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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, walk to St. Johns Town Center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Breakfast area
Exterior
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
Bathroom shower
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • Popular LocationSt. Johns Town Center4 min walk
  • Popular LocationUniversity of North Florida5 min drive
  • Popular LocationMayo Clinic Florida10 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive
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Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

9.1/10 Wonderful

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8/10 Excellent

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.7/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.7/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Egyptian cotton linens
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Jacksonville

Tru By Hilton Jacksonville St Johns Town Center is located in Southside, a neighborhood in Jacksonville, and is in a shopping district and near the airport. Jacksonville Zoo and Gardens is a popular area attraction and if an activity is on the agenda, Jacksonville Beach Pier and Jacksonville Cruise Terminal are worth checking out. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena.

What's nearby

  • St. Johns Town Center - 4 min walk
  • University of North Florida - 5 min drive
  • Saint Vincent's Medical Center Southside - 7 min drive
  • Mayo Clinic Florida - 10 min drive
  • HCA Florida Memorial Hospital - 12 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • Chick-Fil-A - 5 min walk
  • The Cheesecake Factory - 8 min walk
  • McDonald's - 5 min walk
  • Texas Roadhouse - 4 min walk
  • Panera Bread - 7 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center
A 24-hour gym, a 24-hour business center, and a snack bar/deli are just a few of the amenities provided at Tru By Hilton Jacksonville St Johns Town Center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Games, smoke-free premises, and a foosball table
  • Luggage storage, an elevator, and a front-desk safe
  • Guest reviews give good marks for the helpful staff and location
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on Jun 9, 2024 start from $126.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Jacksonville St Johns Town Center?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-out is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mi (2 km) of University of North Florida and St. Johns Town Center. UNF Arena and Florida State College - South Campus are also within 3 mi (5 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 417 out of 590 reviews" "
Rating 8 - Good. 101 out of 590 reviews" "
Rating 6 - Okay. 37 out of 590 reviews" "
Rating 4 - Poor. 21 out of 590 reviews" "
Rating 2 - Terrible. 14 out of 590 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very friendly and care about your stay. The breakfast was good and the hotel room felt so homey
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maureen

Traveled with family
First time at this or any Tru by HILTON. Very pleased with the property and the convenient location. I would consider this an economical yet minimalist hotel. Very clean, comfortable and well appointed though not lush which was the price point I was looking for. The free breakfast was more than adequate and tasty, quite a number of options. Coffee available all day. Decent workout area. Staff very pleasant and welcoming. Definitely returning on my several trips a year north from south Florida.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all of the Town Center. Cool new hotel design

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped and stayed the night on our way further south. Extremely happy with our choice. Super clean. Clean floor, sheets, bathroom, everything. Love that there are no carpets. Simple and clean. The included breakfast was great. Much better than other hotels. Everything was brought out fresh and well maintained. Great staff. Will definitely stay at Tru Hotels more often. If you enjoy hotels with moldy musty smells and dirty carpets that are 30 years old then don't book here. This place is simple and clean
Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Liked: Staff & service
The hotel did not offer a late checkout services
Stayed 1 night in Mar 2024

10/10 Excellent

marcella

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to visit UNF. It was close and convenient to everything we needed. This was not my first stay there. I recommend it to the point I we be staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

6/10 Okay

Deborah

Traveled with family
Liked: Staff & service
Check in was great… tv didn’t work in one room - had to change rooms. Why are there no in-room safes? Feels like I’m getting less but paying more!!
Stayed 1 night in Mar 2024

10/10 Excellent

Josefina

Stayed 2 nights in Feb 2024

4/10 Poor

Mimi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I gave 2 stars because of the bedding. The partial duvet cover does not stay in place over the comforter and resulted in terrible sleep 3 of 3 nights. The bedding constantly shifting and bunching was very disruptive to constantly fix. Mattress and pillows were fine.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Randy

Stayed 2 nights in Feb 2024

10/10 Excellent

Riter

Stayed 2 nights in Feb 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous location
Excellent one night stay. Very pet friendly and well situated near many restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

William

I was impressed
The room does not have a microwave or stove top and the refrigerator was a mini fridge but the service was A1. I really appreciate the thoroughness of the staff. The gave excellent customer service and care.
Stayed 2 nights in Feb 2024

10/10 Excellent

marcella

Business traveler, Traveled with family
Liked: Cleanliness
Clean and close to UNF.
Stayed 1 night in Jan 2024

10/10 Excellent

Charlie123

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tru chain! Staff friendly!
Stayed 1 night in Jan 2024

6/10 Okay

emily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Gone missing!!
The room was good…space around the beds was very tight. Front desk staff was either missing or asleep. The night gentleman was missing and the morning lady was sound asleep. That really doesn’t look good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ALEXIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2023

8/10 Good

Michael

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2023

General hotel information

Reasons to Book
Property Cleanliness & Great Location
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5