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Opiniones de Super 8 by Wyndham Gananoque/Country Squire Resort

2.5 out of 5
Super 8 by Wyndham Gananoque/Country Squire Resort
715 King Street E, Gananoque, ON

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 273 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 379 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 177 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 96 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 1003 opiniones" "

7.4/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Lola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Carol, el 11 jul. 2019
We appreciate your feedback and hope to see you again.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y servicios
La atención prestada por el personal fue maravillosa. La responsable y los funionarios muy dedicados a su trabajo y serviciales.
Se hospedó 1 noche en julio de 2019
Respuesta de Carol, el 9 jul. 2019
We thank you for your feedback and hope to see you again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amables
Muy buena atencion
Se hospedó 2 noches en octubre de 2018
Respuesta de Carol, el 23 oct. 2018
We thank you for your feedback and hope to see you again.

6/10 Aceptable

ALEJANDRO

Estancia correcta
Es el típico motel de carretera en USA o Canada, la habitación es grande con dos camas dobles (medianamente comodas) la imagen de la tv tiene alguna interferencia, el aire acondicionado aunque ruidoso cumple su función, el entorno está bien, piscina exterior. El desayuno es correcto, relación calidad-precio. En general el hotel necesita un poquito de mantenimiento, sobretodo las puertas.
Se hospedó 1 noche en agosto de 2018
Respuesta de Carol, el 23 oct. 2018
We thank you for your feedback and hope to see you again.

8/10 Bueno

Carlos

Le gustó: Limpieza y servicio y personal
Es para pasar la noche.
Es bastante viejo, han remodelado el baño, la habitación quedó en el tiempo y por fuero se lo ve bastante desmemoriado, tiene un buen parque, solo que en octubre no se disfruta, empieza el frío.
Se hospedó 1 noche en octubre de 2017
Respuesta de Guest Services, el 9 nov. 2017
We appreciate the positive feedback and hope you will visit us again soon!

4/10 Malo

Dylan

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The whole experience at the motel felt super dirty I did not feel clean for the entirety of my stay
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Terrill, Ottawa

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
As expected, no surprises
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The managers of the property were friendly kind and accommodating. They also welcomed us to come back again soon. Our room was clean and comfortable with a balcony and sitting area . We enjoyed a continental breakfast and a coupon to the casino as well
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Maryann

Viaje familiar
In desperate need of maintenance.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
This hotel was budget priced. It was good value for money. The only negative I can point to was the breakfast which was “continental”and was not available until 9:00 am. luckily I had planned to take my own breakfast. All in all the hotel was good value for money
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Alan, Milton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean. We had the room by the rear door which closed loudly.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gagandeep

Le gustó: Servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

John

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast was brutal. The hallways were disgusting. The room heater was louder then a tractor engine. The jetted tub was louder then a jet engine. The fire place doesn't turn on. There was a vent in the bathroom hanging from the ceiling. We cancelled after one night even though we likely will pay for two.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Manager, el 23 mar. 2024
Dear Mr. John, Firstly, you should read & understand how the third party application and policy works and increase the knowledge about the same. No one would stay in a room with almost everything non-functional as you mentioned above. Still you had stayed for a night without making any cancellation or raising a complaint to front desk & Expedia partner. Hence, it proves that you bad review is just to defame the hotel, as something does not work according to your wish. We do not encourage such kind of guest. Thanks,Super 8 Gananoque

6/10 Aceptable

BRADLEY, North River

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Raymond

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness was not so good, dirty glasses, toilet, sink did not drain, dust bunnies, opening of jacuzzi jets dirty. The continental breakfast is more like a snack for kids.
that's not a continental breakfast!!!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager, el 23 feb. 2024
Dear Raymond, Thanks for your important review ! We are sad to know that your recent stay was not up to the expectations. We take pride in our room cleanliness quality & its our constant goal to achieve it. However, none of this things you mentioned in your review was brought to front desk attention during your stay. We would request you to bring any such incidence to front desk attention, if it occurs in near future so that appropriate and immediate action could be taken. We are sad to note that our Grab & Go FREE breakfast was not to your likings. We do serve FREE Continental/Hot breakfast during our peak season. We hope to see you in future for much improved experience. Thanking you Super 8 Gananoque !

4/10 Malo

MIke

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Megan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Shauna

Advertised hot breakfast, all we got was a paper bag with juice, yogurt and a muffin. Drain in bathroom was very slow draining. Beds were comfy but lumpy pillows. Rooms are big and clean and liked the view from the window.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Manager, el 23 feb. 2024
Dear Shauna, Thanks for your important review ! We are sad to know that your recent stay with us did not meet your expectations. However, you enjoyed our spacious room and the view. Please note that it is clearly mentioned on Expedia website about FRE On the GO - Breakfast during our winter season. We do serve FREE Continental/Hot breakfast during our peak season. While booking online, please make sure to go through services provided by hotel which is briefly mentioned, so as to avoid disappointment during the stay. We hope to see you in future for much improved experience. Thanking you Super 8 Gananoque !

2/10 Terrible

Dakota

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Most of the king bed jacuzzi bath room was in poor condition- broken pieces, mixed floor boards, broken tiles, falling off fixtures, dents in the wall, etc. Pillows were not full sized, just a bunch of small ones on the bed. Tv is outdated with no guide. Didn’t plow or shovel any of their parking lot after a big snow fall. Walls are thin. A lot of strange banging after 7 pm. Wifi didn’t work.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Melissa

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Michel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice stay
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

william allan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No heat No working fireplace No working hot tub Prepackaged muffin for breakfast No choice
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Donald

No le gustó: Condiciones de la propiedad
Place is in serious need of upgrades.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

steve

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Phone and fireplace didnt work. Ac/heat unit was very loud, difficult to sleep. Staff was made aware, they were good to deal with.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

stephen

Se hospedó 1 noche en enero de 2024

8/10 Bueno

A

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Pietro Luigi

Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Diane

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Bhreigh

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Franciane

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

George

Le gustó: Servicio y personal
The best thing about this property is its location as it's right off the highway. That being said, the property is tired, showing its age, and generally unkempt. I was "upgraded" to a king suite, but the suite was just as tired and dated as the property. I was especially disconcerted by the fact the mattress was visible. It was covered with a flat sheet, not a mattress cover and fitted sheet. I did not sleep well because the sheet kept bunching up under me, exposing the mattress. I don't think I'll be staying at this property again, despite its convenient location.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Debra, Peterborough

Viaje familiar
No le gustó: Condiciones de la propiedad
Property surrounded by un-raked leaves. Bathroom sink in the room had clog and water would not drain. Asked for repair and a young man came to the room with a screwdriver (????) and stabbed at the drain opening which was not only an odd approach, but did little to solve the problem. Shower head was not adjustable and water sprayed over the door onto the wall. No skilled maintenance personnel. Room dated and musty. Would not recommend.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Christine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very close and convenient to the venue we were attending. The thing I didn't like was that the complex was too mazy and hard to find like the lobby-You had to go in and out to get there.Other than that it was fine. I'd stay there again.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Tina

Viaje de negocios, Viaje en pareja
No le gustó: Servicios
Hotel was somewhat clean but very old and worn. The fireplace didn’t work remote for heater didn’t work cracks in the tile surrounding the jacuzzi tub. The hotel was super loud, you could hear people in the hallways, when outside doors closed the whole building shook, the room beside us had a major screaming fight at 330am, which went on for at least half hour. Sketchy situation. The outside areas around the hotel seem neglected. Leaves everywhere doesn’t look like any effort has been made to clean up the outside. Looks tired neglected and old. Will not stay here again or recommend it
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Ann

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mai Qing

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and services.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Robyn

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Karen, Pickering

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

P

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel looks nothing like the pictures online. It’s extremely rundown. Typically I don’t mind that if I know what I’m getting. But this is far from that. I prefer small mom and Pop establishments to large hotel chains. Cleanliness is mandatory. This hotel did not meet that requirement. The two wine glasses in the room were dirty. Also, the breakfast, although included is extremely minimal. The online photos suggest that outa hot breakfast, not even close. Sadly, I cannot recommend this hotel from any perspective. I felt deceived by the online impression.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Tom

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no hot breakfast at all it’s dirty and rodents scratching in the wall bed was broken when checked in holes everywhere with peeling paint threw out the hallway black mold in the hot tub in the room and in the shower towel rack in the bathroom feel off the wall towels had a musty smell to them and there was no maid service at all
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Awesome breakfast. Nice property to walk around.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Carl

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sheri-Lee

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Leona

Viaje en pareja
No le gustó: Condiciones de la propiedad
This property has changed hands over the years and is now Super 8. We have stayed here over the years many times and never had an issue. Now being Super 8 we were disappointed with our stay. 2 nights and no housekeeping hall ways were stale, door to restaurant locked, no hot breakfast ( which we always had before and apparently in the summer with Super 8 only) Our room was by the door to outside and ppl seem to gather there and talk. Anytime we went to front desk there was no one around and we had to wait. The couple who checked us in were friendly. Let’s say we may not be going back, we were left a little sour.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Charles

Se hospedó 2 noches en octubre de 2023

4/10 Malo

Kristine

No le gustó: Condiciones de la propiedad
It’s an out dated motel that smells musty. The only king rooms are up stairs with old carpeting. Charged us 35 more to go to 2 queens I’n a deluxe room they called it. The shower was a cheap plastic covering. Pillows tiny not even standard size. Mattress old and hard. Don’t stay here. We like gananoque and it’s great when travelling with a dog however we won’t stay here again.
Se hospedó 1 noche en octubre de 2023