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"The rooms are a little small, but they are clean and comfortable with a lovely staff. they allowed us to store our luggage for hours before our check-in. Safe hotel worth them money. "

"Reception team, bar and breakfast made the visit a pleasure. The design of the building is very appealing based around the magnificent old Customs House. I like that it is not a rectangular box. It means you do need to think before heading for the lift to get to the upper rooms. One sign could be improved. Not keen on self check in machines. It means you can't verify if you do have the room with double bed and single...I'm pretty sure human interaction will help vet who is going into these properties. It maybe fine if you are on business with standard double room and you've been there before but not if anything more complicated. The property is located near Glasgow Central Station so it's going to be a bit interesting around the hotel. Still, a bit of an eye opener. The local government/council haven't done anything to help here. E.g. Graffiti covering the prime riverside area in front of the hotel, which the council have done nothing about, never mind the state of the nearby underpass beneath the station. None of this should impact the Hotel review, they've made the area better. It is excellent. Well done. The stain is on local government for ignoring this part of town for the last decade and more."

"Great service"

"I thoroughly enjoyed my stay. Staff was friendly and professional. Great location from the train station. Breakfast was over priced when local cafe service provides the same breakfast for less. It is a buffet style breakfast. Food wasn't as hot as I would like, but overall very good. Lots to do in the area. Lots of stores and restaurants. Beautiful park outside of train station. I had an awesome time. I highly recommend this property. "

"Excellent location. Theaters, transportation, and plenty of dining options nearby. Only challenge is parking which is two blocks away. "

"Hotel feels sophisticated. Lovely reception area and cosy relaxed bar and restaurant. Buffet breakfast had a great variety. We ate in the restaurant for one evening and the food was lovely. Our room for 3 (2 adults & one teenager) was a great size with two double beds. Well equipped gym and good sized pool (no additional charge). All staff were extremely helpful and friendly. It’s a 15 minute stroll into the city centre but we also used Uber a couple of times which only cost £6. Will definitely go back."

"This is a nice, clean, quiet hotel on the edge of the downtown area (about a 10 minute walk). The staff were nice and helpful. I'd stay here again if I get a chance to visit again."

"Such a nice hotel, staff are all so friendly, drinks are a bit pricey but foods lovely. "

"great value = room modern and clean - some cooking facilities location perfect hard to fault "