Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Days Inn by Wyndham Knoxville East

3 out of 5
Days Inn by Wyndham Knoxville East
5423 Asheville Hwy, Knoxville, TN

Reviews

6.4
Rating 10 - Excellent. 225 out of 1008 reviews" "
Rating 8 - Good. 236 out of 1008 reviews" "
Rating 6 - Okay. 188 out of 1008 reviews" "
Rating 4 - Poor. 162 out of 1008 reviews" "
Rating 2 - Terrible. 197 out of 1008 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with all hotels, the floor in the room always turns my socks brown but otherwise, a decent hotel. Felt safe and it was quiet. We traveled with two toddlers. All was fine. Room entry was external which was great because it meant we could park right by our room for easy unloading/loading of all the kid gear we have to bring with small kids.
Stayed 1 night in May 2024
Response from shelly on May 24, 2024
Thank you for the review. We have looked into your concerns and they have been resolved. We hope you stay again soon.

2/10 Terrible

Briana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room nice. The staff was rude and disrespectful and they tried to charge me for early check in when there were open rooms available.
Stayed 1 night in May 2024
Response from shelly on May 24, 2024
We are sorry that your stay was not exceptional. We have looked into your concerns and they are being resolved.

6/10 Okay

Jeferson

Stayed 1 night in Mar 2024
Response from shelly on May 24, 2024
Thank you for your rating . We hope to see you again soon.

6/10 Okay

Pamela

Traveled with family
Check in was quick and easy. The room was just as pictured. During my three day stay, the room was never cleaned, beds were not made, trash was not emptied and never got clean towels. The breakfast was good and staff was nice. Disappointed the pool was not open.
Stayed 3 nights in May 2024
Response from Shelly on May 21, 2024
Thank you for the review. We have looked into your concerns and we are working to get them resolved. We hope you consider staying with us at a later date.

6/10 Okay

Kevin

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Shelly on May 24, 2024
Thank you for the rating . We hope you decide to stay again soon.

8/10 Good

Bruce

Liked: Cleanliness, staff & service
The rooms are clean. They could use some softer towels and especially softer wash cloths.
Stayed 2 nights in May 2024
Response from Shelly on May 21, 2024
Thank you for the review. We will look into your concerns that they will be resolved. We hope you consider staying with us soon.

8/10 Good

John

Traveled with family
Just OK. Nothing great. Good travel location but VERY limited food choices
Stayed 1 night in May 2024
Response from shelly on May 21, 2024
We are sorry that your stay was not exceptional. We will look into your concerns that they may be resolved. We hope to see you soon.

4/10 Poor

Anthony

Traveled with partner
Tub was peeling. Old and worn
Stayed 1 night in May 2024
Response from shelly on May 16, 2024
We are sorry for any inconvenience and aggravation. We have looked into your concerns and they have been resolved. We hope you consider staying with us again soon.

4/10 Poor

Robert B.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The price was very good. I stayed here twice. The first time we stayed there they had bugs and the hotel said it couldn't be helped at that time of year. Every hotel has bugs. I was skeptical. A year later, without realizing it, I made a reservation at this hotel again. After a long day on the road, I waited 15 minutes for someone to come to the front desk and let me go to my hotel room. I called the hotel number while waiting and got no answer. I won't stay here again.
Stayed 1 night in Mar 2024
Response from shelly on May 16, 2024
We are sorry for the inconvenience and aggravation this has caused. We appreciate your review . We are looking into your concerns so they will be resolved. We wish you the best along your way.

6/10 Okay

James

Stayed 2 nights in May 2024
Response from shelly on May 16, 2024
Thank you for your rating. We hope you consider staying with us again at a later date.

6/10 Okay

Francis

It's good for the money. Just needed a bed and a shower and the room was good enough, no complaints.
Stayed 1 night in May 2024
Response from shelly on May 13, 2024
Thank you for your feedback . We are happy you had a good stay . We hope to see you again.

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay and affordable.
Stayed 1 night in May 2024
Response from shelly on May 9, 2024
We are pleased that you had a wonderful stay . We hope to see you all again soon.

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice except for a small couch in the room that looked very old also we couldn't park in front of our room I did mention that to front desk
Stayed 3 nights in Apr 2024
Response from shelly on May 6, 2024
Thank you for feedback. We are sorry that you had some concerns. we will look into them so they will be addressed. We hope you consider staying soon.

6/10 Okay

Diana

Business traveler
Disliked: Amenities
People hanging around outside in front door felt unsafe
Stayed 1 night in May 2024
Response from shelly on May 6, 2024
We are sorry you did not have an exceptional stay. We have looked into your concerns and they are being addressed . We hope you consider staying again at a later time .

10/10 Excellent

marquintan

Stayed 1 night in Apr 2024
Response from shelly on May 6, 2024
Thank you for your wonderful rating . We will forward your rating to our staff .We hope to see you soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Over the course of several days I stayed in a number of different reasonably priced motels. The Days Inn in Knoxville was clearly the best of the lot in all respects. I got a good value, and a good nights sleep.
Stayed 1 night in Apr 2024
Response from Shelly on May 3, 2024
Thank you for the review . We will share your kind words with our staff .We are hopeful that you stay with us the next time you are in Alcoa.

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower looked damaged, dirty. There were burn holes near the foundation of the bed. The bed lighting lampshades were damaged. The light switch when you come in doesnt work
Stayed 1 night in Apr 2024
Response from shelly on Apr 30, 2024
We are sorry your stay didn't go as expected. We will address your concerns with the appropriate staff that it may be resolved. We are hopeful you consider staying with us at a later date to improve your stay .

10/10 Excellent

Johnathan

Stayed 2 nights in Apr 2024
Response from shelly on Apr 30, 2024
Thank you for your feedback. We are thrilled you had a wonderful stay . We hope to see you again the next time you are in the area.

10/10 Excellent

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Shelly on Apr 30, 2024
We are thrilled you had a wonderful stay . We appreciate the great review. We cant wait to see you again whenever you are in the area.

8/10 Good

Marianne, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
This Days Inn was a good motel for a one-night stay on a recent road trip.
Stayed 1 night in Apr 2024
Response from shelly on Apr 30, 2024
We are thrilled that you enjoyed your stay . We cant wait to see you whenever you are in Knoxville.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got exactly what they advertised and that I was expecting
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
We are glad that you had a delightful experience. Thank you for your feedback. We appreciate wonderful guests such as yourself. We hope you decide to stay with us again.

8/10 Good

nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was minimal but waffle house across the street. The place was clean, quiet and comfortable for a low price. Would stay again.
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
We are glad to hear that you had a pleasant stay . Thank you for your kind words . We cant wait to see you all again.

10/10 Excellent

Iotamo Poialii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for your feed back. We strive for our guest to have a delightful experience. We are pleased that your visit went so well. We would love to have you back the next time you are in the area.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy! Thank you!!!
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for your kind words. We are delighted that you had a wonderful stay . We hope to see you again soon.

8/10 Good

Jennifer

Stayed 1 night in Apr 2024
Response from shelly on May 6, 2024
Thank you for your ratings they are very appreciated .We hope you stay with us soon.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly night staff and clean
Stayed 2 nights in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 Excellent

Ana, Pembroke Pines

Stayed 1 night in Apr 2024
Response from Shelly on May 3, 2024
We here at Days Inn are thrilled that you had a wonderful experience. We will share your review with our staff. We hope that you will give us the pleasure of staying with us again.

10/10 Excellent

Ana, Pembroke Pines

Stayed 1 night in Apr 2024
Response from shelly on May 3, 2024
Thank you for your review . We will pass this review along . Cant wait to see you next time and once again thank you for your feedback.

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

6/10 Okay

Jennifer, Metairie

Stayed 2 nights in Apr 2024
Response from shelly on Apr 26, 2024
We are sorry that you did not enjoy your stay. We hope that you will consider staying with us in the near future .

10/10 Excellent

Andres

Stayed 7 nights in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for staying at our Knoxville location. We are pleased that you had a wonderful stay . We would love for you to come back the next time you are near.

10/10 Excellent

Daniel

Stayed 7 nights in Mar 2024
Response from shelly on Apr 24, 2024
We are delighted that you had a wonderful experience. Our staff strives to be delightful. We are pleased that we met your expectations. We hope to see you all again soon.

2/10 Terrible

Becky, Kettering

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so old and nothing nice about it. Shower head sprayed water everywhere outside the bath. Furniture very old and nasty. Beds are awful and sofa bed mattress was like sleeping on springs it was so thin. Had to go to office for bedding for sofa bed. Breakfast is a apple, banana or ceral. Not even lids for coffee cups. Horrible so stay away
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for sharing your experience with us. It is our primary goal that every guest will always refer to our accommodations as clean and comfortable. We are saddened to hear that we fell short during your stay. Rest assured that your comments will be shared with the appropriate departments to ensure guest satisfaction moving forward. The next time you are in town, we'd love another chance to host you to make sure all your expectations will be met. We wish youall the best along your way.

8/10 Good

Herbert

Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We are delighted that you had a well experience. We hope that you come back to stay with us soon.

4/10 Poor

Debra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Na Its a older hotel 3 floors no elevator. Had to ask for blankets
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry that it did not reach your expectations. We will address your concerns so they may be resolved. We are hopeful that you consider returning in the future.

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We will look into your concerns that they maybe resolved. We are hopeful that you come back soon.

10/10 Excellent

Eric

Traveled with family
Disliked: Cleanliness
Was great for the price , if you are traveling on a budget . This would be great .
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your kind words about our staff . We strive to have a delightful staff . We are thrilled that you had a good experience. we hope to see you in the near future.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to interstate.
Stayed 14 nights in Feb 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We hope you consider staying with us in the future.

6/10 Okay

Jeri, Marshfield

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was not cleaned very well. There was trash right out in the parking lot.
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 Okay

Kevin

Traveled with group
Both of our cards didn't work the 2nd night, and we never left them next to phone. Also, the tub drain was clogged up with peeling paint from the tub so it drained slow. Good price for a place to just sleep, and quick grab style breakfast.
Stayed 2 nights in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 Okay

Hao

Liked: Staff & service
room is ok, not not everything so clean. The worst part is the smell, I smell smoke inside all night, some, a bit weeds. That affects my sleep a lot!
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 Excellent

Habib

Liked: Amenities
Very cool and satisfying
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are delighted that you had a wonderful stay. We strive for a delightful experience for our guests. Thank you for your kind words. We cant wait to see you the next time you are near this area.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Didn't care for the nonstop traffic of people constantly going up and down the stairs and the slamming of doors all night long. Property seems to be going through some renovations, it definitely needs it.
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 Good

Vinny

Liked: Cleanliness
No problem good hotel to staying
Stayed 1 night in Feb 2024