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Quality Inn Florence Muscle Shoals

2.5 star property
Hotel in Florence with free breakfast and a fitness center

Choose dates to view prices

The Quality Inn Florence Muscle Shoals is centrally located, offering guests a free breakfast buffet daily. Amenities include laundry facilities, a seasonal outdoor pool, a fitness center, and high-speed WiFi. The helpful staff ensures visitors feel comfortable.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping

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About the neighborhood

Map
150 Etta Gray Drive, Florence, AL, 35630

What's nearby

  • River Heritage Park - 3 min drive - 2.2 miles
  • Renaissance Tower - 4 min drive - 2.2 miles
  • North Alabama Medical Center - 5 min drive - 3.5 miles
  • Blackberry Trail Golf Course - 6 min drive - 3.7 miles
  • University of North Alabama - 8 min drive - 5.0 miles

Getting around

  • Huntsville International Airport (HSV) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk
  • ‪Scooter's Coffee - ‬7 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬11 min walk

About this property

Quality Inn Florence Muscle Shoals

Hotel in the city center
Take advantage of a free breakfast buffet, laundry facilities, and a gym at Quality Inn Florence Muscle Shoals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, meeting rooms, and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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  • Hot Tub
  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 03 to October 08
Pool access available from 9:00 AM to 10 PM

Property is also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Frequently asked questions

Does Quality Inn Florence Muscle Shoals have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10 PM.

Is Quality Inn Florence Muscle Shoals pet-friendly?

Yes, Quality Inn Florence Muscle Shoals allows pets (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Florence Muscle Shoals?

Self parking is free at this property.

What time is check-in at Quality Inn Florence Muscle Shoals?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Florence Muscle Shoals?

Check-out is at 11 AM.

Where is Quality Inn Florence Muscle Shoals located?

Located in the heart of Florence, this hotel is within 2 mi (3 km) of Regency Square Mall, Deibert Park, and Tennessee River. Children's Museum of the Shoals and River Heritage Park are also within 3 mi (5 km).

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Quality Inn Florence Muscle Shoals Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 348 reviews
Rating 8 - Good. 116 out of 348 reviews
Rating 6 - Okay. 62 out of 348 reviews
Rating 4 - Poor. 43 out of 348 reviews
Rating 2 - Terrible. 42 out of 348 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randolph

Liked: Amenities
I did not use the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were amazing. Highly recommend
Stayed 2 nights in Mar 2023

6/10 Okay

Laura

Disliked: Staff & service, amenities, property conditions & facilities
Bed and room was comfortable. Staff could have been friendlier.
Stayed 3 nights in Jul 2022

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
room had cigarette smell
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Feb 2023

6/10 Okay

Sean

Liked: Staff & service
I would say the hotel was okay/decent. It definitely could use some updating in the rooms. The lobby and breakfast area seemed to be updated but the rooms were not. It was a comfortable place to lay my head for the evening.
Stayed 2 nights in Jun 2023

6/10 Okay

Roger

Disliked: Cleanliness, amenities, property conditions & facilities
Needs maintenance and breakfast is cold and bland
Stayed 10 nights in Mar 2023

2/10 Terrible

Yolanda.

Disliked: Cleanliness, property conditions & facilities, room comfort
There was roaches in the room. The hotel is old and in severe need of an update.
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price
Stayed 2 nights in Oct 2022

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent but rundown and not clean

The hotel was okay, but the walls were nasty. The sheets were stained and overall, it didn’t feel clean. The carpets were bleached out and there was a residual skunk smell in the hallways.
Stayed 2 nights in Dec 2023

4/10 Poor

Miriam

Disliked: Staff & service, property conditions & facilities
Check In staff was very rude upon arrival. Hallways have a sour smell. Room was clean but outdated. Will not stay here again.
Stayed 2 nights in May 2023

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge area was filthy. The room was overwhelmingly taken over by a nasty odor. Carpets were torn and place was unkept.
Stayed 1 night in Oct 2023

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty. The first floor hall smell of marijuana. The pool area was not well kept the chairs were covered with bird crap. Nothing good to say about it.
Stayed 3 nights in Aug 2024

2/10 Terrible

URSULA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We booked two rooms. When we go there to pay they said we had only booked one room. The next day after we left we were charged for a night stay on the card we used to hold room on. When we called to ask why the said because we did not show up. But we did and paided cash when we go there. And we have yet to receive the money back that was charged to our card.
Stayed 1 night in Nov 2022

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty, appeared to be black mold on ceiling of bathroom, very must smelling, dirty carpets, dirty tub, and door lock didn’t work. Outdoor pool was green, huge stains on hallway carpet.
Stayed 1 night in Sep 2025

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Overall the convenience of the location from my work made it comfortable; however, it was dirty, turn down service was terrible and the place had an odor of cigarettes and cigars:
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I want my money back. We checked it. The room was disgusting, dirty and the place smelled we ended up at the place next door
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Couch and comforter had large stains
Stayed 1 night in May 2025

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities, room comfort

Worth the money.

Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.
Stayed 1 night in Aug 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good value for the price. I will stay there again soon.
Stayed 4 nights in Jun 2024

8/10 Good

Michael

.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super nice and friendly!
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service

Refused refund due to family emergency

I was scheduked to stay fir my son tournament at Pickwick, unfortunately my daughter had to go into the hospital here in Fl so we could not make it. Hotels.com would have refunded my night, but Quality Inn would not authorize it. I chose to jeeo the reservation since it was already paid for instead of cancelling so Quality Inn could rent it out again and make 2x the money or more as it was in demand due to 400 college kids in the tournament, plus thier families. I spend thousands a year in travel. I will never use Quality Inn again.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely awful

The Quality Inn Florence/Muscle Shoals was probably the second worst hotel I've ever stayed in, losing the absolute worst to the meth-infused place with the busted door I once found myself in. Where to start? Perhaps with the front desk staff, who were all very nice and did their best to address concerns. There were just too many to address. First, the place is dingy, outdated and filthy. There are stains on the carpets and sticky uncleaned spills on the linoleum floors. It is incredibly unkempt. When I went to let myself into the first room I stayed in, Room 123, there was a pair of unknown shoes in the corner by the door, the sofa sagged and had hideous scary stains, black on the seats and white and crusty on the arm. The desk chair had large pieces of the plastic covering worn away, exposing bare foam. The bathroom door had a big spill of something dark dried on it. There was grime on the floor of the bathroom and someone's hair in the sink, which was cracked. It was ghastly. It was also very loud, with people hanging out in the hallway (which smelled of marijuana) and in the parking lot outside of my room. Had I not been exhausted I would have asked to be moved, but I waited until the next day, when the nice front desk lady moved me to the second floor, Room 201. It was somewhat cleaner, but the recliner was again stained, the bathroom light flickered, the faucet dripped all night and the bed was very uncomfortable. The breakfast was inedible.
Stayed 5 nights in Mar 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
The hallways smelled like cigarette smoke, bleached carpet instead of cleaned carpet, there were cheetos, a beer bottle, crumbs, and several coffee stirrers under the bed dust ruffle when we checked in, hair in the beds, stained bedspreads, sticky bathroom floor, unidentified substances on the walls, gross carpet, paper stuffed in the door peephole, etc. Just super gross. The person working the front desk when we checked in was super nice, but we still checked out early because the hotel was disgusting.
Stayed 3 nights in Jan 2024