10 Poor

April

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Meh
There were several hairs in the bathtub. Website said onsite parking available but it’s $77 a night and the ONLY option. Food options not great.
Stayed 1 night in Feb 2024

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location and attentive staff.
Stayed 1 night in Jan 2024

10/10 Excellent

naomi

Stayed 2 nights in Jan 2024

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property needs upgrades. Staff was friendly but seemed new in their jobs. Food and beverage very limited.
Stayed 1 night in Jan 2024