Great service, staff were kind, room was clean and beautiful, especially my room was so cute! One of my favorite hotel and definitely want to come back again.
Sayuri
2024 年 1 月入住 1 晚
6/10 一般
Kelly
2024 年 1 月 7 日
满意:客房舒适度,清洁度
不满意:住宿条件和设施,员工和服务
Needs some repair
Property needs some repair. Very basic. Nowhere to hang towels as towel rack broken and hanging off. No face washer. No hand towel. The view is not what is advertised as there are buildings obstructing the view of the fort. Don't book for the view. If you want a good view of fort go to Lal Garh a 2 minute walk away that has a roof top restaurant. Food was good. Laundry service good. Otherwise comfortable stay once the heater was working (had to ask 3 times). Hot water unreliable.
Kelly
2024 年 1 月入住 2 晚
10/10 超赞
Andrew
2023 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay here. Very friendly staff. I actually arrived very late at night, thanks to Indian Railways and someone from the hotel came to meet me at the station and drove me to the hotel. This was amazing service and such a relief for me as I was incredibly tired. We even completed check-in the next morning so I could sleep first! The hotel is perfectly situated, good air-conditioning in the room, and very spacious. They also arranged for me to travel to Jodhpur so I could catch my onward flight to Delhi. I would certainly recommend staying here for a visit to Jaisalmer.
Andrew
2023 年 4 月入住 2 晚
2/10 糟糕
Yashjeet
与配偶出行
2023 年 2 月 23 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
Hi,
The property looks good in pictures but little different once you get in the rooms. Rooms are still good to stay for a night or two, but the owner of the this Pleasant Hotel doesn’t know what customer service is. Had the most horrible and uniquely bad customer service with all my years of traveling. Me and my partner were travellers from Canada and booked a room at their hotel for 3 nights. When we checked in our friend’s parent’s (over 70 age) needed to rest until their flight time which was in 2 hours. So we took them to our room booked at this hotel, but the owner didn’t like this and told me to get out of the property as we will not allow anyone except the 2 guests booked. I explained him the situation that they are old and they are here only for 2 hours. He was very adamant on kicking us out. It seemed like he took it on his ego. He said no hotel in the world allows anyone else except the guests booked. We have travelled to many countries and many cities, never seen anything to what he claims. I almost laughed because just couple nights ago me and my partner stayed for few hours at a different hotel in Jaiselmer where my friends were staying. They clearly didn’t had problem with guest’s friend so not sure where this guy bringing his facts from. In the end I had to apologize and beg him to not kick us out as I didn’t want to cause any inconvenience to the elderlies. But I knew I could definitely leave a review on what happened there.
Yashjeet
10/10 超赞
maninderpal s
与家人出行
2023 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff, quick to resolve issues. Room and bed was very comfortable. Quick and easy check in.
Already recommended to my friends who will be visiting in few days. 👍👍👍👍👍👍
maninderpal s
2023 年 2 月入住 1 晚
10/10 超赞
Anisha
与配偶出行
2023 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A really excellent and affordable stay - located just outside the fort with beautiful views of it from the rooftop restaurant. Only a 10-15 minute walk from the fort as well. The food at te restaurant was excellent; there are limited breakfast options but an extensive list of lunch/ dinner items. The room we stayed in was clean and well/decorated. It was on the smaller side but this wasn’t an issue for us.
We coupled our stay with the camel safari offered by the hotel and it was excellent - I highly recommend it! You sleep under the open stars directly on cots on the dunes (not in tents). This wouldn’t suit someone who likes a little luxury but is perfect for anyone looking for a less touristy and unique experience.
The staff went above and beyond to make our stay seamless, from a 4:30am complimentary pick up at the train station to options on what to see in the city.
Anisha
2023 年 2 月入住 1 晚
8/10 还可以
Minu
2023 年 2 月 1 日
Minu
2023 年 1 月入住 2 晚
10/10 超赞
真实旅客
2022 年 8 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent séjour a Pleasant Haveli
Séjour très agréable, l’hôtel est bien situé pour pouvoir explorer Jaisalmer à pied, tout en étant légèrement a l’écart, et donc au calme.
La terrasse est très agréable le matin et le soir !
真实旅客
2022 年 8 月入住 2 晚
6/10 一般
Siddhartha
与家人出行
2022 年 4 月 12 日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
Siddhartha
2022 年 4 月入住 1 晚
2/10 糟糕
Sanjay
与家人出行
2021 年 12 月 31 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The neds were not conortable, bathrooms were not clean and hot and cold water was not working..