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The Crown Palais New Hankyu Kochi

3.5 star property
Riverfront hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Located in the heart of Kochi, The Crown Palais New Hankyu Kochi combines luxury with practicality. Guests can shop on-site, dine at three restaurants, or enjoy coffee at the café. Attentive staff and convenient dry cleaning services enhance this centrally located retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 169 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 169 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 271 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 271 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
TV
Separate bedroom
Premium bedding
  • 398 sq ft
  • Sleeps 8
  • 2 Large Twin Beds

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
TV
Separate bedroom
Premium bedding
  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room (Executive Wing), Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Executive Wing), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Executive Wing Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room-Executive Wing Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Smoking

  • Sleeps 2

Family Room, Non Smoking

  • Sleeps 4

Double Room-Executive Wing Smoking

  • Sleeps 2

Standard Single Non-Smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Family Room, Smoking

  • Sleeps 4
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About the neighborhood

Map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861

What's nearby

  • Kochi Castle - 4 min walk - 0.3 miles
  • Kochi Sunday Market - 4 min walk - 0.3 miles
  • Hirome Market - 4 min walk - 0.3 miles
  • Tosa Yamauchi Family Treasury and Archives - 4 min walk - 0.3 miles
  • Kochi City Culture Plaza Karupo - 15 min walk - 0.8 miles

Getting around

  • Ryoma Airport (KCZ) - 14 min drive

Restaurants

  • ‪メフィストフェレス (Mephistopheles) - ‬3 min walk
  • ‪鶏と魚 - ‬3 min walk
  • ‪スプーン(SPOON) - ‬3 min walk
  • ‪七福 - ‬1 min walk
  • ‪プラシャンティ - ‬2 min walk

About this property

The Crown Palais New Hankyu Kochi

Hotel near Kochi Castle
Located close to Tosa Yamauchi Family Treasury and Archives and Yamauchi Shinto Shrine, The Crown Palais New Hankyu Kochi provides shopping on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and concierge services
  • A banquet hall, an elevator, and a ballroom
  • 3 meeting rooms, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 242 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 22-inch TVs with satellite channels
  • Refrigerators, electric kettles, and heating

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Children under 7 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

Frequently asked questions

Is The Crown Palais New Hankyu Kochi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Crown Palais New Hankyu Kochi?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at The Crown Palais New Hankyu Kochi on Dec 1, 2025 start from $78.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at The Crown Palais New Hankyu Kochi?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Crown Palais New Hankyu Kochi?

Check-out is at 11 AM.

Where is The Crown Palais New Hankyu Kochi located?

Located in the heart of Kochi, this hotel is within a 10-minute walk of Kochi Sunday Market, Kochi Literary Museum, and Tosa Yamauchi Family Treasury and Archives. Yamauchi Shinto Shrine and Kochi Castle are also within 10 minutes.

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The Crown Palais New Hankyu Kochi Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

FANG-JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not new hotel but you get everything you need .
Stayed 2 nights in Aug 2025

8/10 Good

hiroko

Liked: Cleanliness, staff & service, property conditions & facilities

More electric outlets needed

If there were more electric outlets, I would feel more comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jei woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Kochi castle, museum and Hirome market.
Stayed 2 nights in Mar 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024

8/10 Good

MIU LING

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff
Stayed 1 night in May 2024

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024

8/10 Good

Masafumi

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Mar 2025

10/10 Excellent

BILAL

Liked: Cleanliness
It was very good
Stayed 2 nights in Jan 2024

8/10 Good

Hei Lam

Liked: Staff & service
Staff is helpful and nice. Good location. The curtain cannot fully block the light. Some hair was found inside the bathroom.
Stayed 2 nights in Apr 2024

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had this old world charm of being in a hotel maybe in the late 80's. Very luxurious and at the same time with updated facilities. Only down side is that there were no English (not even translated or subtitled) available. Overall a good and pleasant experience in the city of Kochi.
Stayed 3 nights in Feb 2024

10/10 Excellent

TERAI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is above standard, clean, well equipped, enough space and comfortable room, staffs are well trained and kind. But breakfast space and foods are below American or European standard, shoddy foods, except egg cooked by order, strange breads, poor fruits and salad and drinks. Worst of all is huge dining room, like athletic hall.
Stayed 1 night in Apr 2024

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024

6/10 Okay

Wai Pun

Liked: Staff & service, room comfort
Disliked: Cleanliness

Room for improvement in cleaning and maintenance

Polite and amicable staff, always try to help (but not quite helpful). For instance, in a morning, I reported to the reception that the duvet at the left hand side bed was dirty. When I returned to the room in the evening, I was surprised noting that instead of replacing the dirty duvet, they just swapped it to the right hand side bed! As a whole, the furnishings in the room are dated and filthy, they need a serious attention.
Unpleasant dirt marks on the duvet
After being reported they’ve just swapped it the the RHS bed in the room
Dated and filthy carpet
Ran down furniture
Stayed 3 nights in Jun 2024

10/10 Excellent

Takaharu

Liked: Cleanliness, amenities
スタッフは、チェックイン・チェックアウトの対応や、こちらの質問に対して、にこやかに回答していただきました。 施設の古さは否めないですが、私の宿泊した部屋はきれいに整っていました。 朝ごはんのビュッフェも食べたいものが食べられて良かったです。
Stayed 1 night in Oct 2025

8/10 Good

Machi

朝食バイキングがかなりメニューが多く美味しい
Stayed 1 night in Sep 2025

10/10 Excellent

結花

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗でした。
Stayed 2 nights in Aug 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なかなか快適に滞在させていただきました。次回はホテルのカフェを利用して、ゆっくりお茶がしたいです。
Stayed 5 nights in Aug 2025

4/10 Poor

???

Disliked: Amenities, property conditions & facilities
部屋の調度品の塗装が剥げてたりホテルの施設案内がいまいちです。クラウンをつける程のランクではない。繁華街への距離も微妙に遠い。
Stayed 1 night in Aug 2025

10/10 Excellent

natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高知城近く観光や空港に行くのも便利です

高知駅からは少し遠いですが、路面電車の高知城からすぐ、ひろめ市場や図書館、アーケード街も近くて便利でした。朝食を楽しみにしていて、シェフのオムレツはできたてで美味しく和洋ともに食べられて満足です！新聞が読めるのも嬉しかったです。
Stayed 1 night in Aug 2025

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
禁煙の部屋が希望のところあいにく空いておらず喫煙の部屋になりましたが、空気清浄機と消臭剤を使えば、それほど気になりませんでした。また、フロントの方がとても和やかかつ親切でよかったです。ひろめ市場や高知城に近いのも便利でした。また高知に行くときに泊まりたいと思います。
Stayed 2 nights in Aug 2025

4/10 Poor

Masaaki

Disliked: Property conditions & facilities
ミネラルウォーター
Stayed 2 nights in Aug 2025

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities
便利な立地でした
Stayed 1 night in Aug 2025