Chère Carla,Merci infiniment pour votre magnifique avis et votre note de 10/10 ! Nous sommes ravis d'apprendre que vous avez passé un séjour agréable chez nous et que nos services ont été à la hauteur de vos attentes.Votre satisfaction est notre priorité et vos commentaires nous motivent à continuer d'offrir le meilleur à nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt pour une autre expérience tout aussi réussie.Bien cordialement,

Dear Stephen, We sincerely apologize for the inconvenience you experienced during your stay regarding the air conditioning issue. It is certainly not the level of service we aim to provide, and we understand how frustrating it must have been to have a room temperature exceeding your comfort. Please rest assured that we take your feedback seriously, and we will address this matter with our maintenance team immediately to ensure that such issues are promptly resolved.We deeply regret that despite your efforts to reach out to our staff, the problem was not adequately addressed. This falls short of the standard of service we strive to deliver, and we apologize for any frustration or inconvenience this may have caused you.We value your feedback and the opportunity to improve, and we hope you will give us another chance to provide you with the exceptional experience you deserve on your next visit. Please feel free to contact us directly if there is anything further we can assist you with.Thank you for bringing this matter to our attention.Kinds regards,

Dear Stacey, Thanks you for choosing our hotel. We are absolutely delighted to hear that you had a fantastic stay at Okko Hotels! Your high ratings and positive feedback are a true reward for our entire team. We continuously strive to provide exceptional service and create memorable experiences for our guests, and it's wonderful to know that we achieved that with you. We hope to have the pleasure of welcoming you back on your next visit. Thank you very much for your support and your kind comment!Kinds regards

Dear,Thank you for your comment and the good note.We are happy to see your stay was great.Have a nice day.

Bonjour Danielle,Nous vous remercions pour cette chaleureuse note. Toute l'équipe OKKO HOTELS espère pouvoir vous accueillir de nouveau pour un prochain séjour au sein de notre hôtel.Cordialement,L'équipe OKKO HOTELS Lille Centre.

Dear Serge,Thank you very much for choosing our hotel and for your positive feedback. See you soon!Best regards,

Dear Mrs. AZEVEDO,Thank you very much for your wonderful feedback! We're delighted to hear that your stay with us was perfect in every aspect. Providing a welcoming, comfortable, efficient, and friendly experience for our guests is always our goal, and we're thrilled that you found everything well designed, attractive, and clean. Your kind words mean a lot to us, and we would be honored to welcome you back to OKKO in the future. Thank you again for choosing us!Best regards,LouiseThe front desk

Cher Monsieur,Nous tenons à vous remercier pour l'excellente note donnée suite à votre séjour au sein de notre établissement OKKO et sommes heureux que ce dernier ait été à la hauteur de vos attentes. Nous espérons vous revoir de nouveau très bientôt chez OKKO afin de renouveler cette agréable expérience !Cordialement,

Dear Madam.Thank you for your commentary, we are happy to see your stay was great for you.Have a nice day end.

Bonsoir Monsieur, Nous vous remercions pour cette belle note et vous souhaitons une excellente soirée.A bientôt chez OKKO.

Dears.Thank you so much for your commentary.We hope to see you again in our hotel.

Cher Thomas.Nous vous remercions pour cette très jolie note et espérons vous revoir très bientôt dans notre hôtel.belle soirée à vous

Bonjour, Nous vous remercions pour cette bonne note.Bien cordialement, La réception - Axel

Dear David,Thank you for this positive feedback. We hope to welcome you again in the future.Best regards, The reception - Axel

Good afternoon Sir.We thank you for your reply and we hope to see you again in our hotel for your next stay in Lille.Have a nice day.

Dear Roger,Thanks for this very positive feedback. It is a pleasure to read that you found the hotel modern and clean.We would be delighted to welcome you again.Best regards,The front desk - Elise

Dear guest, We thank you for this very nice comment, it's a real pleasure to read that you found our hotel really comfortable and clean. We would be delighted to welcome you again.Best regards,The front desk - Elise

Dear guest,We thank you for this very nice comment, it's a pleasure to read that you really enjoyed the courtesy of our staff and that your late check-out went fine.It would be a pleasure to welcome you again.Best regards,The front desk - Elise

Dear Mrs. Elizabeth,Thank you for choosing OKKO HOTELS for your stay. We would also like to thank you for your feedbacks and for your note. We hope to see you soon.Best regards,OKKO HOTELS

Cher hôte,Un grand merci pour cette excellente note, c'est avec plaisir que nous vous accueillerons à nouveau.Bien cordialement,La réception - Elise

Dear Andrew,We thank you for this good grade and for the nice review.We are glad to read that you really enjoyed the comfort of your room as well as the professionnalism of our staff.It would be a pleasure to welcome you again.Best regards,The front desk - Elise

Cher client,Nous vous remercions pour cette excellente note et espérons vous revoir très prochainement.Bien cordialement,La réception - Elise

Good afternoon Sir.Thank you for your feedback.Have a nice day.See you next time in Okko Hotel Lille Centre

Bonjour,Nous vous remercions pour cette excellente et espérons vous revoir très prochainement lors de votre prochain passage sur Lille.Bien cordialement,La réception - Elise

Cher.e hôte,Nous vous remercions pour cette très bonne note et serions ravis de vous accueillir à nouveau.Bien cordialement,La réception - Elise

Dear host,We sincerely apologize about the bad experience you had with the cleanliness of your room. We were doing the maintenance of the air-conditioning when you came so the dust was pobably coming from it. Unfortunately, the hotel was already full during your stay, that's why we couldn't even give you another room.We wish that if you decide to book another stay with us, this one will better. Best regards,The front desk

Dear Sir,Thank you for your review. We hope to see you soon !Warms regards,

Bonjour,Nous vous remercionns d'avoir séjourné chez nous et pour ce retour positif de votre part.Au plaisir de vous accueillir à nouveau !La réception - Elise

Bonjour Madame.Nous vous remercions pour cette excellente note et sommes ravis que votre séjour ce soit bien passé.Nous espèrons vous revoir sur L'établissement lors de votre prochain séjour sur Lille.Passez une excellente journée.

Hi Madam,We thank you for your comment and be happy to see you made a good stay in our establishment.We hope to see you for a next trip in Lille.Have a good day.Jean-Philippe

Hi Madam,We thank you for your comment and be happy to see you made a good stay in our establishment.We hope to see you for a next trip in Lille.Have a good day.Jean-Philippe

Merci beaucoup, Simon, pour votre note de 10 sur 10 ! Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous espérons vous revoir bientôt pour une nouvelle expérience agréable à l'OKKO Hotels Lille Centre. Cordialement,

Thank you very much for your perfect score of 10 out of 10! We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon for another pleasant experience at OKKO Hotels Lille Centre. Best regards,

Dear Rachel, Thank you very much for such a kind comment. We all hope to welcome you back for your further stay in Lille. Best regards, Gauthier for Okko Hotels Lille Centre

Thank you for your kind comment. We are very pleased that you enjoyed our club facilities. We all hope to see you again on your next visit to Lille.Best regards,Gauthier for Okko Hotels Lille Centre

Thank you very much. We all hope to welcome you for your further stay in Lille. Best regards, Gauthier for Okko Hotels Lille Centre

Thank for your kind comment. Your feedback is important for us to improve our guest satisfaction. We all hope to welcome you back for your next trip in Lille. Best regards, Gauthier for OKKO Hotels Lille Centre

Thank you very much for your great review about your stay at OKKO HOTELS Lille Centre. We will bemore than happy to welcome you again for your next stay in Lille in September.

Thank you for taking the time to write a review of your stay at our hotel. We are delighted to hear that you and your friend had a great experience overall, and that you found our staff to be kind and helpful. We are also pleased to hear that you found our hotel to be beautiful and well-maintained.However, we apologize for any cleanliness issues you may have encountered in your room. We take all feedback seriously and will work with our housekeeping team to ensure that the rooms are thoroughly cleaned and maintained to our high standards.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.

Merci d’avoir partagé votre expérience chez OKKO HOTELS avec nous. Nous sommes heureux de savoir que vous avez passé un agréable séjour chez nous. La promesse OKKO d’un séjour étoilé sans aucun nuage est tenue !Nous travaillons au quotidien pour vous satisfaire et votre retour positif est notre plus belle récompense : Encore un grand merci ! Toutes vos remarques sont analysées avec pour seul objectif vous satisfaire davantage.Nous serons heureux de partager des nouveaux moments avec vous chez OKKO HOTELS.Bien à vous.

Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you had a very pleasant stay and found our staff to be great.We are sorry to hear that you would have liked tea making facilities in your room in addition to the coffee maker. We appreciate your suggestion and will take it into consideration for future improvements.Regarding the complimentary tapas, we apologize if it didn't meet your expectations. We constantly strive to improve the quality of our complimentary offerings, and we will take your feedback into consideration for future adjustments.Once again, thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

Thank you very much for taking the time to share your experience in OKKO HOTELS Lille Center. We'rereally glad to hear you enjoyed your stay and truly hope that we will have the pleasure to welcomeyou soon again!

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel's great location, clean facilities, and helpful staff. We strive to provide our guests with the best possible experience and we are pleased that we were able to meet your expectations.Thank you for choosing our hotel for your stay, and we hope to have the pleasure of welcoming you back in the future.