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Response from Hotel Operations Manager on Apr 25, 2024
We appreciate your kind words, Karen.Best wishes, Lynsey -
6/10 Okay
Allen, universal city
Traveled with partner
Apr 10, 2024
Liked: Cleanliness, staff & service
Good for one night… no micro, no mini fridge
Allen
Stayed 1 night in Apr 2024
Response from Hotel Operations Manager on Apr 12, 2024
Thanks for the review and feedback, Allen.All the best,Lynsey
6/10 Okay
Jamie
Business traveler
Apr 3, 2024
Had a room on the first floor at the back 177
All night all I could hear was glass bottles being put into bins in the alley and the planes flying over didn’t make for a great nights sleep
Jamie
Stayed 1 night in Apr 2024
Response from Hotel Operations Manager on Apr 3, 2024
Jamie, thanks for reviewing your recent stay. Safe travels and see you again soon!All the best, Lynsey -
Check in staff were lovely, friendly and helpful. Hotel ideally placed for journey to Buchanan bus station and the Royal Concert Hall
ANNE
Stayed 1 night in Mar 2024
Response from - Hotel Operations Manager on Mar 28, 2024
Thanks for the kind review, Anne.All the best, Lynsey
10/10 Excellent
Margaret
Mar 20, 2024
Liked: Staff & service
The hotel was very modern, our bedroom well furnished - though another chair would have been useful. Very comfy bed! Loved the way a small bedlight (like a torch) could be detached.
The staff on our arrival were very warm and welcoming and just as smiley and efficient on our departure. We would definitely stay here again.
Margaret
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on Mar 26, 2024
Margaret, thanks a bunch for the kind review!We hope you'll visit us again soon.All the best, Lynsey-
Laura at the front desk was AMAZING. Super friendly and very helpful and dis it all with a smile.
Room was wonderful, breakfast was plentiful and tasty.
Debra D
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on Mar 12, 2024
Debra, we're grateful for the lovely feedback.All the best, Lynsey -
10/10 Excellent
Alexander
Feb 24, 2024
Alexander
Stayed 2 nights in Feb 2024
Response from Hotel Operations Manager on Feb 26, 2024
Thanks for your top marks, Elaine.See you soon.Best wishes, Lynsey
My stay was great, checked in early and room was ready - bonus! Didn’t have breakfast so couldn’t comment, my bed was comfy but I couldn’t sleep in the middle as it was two beds put together and
One seemed slightly higher than the other but still comfy
Karen
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on Jan 30, 2024
Thanks for the kind review, Karen.We're happy to know you had a lovely stay at our hotel. See you soon!Best wishes, Lynsey -
Great spot for the centre of Glasgow. Close to bus station and so many shops and restaurants around. Public transport excellent. The staff were very friendly and helpful.
Marie
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on Jan 23, 2024
Thanks for the perfect rating, Marie.We look forward to welcoming you back.Best wishes, Lynsey -
8/10 Good
Andrew
Traveled with family
Jan 17, 2024
Liked: Cleanliness, staff & service
Andrew
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on Jan 23, 2024
Andrew, thanks for the amazing review.Best wishes, Lynsey -
We thought the location was perfect and could not fault anything except the guest next door thought he could acess our room through the in between door to our bedroom, he rattled our door senseless then he kept banking on our door. Until I replied strongly and then all went quite!!! I think you should put a large sign on both sides of that door saying NO ENTRYWHATSOEVER.
John
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on Jan 23, 2024
Thanks for your positive comments, John!It's lovely to see that our location was a highlight of your trip. We look forward to welcoming you back.Best wishes, Lynsey -
10/10 Excellent
John
Jan 7, 2024
John
Stayed 1 night in Jan 2024
Response from HOM on Jan 8, 2024
Thanks for the perfect rating, John. We hope to see you again and All the best, Lynsey - Hotel Operations Manager.
10/10 Excellent
Alan, Ochiltree
Traveled with family
Jan 6, 2024
Liked: Cleanliness, amenities
Alan
Stayed 1 night in Jan 2024
Response from HOM on Jan 8, 2024
Wow, 5-stars! Thanks so much, Alan. We hope to welcome you back and All the best, Lynsey - Hotel Operations Manager.
6/10 Okay
Gillian
Traveled with family
Jan 4, 2024
Liked: Cleanliness, staff & service, amenities
Cheap stay. Central location and easy parking straight across from hotel. Plenty for breakfast. Only downside was the constant noise of the subway till midnight which was really loud. This kept some of the family awake.
Gillian
Stayed 1 night in Jan 2024
Response from HOM on Jan 8, 2024
Gillian, thanks for your feedback. Please know our team are available to fix any issues you experience during your stay. All the best, Lynsey - Hotel Operations Manager.
Amazing hotel in walker distance of the bus station, warm as you walk in.
Warm welcome off the staff and straight forward to sign in.
Lovely room everything you need.
Breakfast next day lots of choice and plenty of food.
Will definitely go back again
Michael
Stayed 2 nights in Dec 2023
Response from Hotel Operations Manager on Dec 22, 2023
Wow, 5/5! Thanks so much, Michael.Best wishes, Lynsey -
10/10 Excellent
Margaret
Traveled with group
Dec 20, 2023
Margaret
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on Dec 22, 2023
Thanks for your top marks, Margaret!Best wishes, Lynsey -
Managed to leave baggage prior to check in.Staff friendly and welcoming.Room spacious warm and comfortable.Lovely fresh breakfast and reasonable variety.Would stay again.
Margaret
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 4, 2023
Thanks for your positive comments, Margaret!See you soon.Best wishes, Lynsey
10/10 Excellent
Jennifer
Nov 22, 2023
Jennifer
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on Dec 4, 2023
Wow, 10/10! Thanks a bunch, Jennifer.We hope to welcome you back again soon.Take care, Lynsey -
10/10 Excellent
Christopher
Nov 22, 2023
Christopher
Stayed 2 nights in Oct 2023
Response from Hotel Operations Manager on Dec 4, 2023
Christopher, thanks for your top marks.Hoping to see you again soon. All the best, Lynsey -
Staff, friendky but efficient. Hotel clean, bright, food great, bedroom was just perfect. Good bus service into Glasgow
Anne
Stayed 1 night in Nov 2023
Response from HOM on Nov 13, 2023
Wow, 5-stars! Thanks so much, Anne. We are chuffed to see our hotel ticked all your boxes! We hope to see you again and All the best, Lynsey - Hotel Operations Manager.
So close to the theatre which made our night our easy to navigate. Very comfortable room and beds with a high level of cleanliness. I would certainly book here again.
The addition of breakfast was fabulous, however, I think there needs to be some amendments to the dining experience as it was chaotic trying to get to the buffet; it took a bit of the shine off the fact we were getting breakfast included .
J
Stayed 1 night in Oct 2023
Response from - Hotel Operations Manager on Nov 7, 2023
J, thanks for your perfect rating.Best wishes, Lynsey