Is Regency Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regency Hotel?

Self parking is free at this property.

What time is check-in at Regency Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Regency Hotel located?

Situated in Leicester, this hotel is within 1 mi (2 km) of Victoria Park, Leicester Racecourse, and University of Leicester. De Montford Hall and New Walk Museum are also within 2 mi (3 km). Leicester Station is 28 minutes by foot.

Regency Hotel Reviews, Deals & Photos 2025

About the neighborhood

Leicester is home to Regency Hotel. The area's natural beauty can be seen at Victoria Park, while De Montford Hall and New Walk Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Leicester Racecourse.

Visit our Leicester travel guide

8/10 Good

Mark

May 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean property. Would stay again.

Stayed 2 nights in May 2023

2/10 Terrible

Morgan

Jun 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regency Hotel

From check in to check out,the service was terrible, arrived at the Hotel at 3 pm,there was no body at reception,after 25 minutes and a few phone calls the receptionist finally turned up,by then the queue for check in had doubled.When we finally checked in,turns out some of the bedding had been left in the passage way on the way to my room.The mattress on the bed was sunken in,had a very uncomfortable nights sleep.I would not recommend this hotel to anyone.

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Mar 25, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

It's okay

Service was great, the room not so much. Radiator didn't work so slept in coldness gathering warmth underneath the blanket. Just to note, bring your own iron, hair dryer etc it's just a nice simple hotel (loved the teddy tho)

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Dec 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historical, Friedly Service, Clean

Nice place with an interesting history. Friendly staff, excellent service and immaculately clean. Pricing was fair considering I booked it for the very same night I was making the booking

Stayed 1 night in Oct 2023

10/10 Excellent

Samaila

Jan 23, 2024

Liked: Cleanliness, property conditions & facilities

Amazing place, the attendant was super nice to me. Showed me directions to get to my place.

Stayed 1 night in Jan 2024

6/10 Okay

David

May 29, 2024

Disliked: Staff & service

Twas OK; nothing special

Stayed 1 night in May 2024

2/10 Terrible

Katie

Jun 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very dirty

Stayed 1 night in Jun 2024

2/10 Terrible

Katie

Jun 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very dirty

Stayed 1 night in Jun 2024

2/10 Terrible

David

Jul 19, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

It was in a very poor condition , wrecked cars in the car park, the room was in a very poor condition,

Stayed 1 night in Jul 2024

4/10 Poor

Usama

Oct 12, 2024

Disliked: Cleanliness, staff & service

There was no soup and shampoo available in the toilet.

Stayed 2 nights in Oct 2024

4/10 Poor

Hakim

Apr 28, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty.

Stayed 1 night in Apr 2024

2/10 Terrible

malcolm

Sep 26, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Did not stay, car park in darkness. 1 car in car park with smashed windows and flat tyres. Did not want to leave vehicle in car park. Reception tatty and nobody about.

Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Apr 25, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!!!!

It was dirty and shabby, avoid this hotel

Stayed 4 nights in Apr 2023

2/10 Terrible

derrick

May 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump

Terrible No customer service Unclean, smells room poor no toilet paper If I hadn’t paid upfront I would have walked

Stayed 1 night in Apr 2024

2/10 Terrible

Wayne

Feb 16, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The hotel was the dirtiest place I have ever stayed- three rooms I was shown - I stayed in the third one as I had no choice, I had pre paid. I don’t think that the guy behind reception had washed in weeks - that alone should tell you enough!

Stayed 1 night in Feb 2024

6/10 Okay

Christine.

Aug 29, 2022

Disliked: Property conditions & facilities

Restaurant was closed and had been for 6 months due to renovations. Had hugh builder sized mugs and no spoon to make drinks. Entrance to hotel not clearly visible and easily missed

Stayed 2 nights in Aug 2022

2/10 Terrible

David

Sep 2, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was run down no outdoor lighting and looked like a scene from the bates motel and I turned right around and left. Nobody at reception with just a telephone number left to contact them overall would never look at booking there again and my request for a refund was denied by the owners. I wouldn’t let a stray dog stay there never mind a human being

Stayed 1 night in Aug 2024

2/10 Terrible

Bernard

Oct 11, 2024

Disliked: Room comfort

Shocking

Electrical socket broken and exposed. No spoon for tea making in fact no tea just coffee. UHT milk out of date. Room smells of effluent.

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

May 25, 2025

Disliked: Property conditions & facilities, room comfort

Oh dear...

When we arrived, we waited around 10 minutes (despite ringing the bell 3 times) to be checked in. Once in our room, my partner went to the toilet and the toilet was spraying out water, alot of water on the floor. Called down to Reception to have the comments "It hasnt done this before" and "was it like this before you came?"! Told we had to wait for Maintainance. We waited a while, but we were on a tight schedule and needed to get ready for a wedding. Then was told Maintainence were an hour away! Eventually, with some pushing, we were moved to another room. Hotel overall is awfull, paint peeling, shoddy paint work (just massive patches left different colours), ripped curtains, stained carpets, broken toilets, shower zip tied together, loose wires, broken furniture. The whole hotel looks like its being held together with sellotape. No amount of paint or aut fresheners will mask the fact the place needs to be demolished. I'll give credit where credit is due though - the bed was comfy.

Stayed 1 night in May 2025

2/10 Terrible

alison

May 14, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No facilities, untidy. Bathroom taps not working. Beds old and uncomfortable. AWFUL!!

Stayed 1 night in May 2024

2/10 Terrible

Duncan

Sep 18, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not let my worst enemy STAY HERE

Absolute terrible. Smashed up cars in car park. Broken plug sockets in the walls. Stunk terrible. Red hot with windows open. Dirty as hell everywhere due to construction work. I left due to all this and was refused a refund!! This place should be shut down and reported to environmental health

Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Jun 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel room was dirty with marks all over the miror, in the bathtub and toiket was dirty. The television did not wirk. There is no dining facilities at all. The coffee and tea in the room was zero. The receptionist was non existence and felt like ww were in a hostel.

Stayed 1 night in Jun 2024

4/10 Poor

David

Sep 27, 2023

Disliked: Staff & service

Not too great

Very dissapointed, photos looked great. Room was not the best, very old. Bathroom needs updating, missing tiles, poles, mould.

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Jul 8, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Terrible, the room was dirty, unable to use the bathroom due to mold. No curtains at the window. Old misshapen beds. No one to speak to resolve anything. No kettle or facilities in room as described. Appalling experiance

Stayed 1 night in Jul 2024

4/10 Poor

DAVID

Aug 1, 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Won't be staying again.

Not what it looked like in the photos. Very disappointing condition. The photos are either very old or shopped. No one manning reception. A very tired and disappointing hotel and vastly overpriced.

Stayed 1 night in Jul 2022

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