Is The Borough pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Borough?

This hotel doesn't offer parking.

What time is check-in at The Borough?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

Where is The Borough located?

Located in the heart of Lancaster, this hotel is within a 5-minute walk of The Dukes, Grand Theater, and St John's Historic Church. Lancaster City Museum and Judges' Lodgings are also within 10 minutes. Lancaster Station is 11 minutes by foot and Lancaster (XQL-Lancaster Train Station) is 11 minutes.

The Borough Hotel - Reviews, Deals & Photos 2025

10/10 Excellent

Judith

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were wonderful and comfortable. The staff were very attentive. We were very happy with our stay.

Stayed 2 nights in Sep 2025

8/10 Good

michelle

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room Big bath Fluffy towels.Dog friendly. Cosy and onsite restaurant

Stayed 1 night in May 2025

8/10 Good

Philippa

Jul 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You can’t hear noise from the bar which is great. Depending on which room you have (we’ve stayed twice) you can hear through the walls - we could hear cleaners in the morning. The manager kindly sent on lost property which we were grateful for.

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The usual friendly staff and great value rooms. Great breakfast. Why would you stay anywhere else?

Stayed 1 night in Feb 2025

8/10 Good

Pauliina

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great pub hotel in the middle of the city

A Wonderful pub hotel in the middle of the city. The service was exvellent and the rooms clean and cosy.

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Aug 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, lovely room

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Aug 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The borough is in a great location in a lovely square. Staff were very very friendly and breakfast was superb

Stayed 1 night in Aug 2024

8/10 Good

Esther

Sep 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Charming , clean, and comfortable

Stayed 1 night in Sep 2024

10/10 Excellent

Mrs Hilary A

Jun 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Borough Hotel is a best choice to stay in Lancaster, whether on business or visiting the historic city of Lancaster out of interest. Centrally situated, the Georgian Hotel has a very good restaurant, although the breakfast included offer is not available for third party bookings, such as through Expedia. Still, the very good breakfasts on offer in the Restaurant are not very expensive. The staff are lovely and most helpful. Lancaster is a student city and the young people enhance the vibrant live music availability in the local hostelries of the city. Everything is in easy walking distance, making Lancaster an excellent choice for a short break for the not so young as well as those who also like to potter about the numerous shops and eateries in the commercial streets and arcades adorning the city centre. Of some note is the impressive Georgian architecture which adorns much of the City. Good choice all round.

Stayed 3 nights in Jun 2025

8/10 Good

Steve

Dec 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suite

Superb ground floor suite overlooking Dalton Square. Worth the extra payment.

Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Jul 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed in a very new, very well appointed room. The food, drinks, and service at the pub and restaurant were excellent.

10/10 Excellent

Darren

Jan 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed a few times. We had a lovely room in the house next door see you next time we travel through.

10/10 Excellent

Leigh

Feb 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the feel of the property. It was quaint but modern. The staff were excellent especially Brendan and Kirsty.

Stayed 5 nights in Feb 2023

10/10 Excellent

MISS LAURA

Sep 7, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were excellent, were able to assist with all queries (even thought they weren't related to the hotel) food was exceptional and had a really pleasant stay. Thankyou x

Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Sep 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very impressed with the size and quality of the room. Very comfortable bed. Great wet room/shower and even a small patio.

Stayed 1 night in Sep 2022

8/10 Good

Lynn

Jul 15, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Lovely room

A slight problem with the laundry meant that we had to wait until 7.30pm for our bed to be fully made up, however the room was lovely and the homemade shortbread added a nice touch. The bathroom was gorgeous with a big bath plus a walk-in shower.

Stayed 1 night in Jul 2024

4/10 Poor

Harriet

Dec 1, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Odd, my room came straight off the street. Felt nervous and lots of noise

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Mar 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable room

Stayed in the townhouse rooms, very spacious and quiet, lovely bathroom. Couple of little niggles such as worn furniture but nothing to detract from stay. Very large comfortable bed. Breakfast was included which we hadn't realised so that was a bonus. Excellent location for Lancaster.

Stayed 1 night in Mar 2023

8/10 Good

Rene

Jul 13, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very friendliness stuff and extra order for a porridge with fruits was prepared and delicious. Many thanks, will come back once being in Lancaster

Stayed 1 night in Jul 2022

10/10 Excellent

Siaw-Lynn

Jul 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly helpful staff. Clean. Everything works.

Stayed 1 night in Jul 2022

10/10 Excellent

Darren

Jul 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time staying on our way to Bristol. Met family eat in restaurant garden. I was a chef. We had 4 brilliant meals. Our room was in the town house. Lovely room downstairs with little courtyard.

Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Mar 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay in centre of Lancaster.

Very nice stay at the Borough. As it’s an Inn and the check in area is behind the (sometimes very busy) bar area it can be a bit of battle getting through people with your bags. But that is really the only criticism. Room I stayed in was very nice with a very high quality wet room bathroom. Nice in room amenities including premium tea and coffee. Good breakfast and all staff very nice.

Stayed 1 night in Mar 2018

10/10 Excellent

Matthew

Nov 28, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious and comfy stay

We stayed in the Townhouse Luxury suite which is situated in a separate building from the main hotel and accessed from a quiet road to the side. The room was spacious and nicely decorated, bed was huge and very comfy. The pillows and linens were very nice too. Bathroom was also spacious and nicely decorated with a very large shower which was lovely, even if the water pressure wasn't great, the temperature was constant. A full length mirror in the room would have been nice, but otherwise was very happy with our stay.

Stayed 1 night in Nov 2022

10/10 Excellent

Lou

Feb 5, 2023

Liked: Staff & service, amenities, property conditions & facilities

The room was very clean and well set out. Too hot on our arrival . Had to turn the radiators off.

Stayed 1 night in Feb 2023

2/10 Terrible

Diane

Jul 3, 2025

Liked: Cleanliness

My experience was terrible. Where do i begin there was so many errors. I booked my stay a month ahead and they rang me up the day before to tell me that expedia hadnt allocated a room for me it turns out that the hotel booking system kicked me out of the room and booked it out to someone else. I was very angry as you can imagine being told the day before I'm due to stay that i have no room. They then rang me back quite late on that day telling me i now have a room which was good as i was going to a party in the room upstairs.Upon arrival next day thinking they would go that extra mile but no they showed us to a totally different room that was not what i had paid for i was extremelly angry again to be told it was a mistake and showed us to the room i had booked. The room was ok furniture was a bit tatty and the bed was not that comfy very soft. The bathroom was new and was the best part of the stay. They did offer us free breakfast but only after complaining the second time. We sat down for breakfast and waited an hour to be told again that we had been forgotten and blamed it on the system even though they new they had only given us a cuppa and no breakfast. The customer service is non existant so dont expect any. Would i stay here again well im sure you know the answer to that absolutly not. I've never stayed anywhere like it and i wouldn't recommemd you do either unless you eant to be forgotten 😆

Stayed 1 night in Jun 2025

The Borough

Choose dates to view prices

Photo gallery for The Borough

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Luxury Suite

Luxury Suite

Highlights

View all photos for Executive Double Room

Executive Double Room

Highlights

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Highlights

View all photos for Luxury Double Room

Luxury Double Room

Highlights

View all photos for Townhouse Executive Double or Twin

Townhouse Executive Double or Twin

Highlights

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub

Highlights

View all photos for Townhouse Luxury Suite, Patio

Townhouse Luxury Suite, Patio

Highlights

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Highlights

View all photos for Luxury Double Room

Luxury Double Room

Highlights

View all photos for Luxury Double Room

Luxury Double Room

Highlights

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub

Highlights

View all photos for Comfort Room, Mobility Accessible

Comfort Room, Mobility Accessible

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Borough

Similar properties

Toll House Inn

Toll House Inn

Property amenities

Internet

Parking and transportation

Food and drink

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know