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Reviews of Kyoto Brighton Hotel

4.5 out of 5
Kyoto Brighton Hotel
Nakadachiuri, Shinmachi-dori, Kamigyo-ku, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 765 out of 1000 reviews" "
Rating 8 - Good. 205 out of 1000 reviews" "
Rating 6 - Okay. 18 out of 1000 reviews" "
Rating 4 - Poor. 4 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haley

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Ruo Hui, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in May 2024

10/10 Excellent

Srinivas

Service was good
Stayed 3 nights in May 2024

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The only thing that bothered me was that I could very clearly hear the room above ours. They weren't being exceptionally loud; but I could hear them walking around, moving furniture etc. I am an extremely light sleeper so this probably bothered me more than most. It was just strange as I haven't experienced this at any of our other hotels. But apart from that it was excellent! I'd definitely recommend making use of the free shuttle bus from the hotel to the nearby train station.
Stayed 4 nights in May 2024

8/10 Good

SALVADOR, Flower Mound

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is truly 5 star . Great service, quality, and amenities. The only thing that is bothersome is that all restaurants required a reservation, including the buffet. And those reservations had to be made in person. Also, prices for food, were much higher than comparable restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Marie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Return to Excellence: The Kyoto Brighton Hotel Experience In 2016, we had the pleasure of staying at the Kyoto Brighton Hotel, and our experience was so memorable that we chose to return in April 2024. Nestled in a serene residential area, the hotel is a stone’s throw away from the historic Kyoto Gosho and a myriad of quaint temples and shrines. Iconic landmarks such as Nijo-jo, Kinkaku-ji, and Ryoan-ji are just a short bus, subway, or taxi ride away. The hotel offers first-class hospitality and services at an incredibly reasonable price. The staff, always courteous, greeted us with warm smiles each time we returned to the hotel. Their personalized service was so exceptional that some staff members even remembered us by name, making us feel like their most valued guests. We have had the opportunity to stay at various high-end hotels in the past, including during our recent trip. However, the Kyoto Brighton Hotel stands out with its ability to provide the same level of luxury in terms of amenities, restaurants, rooms, and services. In conclusion, the Kyoto Brighton Hotel is not just a place to stay; it’s a place to return to, a place that feels like home away from home."

10/10 Excellent

Kyungmo, FORT LEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind. Hotel and room are very clean and nice bathroom. Good breakfast buffet.
Stayed 4 nights in May 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Excellent cleanliness and food. Calm, great room with nice view. Compact temperature and airco with no complaints perfect bathroom conditions Small improvement needed with counseling guests at the desk. The desk staff were unable to find the quickest and easiest transportation to Kansai airport.
Stayed 8 nights in Apr 2024

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice little spot they have amazing customer services as well. The location is right next to the imperial castle which is very convenient. I would stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

R.Venugopal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good hotel! Service was good and the rooms were nice. It’s not anywhere near Kyoto central but we made use of the free shuttle bus to and from Karasuma Oike station (Exit 2).
Stayed 4 nights in Apr 2024

10/10 Excellent

Glenn

Traveled with family
clean and had plenty of room and amenities
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Staffs and service are excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Gavino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and staff were lovely at this property. We felt very comfortable during our stay and appreciated all of the extras included in our room. The free shuttle was an added bonus. Would recommend and would stay here again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto Brighton is an elegant property. The staff is extremely helpful and polite. The vaulted ceiling in the hotel interior (6 floors high) gives an open feel and the lounge on the ground floor serves excellent desserts and beverages. Parking is easy and you are in walking distance from the Kyoto Imperial Palace and many delightful restaurants. We highly recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent!
Stayed 3 nights in Apr 2024

8/10 Good

Guofang, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Rehnuma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is one of the beautiful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024

10/10 Excellent

Majid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful. The rooms were decent, but the beds are hard. The restaurants are very over priced.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast, wonderful rooms with matcha tea making, friendly and very helpful staff, luxurious!
Stayed 3 nights in Apr 2024

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

George

Excellent
Stayed 4 nights in Apr 2024

8/10 Good

Yingzi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Hotel is not close to subway station but has shuttle. Breakfast buffet is pricey and doesn’t have non-dairy milk
Stayed 1 night in Apr 2024

8/10 Good

Yingzi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not close to subway station, but the hotel has shuttle. Breakfast buffet is quite pricey
Stayed 2 nights in Apr 2024

10/10 Excellent

Sada

Stayed 3 nights in Apr 2024

10/10 Excellent

Marie

Stayed 1 night in Apr 2024

8/10 Good

Liuba

Traveled with partner
Liked: Cleanliness, amenities
Pleasant stay but the hotel caters mostly to locals. The rooms are a bit dated but large! The property somewhat far and not easily accessible to an area of restaurants. In general would pick a different hotel for the amount they charge.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is better than what I thought. Nice and clean hotel with a high standard of service.
Stayed 1 night in Apr 2024

10/10 Excellent

Luca

Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed in. Staff were incredible helpful, place was immaculate. Very quiet and night too. The bed was one of the comfiest I’ve ever slept in. Will definately be returning here when in Kyoto next!
Stayed 3 nights in Apr 2024

10/10 Excellent

Santanu, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great service. The location isn’t most convenient but the free shuttle service to subway makes up for it.
Stayed 4 nights in Apr 2024

8/10 Good

Kalmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service
Stayed 6 nights in Apr 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with the highest level of service. Immaculate rooms and the staff could not have done more. 6/5 stars on all fronts.

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel, we felt like royalty as soon as we walked in. The staff is very observant, kind and helpful. Check in and out was easy and quick. The room was clean and very big. They stocked it well with everything you would need. The restaurant and cafe are delish. I definitely recommend staying at this hotel when visiting Kyoto. It is about a 11 minute walk to the train station but they always have taxis waiting to take you anywhere you may need or they’ll call a taxi for you if needed. Great service, good food and amazing hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

david

Stayed 3 nights in Apr 2024

10/10 Excellent

Christine J

Stayed 1 night in Apr 2024

10/10 Excellent

Suresh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and Elegant! Breakfast was perfect!
Stayed 2 nights in Apr 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2024

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service
Hotel room is clean and rooming but area is residential area with limited access to transportation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Miho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent!! Very attentive, kind and above your expectations.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great service. Big and modern and very nice room and very nice bathroom with a tub. Breakfast at the western style buffet was very good. It is situated in a quite neighborhood few blocks from Kyoto Imperial park.Highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kim Kek, Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

phat, ripon

Stayed 2 nights in Mar 2024

8/10 Good

KUNAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Excellent Rooms, spacious, new & clean - Excellent daily room cleaning - Excellent staff - Shuttle service to a subway station with fix schedule Cons -Location, 12 minutes walk from nearest subway station - No food options in walking distance from Hotel - TV has only Japanese channels - No microwave or ice machine on the floor. You have to call room service to Everytime to use microwave
Stayed 5 nights in Mar 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service decent breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Ngo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a middle of a residential area - the hotel shows up out of nowhere in my mind lol The hotel though was AMAZING and the kids loved taking the Japanese bath (splash over)
Stayed 1 night in Mar 2024

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great- room, amenity, restaurants, breakfast. Shuttle service was very convenient and we used a lot during our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love the staff, excellent service, , quick to respond to request. The room is clean and roomy. 4 stars on area around the property because it’s quite far from businesses/shopping otherwise it’s a very nice hotel. It’s still highly recommended.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice retreat from being in Shinjuku for a week. Made for easy day trips to Nara and Osaka. Staff were polite and very accommodating. Rooms were spacious and had a good workspace for checking into office.
Stayed 5 nights in Mar 2024