Single Room, 2 Queen Beds, Kitchen | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews of Flat Creek Inn

2 out of 5
Flat Creek Inn
1935 N. HWY. 89/26, Jackson, WY

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just out of Jsckson on the National Park side. Wonderful view. Property is older, needs some updating and the rooms are cramped but worked fine since we basically just slept there.
Stayed 2 nights in May 2024

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone ok
Stayed 1 night in May 2024
Response from korinne on May 27, 2024
Thanks Raymond!

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was way better than we expected! Very clean ! Only downside was the coffee machine did not work.
Stayed 2 nights in Apr 2024
Response from korinne on May 20, 2024
Oh no. I will let management know about the coffee machine. I'm happy you enjoyed your stay.

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from Elk grazing area great views.
Stayed 1 night in May 2024
Response from korinne on May 20, 2024
Larry, thanks for staying with us and noticing the views!

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of hot beverages at the office/store Definately operated by great folks
Stayed 1 night in May 2024
Response from korinne on May 20, 2024
We sure think that great folks choose to stay here and you are one of them. Thanks William!

10/10 Excellent

Monte, Beaverton

Convenient location, clean, nice rooms.
Stayed 3 nights in May 2024
Response from korinne on May 20, 2024
Monte, you are the best! Thanks for staying with us and leaving this kind review.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property eas just outside of town.close to the National park we wanted to explore
Stayed 3 nights in May 2024
Response from korinne on May 20, 2024
It's a perfect location. Thanks for staying with us.

8/10 Good

Corey

Liked: Cleanliness, staff & service
Convenient location for visiting Grand Teton. Room was clean and spacious with convenient parking. Furnishings were a bit worn (bathtub and mattress) but everything worked for the most part. I did have an issue trying to operate the microwave while the TV was on — it kept tripping the surge protector. So I just used microwave with the TV off.
Stayed 4 nights in Apr 2024
Response from korinne on Apr 22, 2024
Now this is good feedback. We will work on fixing this issue today. What a pain. Looks like you are pretty smart to find a work around. Thanks and have a wonderful trip.

2/10 Terrible

Leslie

Stayed 1 night in Apr 2024
Response from korinne on Apr 29, 2024
Oh Leslie, We are terribly sorry that we didn't meet your expectations. We will try harder. Have a great trip.

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little rustic place just out of Jackson.
Stayed 2 nights in Mar 2024
Response from korinne on Mar 25, 2024
This is a darling sentence. We may need to make it our tagline. :-)

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from korinne on Mar 25, 2024
Jacob, you are the bomb. Thanks a ton.

2/10 Terrible

DeAnna

Stayed 1 night in Mar 2024
Response from korinne on Apr 9, 2024
DeAnna, We are truly sorry that we didn't meet your expectations. We will try harder. Have a wonderful spring.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Beware there lobby closed at 5 pm and do check inn is complicated after that. The staff was awesome. Just strange close check inn do early.
Stayed 1 night in Mar 2024
Response from korinne on Mar 11, 2024
Hi Amy,In the summer when we are crazy busy, we stay open until midnight. In the winter when we are slow, we close earlier. We are just a mom and pop motel in Wyoming. It would be hard to find staff during the off season when many of them are away at college to cover this. I'm sorry. After hours the keys are in a locked box on the side of the lobby. The codes to unlock the boxes are sent to each guest. Have a wonderful spring.

8/10 Good

Lisa

Was clean and comfortable
Stayed 1 night in Feb 2024
Response from korinne on Feb 26, 2024
Lisa, you are very kind. Thank you so much for staying with us.

4/10 Poor

Angelica

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Feb stay
We stay in Jackson once every couple of months trying different places. This was by far the least impressive as far as bare bone amenities/location. However Jeff in the office was very accommodating. We originally had a room that had quite an odor as well as some blood stain on the side of the bed. He swiftly changed our room and returned some $ from our stay which was not expected but appreciated. Beds were pretty uncomfortable room appears in rough shape. If you’re only looking for a place to sleep at night this will do. However in the winter it’s definitely nice to relax in a hot tub post skiing/winter activity.
Stayed 4 nights in Feb 2024
Response from korinne on Feb 26, 2024
Oh Angelica, this breaks our hearts that we didn't meet your expectations. Yes, a hot tub would be such a treat after a cold day of skiing. We will try harder.

10/10 Excellent

Janna, Porterville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, Flat Creek Inn is great! Love being so close to the Elk preserve!
Stayed 3 nights in Feb 2024
Response from korinne on Feb 26, 2024
Janna, This may be my favorite review of the week. Thank you for your kindness.

10/10 Excellent

Kelly, Union

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly and accommodating staff and great price point!
Stayed 3 nights in Feb 2024
Response from korinne on Feb 26, 2024
Kelly, Thanks for staying with us and a bonus thanks for taking the time to leave a review. You are awesome.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from korinne on Feb 26, 2024
A 10! Kelly, thanks so much!

10/10 Excellent

Tate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from korinne on Feb 19, 2024
Wahoo! Tate, you are the best. Thank you.

2/10 Terrible

Mark

Stayed 1 night in Feb 2024
Response from korinne on Mar 25, 2024
Oh darn Mark. I wish there was some info here so that could know what to work on. Super sorry that we didn't meet your expectation. This is our only 1 star review on Expedia all year and we feel bad about it. Have a sweet spring season.

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location perfect for our needs
Stayed 3 nights in Feb 2024
Response from korinne on Feb 12, 2024
Alejandra, Thank you. We think so too. :-)

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed there twice and impressed with everything.
Stayed 2 nights in Jan 2024
Response from korinne on Feb 5, 2024
Gerald, You have made our day! Thanks for being a repeat guest.

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was neat to hear the elk and coyotes around the property
Stayed 3 nights in Jan 2024
Response from korinne on Jan 29, 2024
Oh! This is my favorite review of the week! Yes, it is so awesome.

10/10 Excellent

Ti

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice view from the unit. Staff were extremely friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Kamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but rooms were clean. TV channel selection was great! Property is directly across from the elk refuge! Office closed at 5:30 pm. Had trouble with the heater first night. By the time we realized it, there was no one there. Next morning was told someone would be there to fix it which to some degree they did. Still not completely fixed. Housekeeping staff was super nice. I wouldn’t bother selecting the “mountain view”.
Stayed 2 nights in Jan 2024
Response from korinne on Jan 29, 2024
Thanks Kamela! It sounds like you had a nice stay. I will talk with the mangers today on the HFAC.Have a great day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchenette room was nice
We had the room with the kitchenette. It was very clean and had all necessary pots and utensils for 4 people. Also had a new clean sponge, detergent, and paper towels. Beds were comfortable. Only warning: while the inside of the room was absolutely up to date, the building is older and not very noise insulated. We would hear the neigbors above us walking and the snow shoveling around 6 am was very, very loud. Overall though great experience.
Stayed 2 nights in Jan 2024
Response from korinne on Jan 22, 2024
Hi Anon,Thanks for this very informative post to help out future travelers. We talked about some new ideas on the noise. Stay tunned. Have a great new year.

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service
Budget and tidy place to stay for a few nights, cook your own food, and get on the road easily. With a kitchen I’d expect a larger coffee pot, and a baking sheet would have been helpful (I used foil instead, lucky I had some). Nice view across the highway of the elk reserve fields.
Stayed 3 nights in Dec 2023
Response from korinne on Jan 15, 2024
Robert, these are GREAT suggestions. We will discuss them as a management today. Thanks and Happy New Year!

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well updated interior, convenient parking access, loved our extended stay here.
Response from korinne on Jan 8, 2024
Jeffrey, you have made us all smile over here. Thank you for this kind review. Have the best year ever.

10/10 Excellent

Robert

Liked: Amenities
Stayed 1 night in Dec 2023
Response from korinne on Dec 27, 2023
Wahoo! Thanks Robert.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from korinne on Dec 27, 2023
Thanks Eugene. Have the best year ever!

8/10 Good

MariaTeresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds, nice room and very clean.
Stayed 2 nights in Dec 2023
Response from korinne on Dec 11, 2023
Maria, you are the best. Thanks for taking the time to post this review and for staying with us. Have a Merry Christmas.

10/10 Excellent

Chelsea

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was such a breeze. Got in town late and was able to just get our room key from a lock box. Great experience at this hotel, we will be back.
Stayed 2 nights in Nov 2023
Response from korinne on Nov 20, 2023
Bravo! Thanks for this kind review. We hope to see you back soon. Thanks Chelsea.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Small quiet motel outside of town in a beautiful setting
Stayed 2 nights in Oct 2023
Response from korinne on Nov 13, 2023
John, this could be our profile photo description. Thank you for posting it. Have a wonderful holiday season.

8/10 Good

Marla

It was quiet and very clean.
Stayed 1 night in Nov 2023
Response from korinne on Nov 6, 2023
Marla, you are very kind. We sure appreciate you. Thanks so much.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from korinne on Oct 30, 2023
Debra, you are the bestest. Thanks so so much.

8/10 Good

Monica E.

Stayed 2 nights in Oct 2023
Response from korinne on Oct 30, 2023
Monica, Thanks so much for taking the time to post a rating. Have a super duper day.

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location staff very friendly and helpful.
Stayed 4 nights in Oct 2023
Response from korinne on Oct 23, 2023
Ashok, This review makes us smile from ear to ear. Thank you for your kindness.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Clean and spacious. View of the elk refuge. Nice and quiet away from the noise of town. Pleasant stay.
Stayed 1 night in Oct 2023
Response from korinne on Oct 23, 2023
Thanks Robert! You are the bomb.

8/10 Good

Ammon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met several spider friends while staying, but overall clean and cozy. Nice location close to the center of town.
Stayed 1 night in Oct 2023
Response from korinne on Oct 23, 2023
Ammon, I wonder if you are named after the Ammon in the Book of Mormon. If not, look him up. Great guy. :-) So sorry about the spiders. I'm glad that you consider them friends. We just recently sprayed and for the first few days afterward, they all come out of hiding. I think things are under control now.

10/10 Excellent

Juli, Lindon

Liked: Staff & service, property conditions & facilities
Best and closest access to grand Teton. No frills but it is clean and has good amenities. Some of the rooms even have a full kitchen. All of the rooms have a view of the elk refuge. The only problem for some people may be that it is on the highway and there is street noise. But that does not bother me. Also, parking is easy. You will be able to park right in front of your room. There is a convenient store and gas station at the office making it easy to fill up your tank on the way out. Staff is very courteous and helpful. Rooms are big enough and have everything you need.
Stayed 1 night in Oct 2023
Response from korinne on Oct 30, 2023
Juli, This wins my favorite review of the week. [balloons falling from the sky and confetti.] Thanks so much. :-)

10/10 Excellent

Laurie

Traveled with family
Liked: Amenities
Lovely location, unique furnishings. Perfect place to stay while visiting Teton National Park. Except for the toad noise, very peaceful. Sunrise was phenomenal!
Stayed 1 night in Oct 2023
Response from korinne on Oct 23, 2023
I think that makes God so happy when we notice his creations like the sunrise. Way to be His favorite today.

10/10 Excellent

Charisse, CedarCity

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place. Go there every year:)
Stayed 1 night in Oct 2023
Response from korinne on Oct 16, 2023
Charisse, you are the bomb. Thanks!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable Will stay again
Stayed 1 night in Oct 2023
Response from korinne on Oct 16, 2023
Jeffrey, thank you so so much.

10/10 Excellent

Andrea, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently great place to stay with easy access to GTNP area.
Stayed 3 nights in Oct 2023
Response from korinne on Oct 16, 2023
Andrea, you are a positive person. Thank you.

8/10 Good

KAREN

Traveled with partner
Liked: Cleanliness, staff & service
Motel located 2 miles north of Jackson. Easy drive into town and to parklands. Quiet setting, very clean and comfortable beds. Complementary snacks, coffee and hot chocolate available in motel lobby.
Stayed 3 nights in Sep 2023
Response from korinne on Oct 16, 2023
Karen, great feedback. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was friendly and nice. Rooms were clean and a nice size.
Stayed 1 night in Oct 2023
Response from korinne on Oct 16, 2023
Wahoooo! Thanks!

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Nice little place
Cute place! Reasonable accommodations at a reasonable price. A little pricey but not for that area. My wife was even inspired to buy a bed runner(?) similar to what was on our bed there.
Stayed 1 night in Oct 2023
Response from korinne on Oct 16, 2023
They are fun bed runners. I think we call them scarves. Thanks for staying with us!

8/10 Good

Eugene

Clean and comfortable. Good hot showers. Excellent location - close to Jackson but also easy to head north and explore Grand Teton NP.
Stayed 4 nights in Oct 2023
Response from korinne on Oct 9, 2023
We agree. Thanks Eugene.

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, convenient location! Will be back.
Stayed 3 nights in Oct 2023
Response from korinne on Oct 9, 2023
Joanne, You have made us happy today. :-) Thank you for your kindness.

10/10 Excellent

Candido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place…..
Stayed 2 nights in Sep 2023
Response from korinne on Oct 2, 2023
Thank you so so much.