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Opiniones de Waterfront Airport Hotel & Casino

3.5 out of 5
Waterfront Airport Hotel & Casino
1 Airport Road, Mactan Island, Lapu-Lapu, Cebu

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 479 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 300 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 1006 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

said

Se hospedó 1 noche en agosto de 2023
Respuesta de Waterfront Mactan, el 22 ago. 2023
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

patypi, argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
está al lado del aeropuerto y es muy silencioso
Excelente las instalaciones y el personal. El hotel a pesar de estar al lado del aeropuerto es muy silencioso. El room service es excelente!!! Gracias por todo!!!
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Kyle, San Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff and facilities.
Se hospedó 5 noches en mayo de 2024

8/10 Bueno

Janet

Le gustó: Servicio y personal
We have stayed here 5 times, it is wonderfully convenient across from the airport. We love the pool area and the nice breakfast buffet. Staff are always so friendly. Service can be slow and the building is tired. Sometimes the rooms are overpriced, guessing due to the location. We will continue to come back due to convenience, cleanliness and pool.
Se hospedó 1 noche en mayo de 2024
Respuesta de Waterfront Mactan, el 20 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing value. 2nd time at Waterfront, buffet had incredible selection, staff was very attentive and helpful. Rooms are clean and well equipped. Non smoking casino on site, free shuttle to airport. Highly recommend and will be staying here for every trip in Cebu. Thanks Waterfront hotel!
Se hospedó 1 noche en mayo de 2024
Respuesta de Waterfront Mactan, el 15 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Fernando, American Canyon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waterfront is convenient if you are flying out of Cebu since it is right next to the airport and they offer complimentary shuttle. Breakfast buffet is nice. The hotel is a little older and probably needs some minor renovations. It is quiet, and the staff are very nice
Se hospedó 2 noches en mayo de 2024
Respuesta de Waterfront Mactan, el 13 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Bruce Warren

Le gustó: Servicio y personal
Staff was very friendly and accommodating Room smelled a bit musty and stale and no way to open windows for fresh air
Se hospedó 1 noche en mayo de 2024
Respuesta de Waterfront Mactan, el 13 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Rey

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Waterfront Mactan, el 13 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Alfredo, Spring

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
"I recently stayed at The Waterfront Hotel in Mactan and found the experience to be just okay. Unfortunately, the air conditioning in my room was defective, so I had to call housekeeping in the middle of the night for an electric fan to help cool the room." The hotel staff were attentive and excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 2 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

erfel ian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aim for excellence!
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 2 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Kojima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 6 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Kensuke

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
良かった点：空港から一番近いホテルで利便性は良い。クーラー到着や出発便が夜遅いもしくは朝早い人にはとてもおすすめのホテル。空港の出発フロアまで無料で送ってくれるのも助かる。 悪かった点：クーラーがメンテナンス中で効きがいまいちだった。カジノはほとんど場が立っておらず過疎化していた。
Se hospedó 3 noches en abril de 2024
Respuesta de Waterfront Mactan, el 10 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Kelli

Viaje en grupo
Le gustó: Limpieza y servicio y personal
So easy to access the airport and the staff are excellent. Good is great! The air conditioner was dripping during the night and didn’t function well, so it was too warm. Otherwise, good hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 2 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Malo

Brian

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I’m sure it was a nice place 30 years ago. A/C almost useless. Maintenance very poor quality. Staff do their best.
Se hospedó 2 noches en abril de 2024
Respuesta de Waterfront Mactan, el 2 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Eric

Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 15 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Madelene

Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 13 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

MASAHIDE

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Waterfront Mactan, el 22 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

michael

Se hospedó 4 noches en abril de 2024
Respuesta de Waterfront Mactan, el 6 may. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Randy, Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Helpful staff...good food
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 17 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

David

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Im a little concerned about their honesty when it comes to availability of rooms. Wouldn't accept my one key points stating all they had available are suites.
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 17 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 11 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Brandon

Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 24 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

SUGANAMI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NICE
Se hospedó 2 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 8 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Arlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay slept like a baby over it the casino nice to play and win
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 2 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Lorenzo

Se hospedó 2 noches en febrero de 2024
Respuesta de Waterfront Mactan, el 2 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

daniel

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
For the price of the hotel I expected a better stay. The bidet did not work, the room didn't cool down enough to be comfortable, and the breakfast buffet we paid for did not have a good selection. The restaurant was very expensive as well but the food was mid.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 30 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Dale

Le gustó: Limpieza
No le gustó: Servicio y personal
The hotel is a bit dated. I was disappointed with the local knowledge from the staff. I had to catch a ferry in the morning and no one knew where the ferry terminal was. I ended up wasting almost a hour and had to pay a larger taxi fare because of the lack of knowledge from the staff. I would have expected the hotel to know the tourist information around the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 27 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

2/10 Terrible

Lisa, Elk Grove

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 30 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

JIRO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
空港の目の前なので、夜遅い到着や出発までぎりぎり部屋に入れるのは非常に便利。ただ、観光やマリンレジャーには不適！
Se hospedó 2 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 26 mar. 2024
Mabuhay!Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us.We are looking forward to welcoming you back to our hotel.Sincerely,Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Mary, Harrison

Le gustó: Limpieza y servicio y personal
PROS: hotel is conveniently close to the airport if arriving at an off time of night and if catching a connecting flight the next day. Airport transfer staff are very polite and nice. Hotel lobby has an old Cebu feel to it. Breakfast buffet has all the Cebuano favorites and then some at a great price. CONS: The rooms and most facilities are quite dated and could use some freshening-up. Everywhere smells musty and the AC doesn’t work very well making it feel very humid and warm everywhere.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 25 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

HITOSHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

2/10 Terrible

TOKI, Osaka Chuouku Yariyachi

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Found cockroach
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 18 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Vella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 14 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Johnny, Crossville

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The food was excellent. I liked have the option of buffet or ordering off the menu. The staff from house keeping, restaurant or check-in/out were friendly, professional and most of paid attention to details within there area of expertise. Great experience. We will definitely make this our stop hotel for all future visits.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 13 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Mary Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Waterfront is easy access to both Domestic & International flights. We always stay here when we come back and visits our families and love ones. This convenient to us and the foods are really good!….
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 13 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Robbie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 4 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Julieta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to Mactan Airport with free shuttle, food was delicious especially the breakfast buffet and evening dinners, room was clean & big enough, friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 27 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is directly across the street from domestic terminal. They will give you a shuttle ride to International terminal. There are a lot of hotels in Philippines with no hot water but Waterfront has hot water. The restaurant space for breakfast is very spacious. Perfect is you are connecting flight that have you waiting overnight.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 27 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

SHEBA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was my parents first time checking in this Luxurious Hotel , Nd she said it was very good, services is on top. And clean environment. Recommended.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 23 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Bueno

Teiji, kawasakishi

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Yuki

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Joel, Zeeland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Impeccable service, staff and facility
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Maria Cristeta, Sterling Heights

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Its the convenience knowing that there’s a free shuttle to & from the airport. And the staffs were so accommodating & super nice!
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

YU

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Malo

Joel

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The property is conveniently located at the airport which is a big advantage iff you have a connecting flight. The carpets are so old and dirty and ventilation stinks of nicotine that triggered my ashtma attack. Most definitely not for foreigners
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Malo

Alex

No le gustó: Condiciones de la propiedad
Would not stay again. Really not worth what I paid. Bad small of old and mould in the corridors. The whole place in is bad state of repair, needs a full refurbishment. Most of the staff were nice, but some didn’t want to be there, dinner was poor quality but breakfast was ok but only to be told they ran out of items. Sure they just could not be bothered to cook more. Much better places to stay around the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

catrin

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No hot water and breakfast was cold as we did not have buffet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

SUDHAN

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport and has a casino that is fun. The room service is 24 hours. Staff really friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Fred

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean and the amenities were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations