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Karlsbad Grande Madonna

4.0 star property
Hotel in Karlovy Vary with 2 restaurants and a full-service spa

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Photo gallery for Karlsbad Grande Madonna

Minibar, in-room safe, desk, free cribs/infant beds
Indoor spa tub
Exterior
Minibar, in-room safe, desk, free cribs/infant beds
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Triple Room (Spa Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Spa Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room (Wellness Package)

Standard Triple Room (Wellness Package) | Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Spa Package )

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment

Minibar, in-room safe, desk, free cribs/infant beds

Apartment

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Spa Package )

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Spa Package)

Apartment (Spa Package) | Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Spa Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Desk
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
Moravská 2093/2A, Karlovy Vary, CZECH REPUBLIC, 360 01

What's nearby

  • Church of St. Mary Magdalene - 1 min walk - 0.1 miles
  • Hot Spring Colonnade - 3 min walk - 0.2 miles
  • Mill Colonnade - 5 min walk - 0.3 miles
  • Elizabeth's Spa - 16 min walk - 0.9 miles
  • Diana Lookout Tower - 18 min drive - 5.4 miles

Getting around

  • Karlovy Vary Station - 11 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 18 min drive

Restaurants

  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬3 min walk
  • ‪Goethe's Beer House - ‬5 min walk
  • ‪Restaurace U Švejka - ‬3 min walk
  • ‪Old Carlsbad Grill - ‬4 min walk

About this property

Karlsbad Grande Madonna

Upscale hotel located in Karlovy Vary City Centre
You can look forward to a free breakfast buffet, a coffee shop/cafe, and a garden at Karlsbad Grande Madonna. Treat yourself to a massage, Ayurvedic treatments, or reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), massage treatment rooms, and a front-desk safe
  • A 24-hour front desk, concierge services, and multilingual staff
Room features
All 54 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Czech, English, German, Russian

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8.6 out of 10, Excellent, 186 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 13 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • GRAND RESTAURANT
  • LOBBY BAR
  • U KRIZOVNIKU

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 109.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 160
  • New Year's Eve (December 31) Gala Dinner per child: EUR 110 (from 2 to 12 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 15 years old)
  • Self parking fee: EUR 13 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 109.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

AURA PALACE Spa Wellness hotel Karlovy Vary
Karlsbad Grande Madonna Aura Palace Hotel Karlovy Vary
AURA PALACE Spa Wellness Karlovy Vary
AURA PALACE Spa Wellness
Karlsbad Grande Madonna Aura Palace Hotel
Karlsbad Grande Madonna Aura Palace Karlovy Vary
Karlsbad Grande Madonna Aura Palace
Karlsbad Grande Madonna Hotel
Karlsbad Grande Madonna Karlovy Vary
Karlsbad Grande Madonna Hotel Karlovy Vary

Frequently asked questions

Is Karlsbad Grande Madonna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Karlsbad Grande Madonna?

Self parking is available for EUR 13 per night.

What time is check-in at Karlsbad Grande Madonna?

Check-in begins at 2:00 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Karlsbad Grande Madonna?

Check-out is at 11:00 AM. Late check-out is available for EUR 30 (subject to availability).

Does Karlsbad Grande Madonna provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per person applies.

Where is Karlsbad Grande Madonna located?

Located in Karlovy Vary City Centre, this spa hotel is steps from Church of St. Mary Magdalene, Hot Spring Colonnade, and Market Colonnade. Karlovy Vary Municiple Theater and Zámecké Lázně are also within 5 minutes. Karlovy Vary dolni n. Station is 24 minutes by foot and Karlovy Vary Station is 26 minutes.

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Karlsbad Grande Madonna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystof

Stayed 1 night in Mar 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Steve

Liked: Cleanliness
Leider wurden wir nicht wie gebucht im Hotel untergebracht, sondern in einem Apartment im Haus Festival. Es wurde uns nur grob gesagt wo dieses zu finden ist und wir mussten länger suchen. Zur Unterkunft führten viele Treppenstufen. Im Apartment waren nur 2 kleine Decken für 4 Leute vorhanden und erst nach dem 4. Mal ansprechen an der Rezeption wurde uns am 2. Tag Bezüge hingelegt, welche wir dann selber beziehen mussten. Leider war es kein Wellness-Erlebnis, wenn man für die Anwendungen und Frühstück sowie Abendbrot immer in das Hotel laufen musste und zurück. Wir baten um ein Zimmer im Hotel, da wir 2 kleine Kinder dabei hatten und ich schwanger bin. Es wurde nicht darauf eingegangen. Die Kommunikation war sehr schwierig, Deutsch und Englisch wurde nicht verstanden. Wir mussten über Handyübersetzung kommunizieren. Das Frühstücksbuffet war okay, manche Sachen wurden nicht aufgefüllt, man stande lange an der Kaffeemaschine an und es fehlte Geschirr, auf welches man ein Stück warten musste. Das Abendessen war am ersten Abend okay, das Schnitzel am zweiten Abend war total verbraten. Die Kinder haben keine Wellnessanwendungen bekommen, obwohl diese bezahlt waren, die Mitarbeiter waren nett aber die Betreuung chaotisch. Wir standen oft im Wellnessbereich wie bestellt und nicht abgeholt. Der einzige Pluspunkt war die phänomenale Aussicht aus dem Apartment und die Lage zur Innenstadt. Leider viel Geld bezahlt für kein Wellnessfeeling.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stays during our recent vacation. We did the Wellness Package and enjoyed dinner and two spa therapies. I want to thank Renata Masatova for coordinating Xenon Therapy for my wife and I. We did three sessions and was the most enjoyable thing we have ever done. We feel awesome and look forward to returning. The hotel was very clean and comfortable. The dinner and breakfast was very tasty. Natalia was very kind during our check in and provided great customer service.
Stayed 1 night in Jun 2022

6/10 Okay

Tom, London

Liked: Cleanliness
Disliked: Staff & service
Great location easy walking access to centre. Room was clean. Service was lacking, Spa not very friendly nor English spoken in SPA. They give us bed sheets instead of towels for jacuzzi, told me to go to my room and bring my shower towel... We only had one each and did not want to dirty it in the spa, would like to keep it fresh for our shower. For a 4 * hotel not acceptable. The hotel seems focused on catering to Russian clients, which is understandable but even as we where next in line for reception priority was given to Russian speakers. However service has this Eastern European soviet style, not very friendly nor do they go out of their way, maybe their clientele is used to this and willing to overlook. Absolutely no precautions taken for the Covid19 situation except a alcohol gel at reception. No plastic barrier at reception, no face masks, no social distance. Breakfast again self service buffet, waiters with no mask no gloves, absolutely no minimum mitigation measures taking Covid19 situation as an international hotel. I understand Czech Republic currently has low levels but need to consider this is an international hotel with people arriving from all over Europe some with high epidemic locations in this new day an age I just did not feel comfortable that no basic mitigation measures were in place like other hotels. All in all would try another hotel next time.
Stayed 1 night in Jul 2020

4/10 Poor

LM

Liked: Cleanliness, amenities, property conditions & facilities
Es ist ein schönes Hotel und auch die Zimmer sind groß und geräumig. Ich war total enttäuscht was den Spa Bereich angeht. Die Sauna wird an fest vorgeschriebenen Zeiten angemacht. Leider gibt es auch kein Pool nur einen großen Whirlpool.
Stayed 4 nights in Dec 2019

8/10 Good

Roland, Hässleholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Själva hotellet med personal, rum, frukost och läge har varit helt fantastiskt. - Stort minus var parkering i synnerhet för motorcykel. Både tillfart och själva parkering lutar mycket- mycket kraftigt. Beläggning dålig kullersten. Park. avgift kändes också dyrt. 15€\ natt även för mc. Men annars förövrigt kan varmt rekommenderas.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень уютный отель, расположенный в центре Карловых Вар. Персонал вежливый и отзывчивый. Завтраки очень вкусные. Обстановка холлов роскошная, очень много антиквариата и картин.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель выбрали случайно, в Карловых Варах уже бывал

Красивый отель, отличное расположение рядом с источниками. Прекрасное обслуживание в спа, хороший шведский стол. Красивый интерьер отеля и номеров. Можно рекомендовать друзьям и знакомым.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Geanken für jeden

Das Hotelzimmer war super, auch das WLAN war hervorragend. Der Service des Personal lies zu wünschen übrig. Keine Motivation, keine Freundlichkeit. Das Essen war ein Katastrophe (Halbpension). Das Wellness-Paket war gut
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Aka, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, nice treatments

We're satisfied with services and treatments, doctor was amazing and high experienced. Thanks lot Aura!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukke hyggeligt hotel med super SPA

Vi havde ophold 6 dage med alt inklusiv med spa pakke. Mad var meget delicious,vildt, kanin, laks, forskellige salater og snacks.Spa pakke inkluderer 18 procedurer per 7 dage og lægens konsultation. Vi kunne godt lide de alt! især personale:)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel is very well located. Very close to the last stop of bus no.2. And very close to the springs. The service there was very good and staff were very friendly. Overall, it's a pleasant stay.