Deluxe Suite, Sea View (Junior) | Minibar, in-room safe, desk, soundproofing
Check availability

Reviews of Infinity City Boutique Hotel

3.5 out of 5
Infinity City Boutique Hotel
Ariadnis 9, Heraklion

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 260 reviews" "
Rating 8 - Good. 87 out of 260 reviews" "
Rating 6 - Okay. 21 out of 260 reviews" "
Rating 4 - Poor. 2 out of 260 reviews" "
Rating 2 - Terrible. 2 out of 260 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Con

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and fantastic staff
Stayed 2 nights in May 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Infinity Boutique Hotel was in quiet area within walking distance to shops and restaurants. Room was modern with small fridge and safe. Balcony had no view but we didn’t use it.
Stayed 1 night in Apr 2024

6/10 Okay

millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls, bring your ear plugs. Great location, good breakfast , and nice room.
Stayed 2 nights in Mar 2024

8/10 Good

Gerard

Liked: Amenities
Great staff , great location Nice breakfast.. but with all the great bakeries Hard to believe they would have sliced bread
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth, Middletown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all the restaurants and sites... easy access to the port... very comfortable place to stay with new amenities and great morning breakfast with 24/7 coffee and tea in the lobby... Staff was very friendly and one of the members waited for us until 1 am to make sure we got in the hotel and to out room... Would hightly recommend.... great value for the price and what you get...
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie, Wasilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, courteous quick and efficient.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 19 nights in Jan 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice small place.
Stayed 2 nights in Jan 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff. Good location and very clean.
Stayed 2 nights in Oct 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Clean and comfortable with a good location that was in walking distance to the shopping area as well as the port
Stayed 1 night in Oct 2023

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
The night manager was so friendly and gave amazing restaurant places to eat. He was also very kind. The day manager was not as nice as we rented a car and needed to load our bags. The parking situation is not great but we only needed a minute to gather our things and he was not as helpful in making this happen. The hotel itself was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michalis was so welcoming at the front desk. Rooms are basic but good for the value. Location was walkable to many attractions. Good Wifi

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

NANCY, EDGEWOOD

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
y helpful. But the room smelled terrible upon entering. They came and cleaned it. The breakfast was exactly the same every morning. It was fairly good but not great. The airlines lost my luggage and the staff helped me get it back.

10/10 Excellent

Fonting

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for me as a solo traveler on the go in Heraklion. The hotel is situated within a short walk from the ferry terminal, main bus/tax terminal, shopping, restaurants, and the Archaeological Museum. The rooms are very functional, spacious, clean with a bit of creative flair, has a balcony overlooking the harbor, elevator, breakfast buffet, in-room hot water kettle, iron & board. Highly recommend !
Stayed 2 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
loved our room, the service staff, and the proximity to both the Heraklion museum and the waterfront. But Heraklion is NOT a beautiful town, even if it's safe and the streets are small, and the area around the hotel is cramped and unattractive. But for one or two nights for museum and Knossos, this is a very nice hotel
Stayed 1 night in Jul 2023

8/10 Good

Rony, Roseville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Heraklion
Superb location close to everything in the heart of town and just a short walk from the bus station. Very friendly and attentive staff that exceeded my expectations. The breakfast is excellent and has a great variety of good tasting food. The only real weakness is that the shower stall is rather small. Overall this is a great place to stay and I would definitely stay here again in the future
Stayed 3 nights in Apr 2023

8/10 Good

VANGELIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Lita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an oasis in a busy, densely populated area of the old city. At first the room assigned was not very quiet but my request for another room at a higher floor was quickly met (even though the entire hotel was booked). Next time I will get the actual sea view room, not a partial sea view. Staff was responsive to our needs, helpful and very caring. Breakfast was superb!
Stayed 4 nights in Apr 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent ++
Great location n close to everything. Walkable. Friendly staff and decent breakfast. Shower was small, but good water pressure.
Stayed 4 nights in Apr 2023

10/10 Excellent

Marco

Stayed 2 nights in Mar 2023

10/10 Excellent

James, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. At a very good price, though I expect that rises in seasons. Very tastefully done and I thought my room was artfully decorated. Good location, friendly staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Yoshie

Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 2 nights in Aug 2022

10/10 Excellent

Milad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful
Stayed 4 nights in Jul 2022

6/10 Okay

Bhaskar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

wallace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a little noisy from people walking up steps and room overhhead
Stayed 1 night in Jun 2022

10/10 Excellent

Myron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and cozy. It has all the amenities you would need and is close to all the tourist locations. We loved the view of the water. The breakfast was convenient and enjoyable. Lots of choices, not just a continental breakfast. The value was well worth it for the price you paid. We did walk to the hotel from the port since it was about a 9 minute walk. If you have a lot of luggage, may want to take a taxi. Otherwise, our stay was perfect for one night.
Stayed 1 night in May 2022

8/10 Good

Mary

Stayed 1 night in Apr 2022

8/10 Good

Judith

Liked: Cleanliness, staff & service
We booked a room with a double bed. When we arrived at our room it had 2 twin beds. They changed our room to a double but it had no amenities and was extreme small up a narrow staircase. The breakfast was amazing with many options to choose from.
Stayed 1 night in Apr 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
This place is amazing. Room was clean and bed super comfortable. Wifi was speedy. Staff was super friendly and helpful. Breakfast had a decent variety of options from bread, cereal, cold cuts, cheese, several hot options each day and pastries. Location is easy walk from port and central bus station as well as the main pedestrian street. Grocery store also just a short walk.
Stayed 4 nights in Oct 2021

10/10 Excellent

Maria Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Would definitely recommend staying at this hotel! The staff were all so nice and helpful in setting up transportation to/from the port and airport, as well as directions and dining recommendations. The room is modern and clean, and the location was perfect!
Stayed 2 nights in Oct 2021

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Wow! Talk about amazing customer service! We had a lost bag and a mess of a time getting in and they were so helpful and accommodating. Would definitely recommend this property.
Stayed 1 night in Sep 2021

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable City Hotel
It was our second time in this Hotel. Location is excellent, Comfortable,nice and clean rooms, Breakfast is very good as well.Rezeption staff patient and helpful.
Stayed 3 nights in Jul 2021

10/10 Excellent

Eido

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, staff was incredibly nice, thank you
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and attentive, the rooms were serviced every day. The breakfast was a great choice each morning,the only slight criticism would be the not so easy to work out coffee system !!!
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff, Room was much better was expected for this price.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly booking communications and nice welcome. Great location. Comfortable, modern room very clean. Breakfast was nice, too with good coffee. I highly recommend this lovely, little, modern hotel.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think "boutique" = "funky" - which it was. And I thought the staff were extremely good / helpful
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the city, nice rooms and very helpful staff
Stayed 3 nights in Oct 2019

8/10 Good

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location...night before ferry
Very clean hotel that is well maintained and is located near the port. We stayed only one night before our ferry to Santorini. The reception person was extremely friendly, The breakfast was ok. If driving you will need to pay 15 euros per night for parking at the central parking 100 meters away which was fine as it is pretty impossible to find parking in the streets especially the street that the hotel is on (extremely narrow).
Stayed 1 night in Oct 2019

8/10 Good

wanida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The staff members were friendly, polite, helpful, and professional. The room was a good size. The bed was comfortable. The shower was small and didn't have a door so the floor got quite wet. The breakfast was basic and had a strange set up. More room for improvement. Hot water only available from a jug so it was a wait time. The location was a bit far from bus station but quite close to the shopping/market area.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
One night stay. Everything was just as it should be.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to port , downtown, restaurants, etc. Good bed, good breakfast.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located which was very convenient. The staff was helpful and pleasant. The room was clean with fresh linen and towels. The bathroom shower was missing a shower curtain, so when taking a shower the water splashed everywhere making a mess in the bathroom floor.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019