Egyptian cotton sheets, premium bedding, memory foam beds

Reviews of SEMPRE PREMIER INN MACTAN AIRPORT HOTEL

4 out of 5
SEMPRE PREMIER INN MACTAN AIRPORT HOTEL
M.L. Quezon National Highway Pajo, Lapu-Lapu, Cebu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews" "
Rating 8 - Good. 38 out of 107 reviews" "
Rating 6 - Okay. 4 out of 107 reviews" "
Rating 4 - Poor. 0 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mariesagre@gmail.com

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jared, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying at this hotel and for good reason, because reliability is worth its weight in gold. At Sempre you can always expect kind and helpful service from the front desk, clean rooms due to the diligent cleaning staff, and great food at the Sempre Cafe. I would yet again highly recommend this place for both solo travelers as well as families. I have also used the shuttle service both to and from the airport and made it to where I needed to go with plenty of time. 10/10 property that I believe is the jewel of Lapu Lapu.
Stayed 7 nights in Apr 2024
Response from Meah on May 4, 2024
Thanks so much for sharing your experience with us. It was our pleasure to have you as our guest and we are so delighted that you rate our service as 10/10 as we strive to provide just that for all our guests. We look forward to seeing you again soon. Best Wishes!

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in and check out. No need to wait any longer as they have all the documents printed of all the costumers who had a booking.Organized. Very friendly and approachable staff. Highly recommended. I was upgraded free of charge! Thank you.
Stayed 1 night in Mar 2024
Response from ly on Mar 26, 2024
Thank you, for the amazing review! I'm glad we could provide you a fast and easy check in and check out. We are happy our guests feel taken care of every step of the way. thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We hope to see you again. Have a nice day ahead!

10/10 Excellent

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. Staff are friendly. We’ll come back again.
Stayed 2 nights in Mar 2024
Response from ly on Mar 26, 2024
Thank you so much for taking the time to leave us a 5/5 star rating - it's much appreciated! thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We hope to see you again. Have a nice day ahead! Once again, thanks for sharing

2/10 Terrible

William, Ottawa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel are friendly. Close to airport.
Stayed 1 night in Mar 2024
Response from ly on Mar 17, 2024
Thank you, We are glad you enjoyed your time with us. We take pride in knowing our guests are happy with their stay. We look forward to seeing you again soon. Best Wishes.

10/10 Excellent

Steven

Liked: Property conditions & facilities
The staff are always so amazing and helpful Hotel is great for the airport Food is always amazing
Stayed 1 night in Mar 2024
Response from Dhib on Mar 13, 2024
Thank you, We are glad you enjoyed your time with us. We really appreciate having you as our guest, We’re so happy your recent stay with us went well the HK/FD/ SHUTTLE/ FB/KITCHEN team here at Sempre/Cafe Sempre is thrilled to receive such great rating. We look forward to seeing you again soon. Best Wishes

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to the airport
Stayed 1 night in Feb 2024
Response from Meah on Mar 4, 2024
Thank you, for the amazing review! We take pride in knowing our guests are happy with their stay, Were always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to seeing you again soon. Best Wishes

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to airport and they provided a shuttle to an from the airport. The on site restaurant was excellent.
Stayed 3 nights in Feb 2024
Response from Meah on Mar 4, 2024
Thank you, for the amazing review! We take pride in knowing our guests are happy with their stay, Were always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to seeing you again soon. Best Wishes

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from ly on Mar 17, 2024
Thank you for your very kind review. We take pride in knowing our guests are happy with their stay, We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Have free shuttle going to and from the airport.
Stayed 2 nights in Feb 2024
Response from Meah on Feb 21, 2024
Thank you so much for taking the time to leave us feedback. We are so delighted that you rate our service as 10 /5 starts as we strive to provide just that for all our guests, We look forward to seeing you again soon. Best Wishes

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved it here, best hotel I’ve stayed at and felt like a home away from. Great service, great location, kind and hard working staff that are the epitome of hospitality. I would highly recommend this to both solo travelers like me or families visiting a new country as this is a place you can count on. Safe neighborhood, clean, and good food at Cafe for good prices
Response from Meah on Feb 14, 2024
Thank you so much for taking the time to leave us feedback, It was our pleasure to have you as our guest. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Once again, thanks for sharing.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room - good value
Small room, minimal (if any) hot water, clean & comfortable, breakfast value, great staff, questionable area
Stayed 2 nights in Feb 2024
Response from ly on Mar 17, 2024
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Lapu Lapu for sure
Stayed 1 night in Feb 2024
Response from Meah on Feb 9, 2024
Thanks so much for sharing your experience with us, We are happy our guests feel taken care of every step of the way. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Once again, thanks for sharing.

10/10 Excellent

Jaycyvale

Location and updated room though it’s bit small but it’s fine p
Stayed 2 nights in Jan 2024
Response from Meah on Mar 4, 2024
Thank you, for the amazing review! We take pride in knowing our guests are happy with their stay, Were always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to seeing you again soon. Best Wishes

8/10 Good

Gracelyn

Stayed 2 nights in Jan 2024
Response from ly on Mar 26, 2024
We really appreciate you taking the time to share your rating with us. thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Once again, thanks for sharing.

10/10 Excellent

Jeffrey A

Liked: Staff & service, room comfort
Surprising good hotel near Cebu Airport
This hotel is a surprisingly good value place if you are looking to stay near the airport. It is also along a main highway to get a taxi or Grab. Room was a bit small, but being a solo traveller it is adequate. Another thing to note the cafe in the 2nd floor serves a very filling breakfast. There was an issue with the coffee machine, hopefully that gets fixed.
Stayed 1 night in Jan 2024
Response from Meah on Feb 9, 2024
Thanks so much for sharing your experience with us, We are happy our guests feel taken care of every step of the way. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Once again, thanks for sharing.

6/10 Okay

Richard, Huntington Beach

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from ly on Mar 17, 2024
Thank you, for the amazing review! We really appreciate having you as our guest. Once again, thanks for sharing

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ly on Mar 17, 2024
We really appreciate you taking the time to share your rating with us. We are happy our guests feel taken care of every step of the way. We’re so happy your recent stay with us went well. We hope to see you again. Have a nice day ahead!

8/10 Good

Rosario Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years wedding anniversary
Stayed 1 night in Dec 2023
Response from ly on Mar 17, 2024
Thank you, We are glad you enjoyed your time with us. We put in the work to keep you and all of our guests happy. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong
Good clean hotel. WiFi was excellent. Good cafe inside. No complaints at all. Pick up from airport went well.
Stayed 1 night in Dec 2023
Response from ly on Mar 17, 2024
Thank you, We are glad you enjoyed your time with us. We are happy our guests feel taken care of every step of the way. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

10/10 Excellent

HAROLD

Stayed 3 nights in Dec 2023
Response from ly on Mar 17, 2024
Thank you so much for taking the time to share your experience. We are so delighted that you rate our service as 5/5 starts as we strive to provide just that for all our guests. Hope you'll stop by again soon when you're in Cebu/Lapu-Lapu City

10/10 Excellent

Roque

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Meah on Feb 9, 2024
Thanks so much for sharing your experience with us, We are happy our guests feel taken care of every step of the way. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Once again, thanks for sharing.

8/10 Good

Donald

Stayed 1 night in Dec 2023
Response from ly on Mar 17, 2024
Thank you so much for taking the time to share your experience. We're happy that you're happy, Once again, thanks for sharing.

10/10 Excellent

Liesel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from ly on Mar 17, 2024
Thanks so much for sharing your experience with us. thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're looking forward to your next stay with us

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from ly on Mar 17, 2024
Thank you so much for taking the time to share your experience. We put in the work to keep you and all of our guests happy. Once again, thanks for sharing.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KHS on Dec 27, 2023
thank you very much !

10/10 Excellent

Richard, Huntington Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stays here. Transportation options are easy and abundant. Accommodated my very early check in with a small fee which was extremely useful.
Stayed 1 night in Dec 2023
Response from KHS on Dec 27, 2023
thank you for your value review and it is big helpful to us to keep continue to serve you well.

10/10 Excellent

Steven

Traveled with group
Not the best area Clean. And tidy Great restaurant serving great variety of food 15 mins from airport so convenient
Stayed 1 night in Nov 2023
Response from Rowela on Nov 26, 2023
Thank you so much for taking time to write us a review. We highly appreciated. He hope to see you again in future.

10/10 Excellent

Dana, Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and sweet staff. Can't find better people than the Filipinos & Filipinas!
Stayed 3 nights in Nov 2023
Response from Rowela on Nov 19, 2023
Thank you so much for taking time to write us the review. We highly appreciated. Hoping to see you again in future.

10/10 Excellent

Jason

Great friendly & helpful staff a real pleasure to stay there, highly recommend
Stayed 1 night in Nov 2023
Response from KHS on Nov 13, 2023
thank you for your good comment on us!we hope to see you again.

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and accomodating… hotel itself is very clean and high tech… I really loved and enjoy my stay in sempre hotel! Will definitely recommend and will be back again
Stayed 1 night in Nov 2023
Response from Rowela on Nov 5, 2023
Thank you for taking the time to share your experience with us in your recent review. We're delighted to hear that you had a wonderful stay. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Lynda

Stayed 1 night in Oct 2023
Response from Rowela on Nov 4, 2023
Thank you for the perfect rating. Hope to see you again.

10/10 Excellent

Angela Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shuttle picked up us quickly from the airport, the staff was very kind, the room was comfortable and the restaurant food was very delicious. Would definitely stay again
Stayed 1 night in Oct 2023
Response from Rowela on Oct 17, 2023
Thank you for taking time to write us a review. We look forward to seeing you again.

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the cleanliness of the hotel, their breakfast, their staff was very friendly and helpful. The rooms were small. Thank you, Sempre!
Stayed 1 night in Oct 2023
Response from Rowela on Oct 17, 2023
Thank you so much for taking the time to leave us feedback.“We hope to see you again soon!”

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great value for the money. Will stay there again
Stayed 4 nights in Sep 2023
Response from Rowela on Sep 24, 2023
Thank you for taking time to write us a review. See you again next time.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Had a wonder stay here, hotel was clean and fresh like new (looked recently redone). Food was very good, specially liked the mango shakes. Planing to stay here on my next trip.
Stayed 4 nights in Sep 2023
Response from Rowela on Sep 20, 2023
Thank you so much for taking time to write us a review. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We're looking forward to your next stay with us see you soon!

10/10 Excellent

Josiefry, Port St. Lucie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near the Mactan Cebu airport. The staff are very attentive and friendly. Food was tasty. The only thing that I find not pleasant is the surrounding area. Overall our stay was pleasant. Thank you to all the staff that assisted us. Thanks for all you do. Sincerely Josiefry
Stayed 3 nights in Sep 2023
Response from Meah on Sep 10, 2023
Thank you so much for taking the time to leave us warm feedback. We take pride in knowing our guests are happy with their stay, We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We're looking forward to your next stay with us see you soon!

10/10 Excellent

Edir

Traveled with partner
Liked: Amenities, property conditions & facilities
Love this hotel great place to stay in cebu
Stayed 4 nights in Aug 2023
Response from Meah on Sep 6, 2023
Thank you so much for taking the time to leave us warm feedback. We take pride in knowing our guests are happy with their stay, We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We're looking forward to your next stay with us see you soon!

10/10 Excellent

graham

Stayed 1 night in Aug 2023
Response from Rowela on Sep 11, 2023
Thank you for taking time to rate us. We hope to see you again.

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay and very friendly staff! They also offer free airport shuttle!
Stayed 2 nights in Aug 2023
Response from Rowela on Aug 13, 2023
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest. We look forward to welcoming you back soon!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Sokheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located across the street from gaisano island mall and a bus stop right in front of the hotel to take you to lapu lapu public market and mactan marina mall. Room was clean and does not smell like mildew. Good working Ac. Convient light switch, curtain open/close control, aC control at the head of the bed
Stayed 2 nights in Jul 2023
Response from Rowela on Aug 13, 2023
Thank you for taking time to write us review. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Maria Rubybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel
Comfy bed, linen smells good. Near the airport with free airport pickup and drop off. Bear Gaisano Mall. 20-30 mins taxi ride to Sm City Cebu.
Stayed 1 night in Jul 2023
Response from Meah on Jul 24, 2023
Thanks for sharing your experience with us. We take pride in knowing our guests are happy with their stay, We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Once again, thanks for sharing

10/10 Excellent

Celben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very accessible place to stay near the airport
Stayed 3 nights in Jul 2023
Response from Rowela on Aug 13, 2023
Thank you so much for sharing your positive experience with us! We're delighted that you enjoyed your time . Our team is dedicated to creating memorable moments for our guests, and we're thrilled to know we succeeded in making your stay special. Your feedback brightens our day, and we can't wait to have the opportunity to welcome you back for another fantastic stay.

10/10 Excellent

Florilda

Liked: Property conditions & facilities
This place is soo close to the airport and it makes our early morning arrival less stressful!
Response from Rowela on Aug 13, 2023
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest. We look forward to welcoming you back soon!

8/10 Good

Jeremy

Stayed 4 nights in Jun 2023

10/10 Excellent

James, San Tan valley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very nice and modern, rooms are a little small but good value, a nice location if you’re waiting to get to the airport at a reasonable price. There is a Mall across the street and a nicer one down the road McDonald’s close by and some other fast food restaurants.
Stayed 1 night in Jun 2023
Response from Rowela on Aug 13, 2023
Thank you so much for sharing your positive experience with us! We're delighted that you enjoyed your time . Our team is dedicated to creating memorable moments for our guests, and we're thrilled to know we succeeded in making your stay special. Your feedback brightens our day, and we can't wait to have the opportunity to welcome you back for another fantastic stay.

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Response from Rowela on Aug 13, 2023
Thank you so much for sharing your positive experience with us! We're delighted that you enjoyed your time . Our team is dedicated to creating memorable moments for our guests, and we're thrilled to know we succeeded in making your stay special. Your feedback brightens our day, and we can't wait to have the opportunity to welcome you back for another fantastic stay.