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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel in Glen Allen with free breakfast and a fitness center

Choose dates to view prices

Hampton Inn Richmond West Innsbrook offers a convenient retreat near Short Pump Town Center. Enjoy continental breakfast, dry cleaning services, and an outdoor pool. The 24-hour business center keeps guests productive, and the staff is consistently praised for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room With Sofabed-Non-Smoking

  • Sleeps 4

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About the neighborhood

Map
10800 W Broad St, Glen Allen, VA, 23060

What's nearby

  • Elk's Lodge - 4 min drive - 1.9 miles
  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Virginia Hospital & Health - 5 min drive - 4.1 miles
  • Bowlero West End - 6 min drive - 3.5 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.5 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Panera Bread - ‬6 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel remodeled in 2021 and located near Short Pump Town Center
Take advantage of free continental breakfast, dry cleaning/laundry services, and a bar at Hampton Inn Richmond West Innsbrook. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Express check-out, 1 meeting room, and smoke-free premises
  • Laundry services, a front-desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 135 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, 1,002 reviews
$79 nightly
The price is $92
Dec 21 - Dec 22
Total with taxes and fees
Hilton Garden Inn Richmond Innsbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hampton Inn Richmond West Innsbrook have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Dec 15, 2025 start from $75.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn Richmond West Innsbrook pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn Richmond West Innsbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn Richmond West Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn Richmond West Innsbrook located?

Situated in a shopping district, this hotel is 1.8 mi (3 km) from Elk's Lodge and 2.6 mi (4.2 km) from Short Pump Town Center. Virginia Hospital & Health is 3 mi (4.8 km) away.

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Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious. Staff very professional and courtesy. Excellent breakfast. Rightly recommended!
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and beds were very comfortable. Plenty of hot water!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member who serviced breakfast went above and beyond. I was extremely impressed with her work ethic and customer service!! Front desk staff was also very nice and welcoming.
Stayed 2 nights in Nov 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in excellent area. Easy access to the highway with many dining and shopping nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, amenities are well kept, staffs are the best amount all, they go above and beyond for all my needs during the stay at the Hampton Inn, especially Lexis & Emily, they has offered me an awesome service! Location is close to restaurants and everything, there is a 7 eleven with Gas pump right next to it, so convenience, I would definitely recommend and stay again for next trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Scheherazade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and quiet, what else could you need?
Stayed 1 night in Sep 2025

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean and overall liked the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 4 nights in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a really nice big gym with some good equipment compared to other hotels I have been to. They also checked in on me shortly after I checked into my room, which I considered thoughtful.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Staff & service
The staff behind the desk was plesant. Rooms need updating as paint is peeling and the ice machines on the forth floor were out. Same thing as last stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and polite and room was just right clean , comfortable and quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, updated and very comfortable. The room itself was well appointed and up to date.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and convenient! Front desk was super friendly! Exactly what we needed, as we are “no need for frills” kind of people.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, comfortable beds, everything was clean. There was construction going on in the lobby, floor was being replaced but it didnt cause really any problems.
Stayed 1 night in Jun 2025

6/10 Okay

Diane

Liked: Staff & service

Pet fee too high.

Great towels. Decent breakfast included. Pet friendly is a plus - but $75 for a small dog for one night?!? Too expensive. I particularly did it like that when the a/c fan in the room came on, there was a faint smell of dog feces. Ugh!
Stayed 1 night in Sep 2025

8/10 Good

Rob.

Liked: Cleanliness, amenities
Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

The hotel was very clean and in an excellent location. All of the staffing encountered were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
I like because was quite and the service and breakfast was wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Very close to many dining options. Very nice staff and clean rooms too!
Stayed 1 night in Feb 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and nearby dining options. Friendly staff too.
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean. Our shower dripped and the drops hitting the metal drain bar was so loud we had to keep the bathroom door closed. Also, the toilet didn't flush properly (tank didn't always refill correctly). It's weird, but our toilet was broken on our last stay there a year ago. There was no decaf at the coffee bar. I know it's in the room, but why have two different kinds of caffeinated coffee and no decaf? Some people have medical problems (heart, etc) and cannot have caffeine. So they have to make coffee in their rooms and then come out for breakfast? That makes no sense. My biggest issue, however, was the scrambled eggs. I am lactose intolerant. I am very good at avoiding lactose, but there was no signage stating that milk had been put into the eggs. I had severe cramping all afternoon and I will spare you the description of the aftermath. I have never had this happen at any restaurant. Please put some signs up saying that there is dairy in the scrambled eggs. Other than the coffee and the eggs, everything was perfect. The staff is professional and friendly, and our lobby and room were spotless. We were on the first floor and it was pretty quiet.
Stayed 4 nights in Dec 2025

8/10 Good

Ramakrishna

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Apr 2025