评分基于 387 条真实点评
4.6 客房清洁度
4.7 服务和员工
4.6 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
清潔還是要更徹底一些
发布日期：2021年1月4日 发布在：Hotels一切都很棒! 唯一的缺點是房間有小螞蟻，躺在床上被螞蟻咬!
酒店管理层的评论
2021年1月14日，回复：酒店管理层 Seree J.
Dear guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Renaissance Koh Samui Resort & Spa.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences and improvement. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Sincerely,
推荐
类别：与朋友结伴同游用户：真实旅客
发布日期：2018年3月23日 发布在：Hotels
用户：真实旅客 来自：Hong Kong
Great staff and service
发布日期：2017年12月21日 发布在：ExpediaHardware is good as expected being Renaissance. But the service is more than expected. Due to weather, all water activity and tour cancelled, so we spent lot of time in hotel. However we saw smiling faces all around the hotels, so we still have a wonderful 5 days holiday here. Great staff names that I can remember are: May, Aod, Lu, the yoga teacher..,,,. Thanks to them again
推荐
类别：所有人用户：真实旅客 来自：Hong Kong
Nice stay in Renaissance Samui
发布日期：2017年9月16日 发布在：ExpediaGreat experience in your hotel, warmly welcomed by front desk staff and Oad, who kindly offered help during our stay. The breakfast was great with a variety of choices. Waitresses were efficient and polite, thumbs up to Flora and Jenny! Good job and will be back soon.
用户：Ching
Good service
发布日期：2017年4月15日 发布在：HotelsThe employees in this hotel performance their excellent work, always helpful, and naturally polite to guests, the restaurant tawaNN's Thai food is pretty well and the atmosphere is so private and romantic. we had a very good time here.
用户：Qian Ming
Excellent service and great view!
发布日期：2017年1月15日 发布在：HotelsExcellent service and very quick respond on service! Hotel staff will come and attend your service request within 5 mins after you make the call. Even though the water temperature was too low due to malfunction during we stay, we still have a great time here! They'll always be the first move before you ask and provide solution that could comfort you. Appreciate the special arrangement for the water temperature issue. Highly recommended this hotel if you are planning to escape from the reality for some days :)
用户：真实旅客
性價比高 經濟之選
发布日期：2016年6月28日 发布在：Hotels地點偏遠 景觀一般 早餐也一般 泳池不太大 沙灘有等於無 但性價比高 客服亦十分優質
用户：HONGYING 来自：上海
适合安静休闲的旅游
发布日期：2016年3月29日 发布在：Hotels非常安静的酒店，房间不算多，所以服务精细，一贯的热情的客服人员；沙滩在那个地区属于还不错的；谢谢班车司机，只有我们俩个客人，还是按约来接我们。
就是酒店的吃这块需要改进，早餐不太适合我这种中式口味，中式的太少，没得挑；酒店内部的餐厅也不方便住店客人，口味一般
用户：Chueh-hsiu
发布日期：2016年3月10日 发布在：Hotels
用户：真实旅客
Breakfast is good
发布日期：2015年12月22日 发布在：HotelsBreakfast is good
