Triple Room with Private Bathroom | City view

Reviews of Sultan Hostel & Guesthouse

Sultan Hostel & Guesthouse
Cankurtaran Mahallesi Akbıyık Caddesi,, Terbıyık Sk. No:3, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 203 reviews" "
Rating 8 - Good. 79 out of 203 reviews" "
Rating 6 - Okay. 32 out of 203 reviews" "
Rating 4 - Poor. 12 out of 203 reviews" "
Rating 2 - Terrible. 16 out of 203 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keisuke

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very inexpensive to stay here and I was pleasantly shocked of how comfortable the beds were. The service was incredible!
Stayed 1 night in Apr 2024
Response from Hasan on Apr 19, 2024
Thank you for you nice comments and we hope to meet you one other time.

6/10 Okay

He

Disliked: Cleanliness, staff & service, property conditions & facilities
Location is good, service is normal
Stayed 2 nights in Mar 2024
Response from Hasan on Apr 25, 2024
Teşekkürler

6/10 Okay

Muhammad

Response from İdare on Feb 21, 2024
Hi,Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Best Regards,Sultan Hostel & Guesthouse

8/10 Good

Maribel C, stone mountain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for me to stay in Istanbul and i will stay again. Murat the staff was very helpful. short walk to Hagia Sofia and Blue mosque and topkapi palace and sultanahmet square. well recommended.
Stayed 6 nights in Aug 2023
Response from İdare on Sep 9, 2023
Hi,Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Best Regards,Sultan Hostel & Guesthouse

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night before catching a flight to Cappadoccia. The only reason I didn’t return to this property the next week for my stay in Istanbul is because the bed was terrible. I could feel the springs poking me in the side. I stayed in a room with a queen bed and a private bath. It should be noted that there is no elevator. I knew this before, but if you have problems getting up stairs with your luggage, this would be an issue.
Stayed 1 night in Jul 2023
Response from İdare on Jul 26, 2023
Hi,We are sorry for the problems you are experiencing. If you had given us information, we would surely have helped you. The beds in your room have been checked. We would be happy to help you with a suitcase or something. Your comment is important to us. thanks.

8/10 Good

Thomas

Stayed 4 nights in Mar 2023
Response from İdare on May 30, 2023
Hi,Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Best Regards,Sultan Hostel & Guesthouse

8/10 Good

Muhammad Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget place in the historical Istanbul.
It’s a very good budge place to stay as a bed and breakfast, exceptionally good value for money. It’s in the centre of old historical Istanbul, only a few minutes walk from the main historic sites such as Blue Mosque, Ayasophia and Topkapi palace. The staff, specially Murad and Asmat are extremely friendly and go out the way to help the travellers. They are happy to store your luggage for a few hours after the checkout without any additional charges. I will definitely consider it in the future to stay for a longer period of time.
Stayed 3 nights in Jan 2023
Response from İdare on Feb 15, 2023
Hi,Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Best Regards,Sultan Hostel & Guesthouse

4/10 Poor

Fatma

Disliked: Cleanliness
Not god hostel very bat staf very irrelevant
Response from İdare on Feb 15, 2023
Hi,Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Best Regards,Sultan Hostel & Guesthouse

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ismet is very helpful and informative.
Stayed 2 nights in Nov 2022

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ismet is very helpful and informative.
Stayed 2 nights in Nov 2022

8/10 Good

MAN KHAI

Stayed 3 nights in Oct 2022

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, restaurants and exploring the history of Istanbul. Safe to walk around all day and night the hostel has strong wifi and nice complimentary breakfast and the staff were accommodating.
Stayed 3 nights in Sep 2022
Response from Sultan Hostel & Guesthouse on Nov 2, 2022
Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Kings RegardsSultan Hostel & Guesthouse

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. I like that the area near tourist attractions so it is very safe even after midnight.
Stayed 2 nights in Sep 2022
Response from Sultan Hostel on Nov 2, 2022
Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Kings RegardsSultan Hostel & Guesthouse

10/10 Excellent

Samira Meftah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is the best in sultanahmet, music all day and night, food is great. Staff are very nice and welcoming. Their pub is very nice and open all day and night. Many freebies with drinks, like popcorn, chips and others. Staff is great, specially Ahmet. Will return for sure.
Stayed 3 nights in Sep 2022
Response from Sultan Hostel on Nov 2, 2022
Your comment is important to us and very valuable for us to be better.  Thank you so much.  I hope to see you again.Kings RegardsSultan Hostel & Guesthouse

6/10 Okay

Yamen

Stayed 2 nights in Aug 2022

10/10 Excellent

Mohanad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very kind and nice and the hotel located very nice near to grand bazar and all the markets and bars, I love it ❤️
Stayed 2 nights in Aug 2022

10/10 Excellent

AHMAD ZAIDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.... Value for your money
Stayed 5 nights in Jul 2022

6/10 Okay

Abraham

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for.
Bathroom was dirty.
Stayed 3 nights in Jun 2022

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, property conditions & facilities
close to many attractions
Stayed 19 nights in May 2022

8/10 Good

Azam

Stayed 1 night in Apr 2022

10/10 Excellent

Prerana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff... They took my luggage to fifth floor.. I am really greatful for them as that day I was really tired after long long journey.. and they offered me help without even my request... He just seen me and knew that I m not in condition to carry my luggage {2 bags).. he did by himself... Hostel location is just in place to tourist attractions and tramways... Only had one night but it is memorable...
Stayed 1 night in Mar 2022

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was wonderful stay, staff was nice and accommodating, breakfast was good, for solo traveller it's good place and it's budget friendly also
Stayed 3 nights in Mar 2022

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit , easy to city centre
Amazing
Stayed 2 nights in Dec 2021

8/10 Good

Hadiansyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was clean and has a decent bed. The breakfast was good and the wifi connection is perfect. Good location on Fatih.
Stayed 2 nights in Dec 2021
Response from Pınar Akbas (Ms.) on Dec 13, 2021
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hostel.Your comments will help us as we continually work to improve our guest experience. At Sultan Hostel & Guesthouse, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Kind Regards,

2/10 Terrible

Zam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Pınar Akbas on Nov 26, 2021
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry we did not exceed your expectations. As it can be understood from the score you gave to our hotel, unfortunately we could not send you satisfied with our hotel. We would like you to share your dissatisfaction with us before you leave our hotel and to send you satisfied. Your comments will help us as we continually work to improve our guest experience. At Sultan Hostel & Guesthouse, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Kind Regards,

8/10 Good

Kamran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Pınar Akbas on Nov 19, 2021
Dear Guest, First of all,we would like to thank you for choosing Sultan Hostel & Guesthouse and completing our guest questionnaire following your recent stay with us. We are pleased to learn that you were generally satisfied with our services. In order to,improve our services and make your future stays more comfortable, we would be greatful if you could share your comments in more detail- guiding us to understand your preferences. Thank you very much once again for sharing your comments and we all look forward to welcoming you back to the Sultan Hostel & Guesthouse in the near future. Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot.
Everything was great. Close to everything you want to see.
Stayed 1 night in Oct 2021
Response from Pinar Akbas on Oct 13, 2021
Dear Guest, Thanks for sharing your feedback regarding your Sultan Hostel & Guesthouse accommodation experience. We are so glad that you find our property pleasurable. We hope to see you in near future again at Sultan Hostel & Guesthouse

10/10 Excellent

Sofia, Saint-Petesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff (Murad is the best ever), great location, awesome people
Stayed 3 nights in Oct 2021
Response from Pinar Akbas on Oct 12, 2021
Dear Guest, Thanks for sharing your feedback regarding your Sultan Hostel & Guesthouse accommodation experience. We are so glad that you find our property pleasurable. We hope to see you in near future again at Sultan Hostel & Guesthouse

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, kind and helpful staff. Everything is close and price is insuperable
Stayed 4 nights in Aug 2021
Response from Pinar Akbas on Aug 25, 2021
Dear Guest, Thank you for taking the time to write your review following your recent stay with us. It was a pleasure for our staff to welcome you. We wish to see you in near future again. Kind Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is super nice and try to help with everything they can. The common area and breakfast place are nice and you can get to know ppl there. Can definitely recommend staying here
Stayed 1 night in Aug 2021
Response from Pinar Akbas on Aug 19, 2021
Dear Guest, Thanks for sharing your feedback regarding your Sultan Hostel & Guesthouse accommodation experience. We are so glad that you find our property pleasurable. We hope to see you in near future again at Sultan Hostel & Guesthouse. Kind Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very good. The room is very clean. Location is unique !
Stayed 1 night in Jul 2021
Response from Pinar Akbas on Jul 24, 2021
Dear Guest, Thank you for taking the time to write your review following your recent stay with us. It was a pleasure for our staff to welcome you. We wish to see you in near future again. Kind Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent! The staff, room so clean and even we u have a late night and come back at 4 in the morning they welcome u with open arms 👍 5 Stars
Stayed 4 nights in Jul 2021
Response from Pinar Akbas on Jul 12, 2021
Dear Guest, We would like to thank you for your recent stay at Sultan Hostel & Guesthouse. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Sultan Hostel & Guesthouse family is to serve our guests impeccably during their stay at our hostel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive the evaluation that you have filled about our services. On behalf of the entire Sultan Hostel & Guesthouse team, I thank you for your feedback. It was our pleasure to have you stay with us. I would like to thank you once again for selecting our hostel in Istanbul and I hope to have the pleasure of welcoming you to Sultan Hostel & Guest House in the nearest future. Kind Regards, Pinar Akbas (Ms.) Sultan Hostel & Guesthouse

4/10 Poor

Chakouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel is fine, it is not expensive. I dont think they clean the rooms so often. Location is good. Mustapha
Stayed 4 nights in Dec 2019

6/10 Okay

Ali

Traveled with group
Stayed 4 nights in Dec 2019

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Incredible location! Best service! The hostel is really nice, clean, the staff are friendly and always helpful 😚 It’s a perfect place for backpackers! I can’t believe I actually found it at this low price!❤️ Just loved it!
Stayed 1 night in Sep 2019

10/10 Excellent

Adam, Santa Rosa,CA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time, great staff, at the hostel and cafe...
Stayed 8 nights in Sep 2019

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, helpful staff and decent enough facilities considering the price. Would definitely recommend to those travelling on a budget, only downside was that the bed we had wasn’t massively comfortable.
Stayed 2 nights in Sep 2019

8/10 Good

Nozomu

Liked: Staff & service, property conditions & facilities, room comfort
Good local area.
It was good stay. Air condition is good and it’s a local area. Free breakfast is good but WiFi is bit weak in the room.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At central location and reception staff was very helpful
Stayed 1 night in Aug 2019

8/10 Good

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Renaldi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, room comfort
Good!
Overall it was good. And everything went fine. For me it was best price and best location.
Stayed 2 nights in Feb 2019

8/10 Good

Yoree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Really nice people, so helpful and friendly. Beds a bit unconfortable but with this price I can’t complain :)
Stayed 1 night in Feb 2019

10/10 Excellent

SYAKIRAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
the location is good, near to the hagia sofia and the tram, the price is worth, the room and toilet is clean. but one thing is that you need to rent the towel. the wifi is very strong and great!!
Stayed 1 night in Dec 2018

8/10 Good

naoufal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My bed has bed bugs and I was bitten all over my body. I would like the refund for this hostel.
Stayed 2 nights in Nov 2018

8/10 Good

Hameed

Liked: Staff & service
In this price great place
Stayed 1 night in Sep 2018