Outdoor pool, pool umbrellas, sun loungers
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Reviews of Ibis Bay Beach Resort

2.5 out of 5
Ibis Bay Beach Resort
3101 N. Roosevelt Blvd, Key West, FL

Reviews

7.8

Good

Rating 10 - Excellent. 670 out of 1598 reviews" "
Rating 8 - Good. 419 out of 1598 reviews" "
Rating 6 - Okay. 256 out of 1598 reviews" "
Rating 4 - Poor. 135 out of 1598 reviews" "
Rating 2 - Terrible. 118 out of 1598 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Goog
Stayed 1 night in Apr 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff wasn’t very friendly, especially the one bus driver!! Not many spoke English. Besides that I loved it there!!!
Stayed 3 nights in Apr 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
Clean and nice place.. the AC didn't work that great.
Stayed 1 night in Apr 2024

8/10 Good

Chunhua, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a fine resort. I like sea turtles, parrots, sharks in the facility. The staff registered me is professional but is not nice to me and my wife, giving us feeling that they just want our money. But overall we like the resort.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Caridad Teresa Mijares

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price I paid for the hotel was too much in comparison with the hotel's overall quality. The front desk gave me excellent service. On the other hand, breakfast wasn’t good. In addition, early in the morning, around 6 a.m., there were too many noises from the maintenance people of the hotel, laughing and talking super loud. The trash in the hotel had been smelling horrible for two days. The location of the hotel is good and accessible to other places, and I liked the transportation service.
Stayed 4 nights in Apr 2024

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason why I gave the property a rating of four for the staff and services was for the services available not the staff.. the staff was awesome but the services they offered.. kayaking.. golf cart rentals and bikes was not available are whole stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We were right on the bay. We enjoyed the views from our patio. There were patio chairs and hammocks provided. We also enjoyed watching the birds and iguanas walking around our patio area. We fed sharks at the Stoned Crab restaurant which is connected to the property. We also rented a golf cart right at the hotel and spent a fun day driving around Key West. They also rent jet skis (tours), kayaks (Lighted night tour), and pedal bikes. I liked that they offered so many things to do right from the hotel. The rooms were clean and beds were comfortable. The pool was also nice. Good music playing and drinks available at the bar right next to the pool area. We enjoyed our stay and would definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abel lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cozy place, very nice views and atmosphere, a shame that the restaurant closes so early
Stayed 1 night in Apr 2024

10/10 Excellent

Yulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing super!!!!
Stayed 1 night in Apr 2024

6/10 Okay

Maggie Jane

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
I have mixed feelings about my stay at the Ibis Bay Resort. First off it is one of the more reasonably priced accommodations in Key West. They have great amenities, such as their large clean pool, free continental breakfast and free transport to and from old town. You can also rent golf carts, scooters, bicycles, and they offer a few different tours. Unfortunately, we were quite disappointed with our room. We booked the queen bed courtyard room on the 2nd floor. They did a lovely job decorating the tiny room but the room was extremely damp and smelly. The carpet was old and most likely the cause of the smell. The air conditioning system ran continuously and was very loud. The venetian blinds let in a lot of light from the outside hallway and didn’t provide much privacy at night. In order to fit our luggage, we moved the patio chairs and bistro table to the outside hallway. This is an old motel that has been nicely decorated but requires a lot more than paint to bring it up to modern standards. So would I stay here again? Maybe, but I would definitely upgrade to a larger room on the main floor with an ocean view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristina Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access right to heart of the city.
Stayed 2 nights in Apr 2024

8/10 Good

Michael Charles Mcclure

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Russell, Port Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay in Key West but was highly disappointed for having to pay a $50 resort fee in addition to the total Expedia payment .. still not sure I didn't get ripped off 😕
Stayed 2 nights in Apr 2024

8/10 Good

Angela

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Our room had the two double beds with the deck on the bay. The outside area was great. The room had termites really badgered, it’s an older room and it showed. Not complaining our stay was fantastic, I could have just lived outback!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here a handful of.times....it never disappoints!!
Stayed 3 nights in Apr 2024
Response from Gina on Apr 25, 2024
Thanks for coming back time and time again!

8/10 Good

julie

Traveled with partner
Stayed 1 night . Booked small room for my husband and I . Room size okay but shower was Tiny…. Air conditioner went on and off all night . It was nice to have driver there to take us downtown and pick us up . Pool area nice . I feel it was expensive for what we got .
Stayed 1 night in Apr 2024

10/10 Excellent

Van Nu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythings is perfect!
Stayed 3 nights in Apr 2024

6/10 Okay

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Gina on Apr 25, 2024
Thanks Omar!

10/10 Excellent

Omar

Good
Stayed 1 night in Apr 2024
Response from Gina on Apr 25, 2024
Thanks Omar!

8/10 Good

cathyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Loved it.
Stayed 1 night in Apr 2024

4/10 Poor

Naomi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was disappointed with the hotel. The walls are extremely thin so you can hear everything in adjacent rooms, alarms at 5:30am, conversations, etc. The floors of the room were also dirty and the bathroom is small. I mean very small. The staff was lovely. I would say the pool and the staff were the best part of the hotel. And the complimentary shuttle bus to old town Key West. That was convenient. If it had been cheaper I might not have been so disappointed but for what I paid for 4 nights, it was not worth it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

8/10 Good

Claudia

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Nice old-school motel, really. The rooms are what you'd expect 40-50 years ago. Nice and clean, but not really up to modern standards. It's a charming place, and fun to stay. They've built a little beach on the water that you can relax on, but not really swim because it's shalliow and the bottom is mostly mud and seaweed. There's a swimming pool, but just more or less a nice back-yard pool. The Stone Crab Restaurant is on-site, but pretty expensive. The free breakfast is just average.
Stayed 2 nights in Apr 2024
Response from Gina on Apr 25, 2024
Thanks John for the informative review!

8/10 Good

frechelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2024
Response from Gina on Apr 25, 2024
Thanks Frechelle!

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis Bay was a wonderful place to stay! The entire staff was friendly and very helpful. It was clean. Our room opened up on the beach side through a slider there was a a small patio with two chairs and a table. There was also our own hammock right there. The food in the restaurant was excellent and they offered an extensive continental breakfast at no extra charge. It was a great place to stay and we will be back
Stayed 4 nights in Apr 2024

10/10 Excellent

Katelin Elisabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was beautiful. The pool at the resort was well maintained. The staff were all friendly. I loved the parrots and tortoises. The private beach was perfect for rock and shell finding. The room was very quaint but nice for a short stay. The resort was nicely located near restaurants and other attractions. It was also a short walking distance from some of the more popular tourist destinations. The resort itself offered many reasonably priced activities/accommodations. The shark feeding for FREE was amazing!!! I would definitely visit again :)
Stayed 3 nights in Mar 2024

4/10 Poor

ray

Traveled with family
Disliked: Amenities, property conditions & facilities
Run down in need of extensive repairs and upgrades.
Stayed 4 nights in Apr 2024

8/10 Good

Venkataramani

Best thing about our stay at Iris bay beach resort was the bay view from our room. It’s a colorful property with a large parrot, turtles etc. Unfortunately the first room we got had termite dust which left a bad impression about the management. But they did agree to change the room.
Stayed 2 nights in Apr 2024

8/10 Good

Thomas

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to downtown and Mallory Square
Stayed 2 nights in Apr 2024

2/10 Terrible

Evelin

Stayed 3 nights in Mar 2024

6/10 Okay

Marco A

Traveled with family and small children
Liked: Staff & service, amenities
Tiny beds Loud AC Very uncomfortable with two adults and two kids.
Stayed 2 nights in Apr 2024
Response from Gina on Apr 25, 2024
Marco, thanks for the feedback, we do have larger rooms available that can accommodate a family!

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great, fun resort. We stayed in a Bay View room, which was pretty and had a great space with plentiful hammocks and chairs to relax and enjoy the view. Rooms are clean, with comfy beds. The staff is very friendly and helpful. There is easy access to fun activities in Key West, including a shuttle into the downtown area, which is super convenient. The continental breakfast could use a few more options (i.e. additional drink choices, such as juices, and a few more food items would be nice). Otherwise, this is a great place and we would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

laura

Stayed 1 night in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

Sissi

Liked: Staff & service
Good
Stayed 2 nights in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

HAIYAN, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute room and refrigerator in the room. Like the decorations around the resort. Only thing is nobody clean the trash in the room.
Stayed 2 nights in Mar 2024

2/10 Terrible

April, York

Disliked: Staff & service, property conditions & facilities
No real pillows, just throw pillows. No hot water. Tiny shower. Can barely navigate around bed. Restaurant is a limited to seafood and is overpriced. “Resort” charged additional fee upon arrival for some reason. Room was clean but rundown.
Stayed 1 night in Mar 2024
Response from Gina on Apr 25, 2024
April, we appreciate the feedback. We use standard size pillows, throw pillows would just be on the couches. The resort fee is mentioned prior to booking and it includes breakfast, parking and our downtown shuttle.

8/10 Good

Manuel

Stayed 1 night in Mar 2024
Response from Gina on Apr 25, 2024
Thanks for your great rating!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. No complaints.
Stayed 5 nights in Mar 2024
Response from Gina on Mar 28, 2024
Thanks for the great rating!

8/10 Good

Greg

Liked: Cleanliness, staff & service
Was nice
Stayed 1 night in Mar 2024
Response from Gina on Mar 28, 2024
Thanks for the great rating!

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms. Staff was very friendly and efficient.
Stayed 1 night in Mar 2024

8/10 Good

Murphy

Liked: Cleanliness, staff & service, amenities
It was our first time at the Ibis. We will be back in the future.
Stayed 7 nights in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice property. Cute decorated rooms. My grandson loved the macaw, the turtles and the pool. Easy parking and a convenient part of town. Grocery stores, laundromat, CVS, Walgreens all close by. Great place for families or anyone who wants a nice clean hotel at a reasonable price. Close drive to Smathers beach and the shuttle bus was convenient to go to the Old Town area. Would definitely stay here again.
Stayed 2 nights in Mar 2024