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The front desk staff were fabulous and so willing to help with all our questions and making suggestions
The location was lovely. The only thing that I really didn’t like is the gym doesn’t open till 9:00. I like to workout early
Stayed for 10 days and everything was wonderful. One slight complaint was Wi-Fi was not reachable from our room. Aside from this, wonderful service & experience!
A wonderful place to stay. Relaxing, away from the hustle and bustle of the centre. Staff could not do enough for you and any requests would be dealt with really quickly. Breakfast options were fantastic and if you wanted to eat lunch or dinner, the menu was brilliant.
Great hotel, good staff, clean and the best of all if you got a rented car they have parking in the hotel.
Although is limited be there early and then just Uber or taxi through the city which is very convinient and easy.
If you need to go to wineries you can just call reception and have them get you a car which they offered.
LOVED my stay will be back
Johan
8/10 Good
Angus
Traveled with partner
Apr 24, 2024
The bar area was not very comfortable and too small
Loved the Italian charm and grounds. It’s about 20 minutes from the center of Florence but we didn’t mind taking the local bus into town. Breakfast was very nice and the staff was always helpful. Loved it!
The staff was helpful. The room was comfortable and very clean. It was the best bed I slept on in a while. Walking distance into the center of Florence if you like to take long walks. Great breakfast.
Very nice boutique hotel. Friendly staff nice grounds nice rooms and a nice bathroom. Good breakfast and enjoyed our time there for three nights. Would use them again anytime I come to Florence.
The place is very clean and quiet. It is in an exclusive neighborhood. Very safe to walk around. Their staff are very friendly and very service oriented. Breakfast was faboulous.
The only thing is, it is a little further away from the city. Need a taxi to go anywhere but the taxi is also readily available and staff will call them for us. Wait time is very short usually less than 10 minutes.
Great quiet location only a couple of miles from Ponte Vecchio and Uffizi Gallery. Breakfast is extremely good as is the restaurant for dinner.
STEVEN
Stayed 4 nights in Oct 2023
6/10 Okay
Fares
Traveled with partner
Oct 8, 2023
Disliked: Staff & service
Average hotel. More like a 3 star. Rude management. Did not have clean towels when we checked in. Staff apologizes and said they would send new ones. Did not come until next day. When we ordered a taxi from the room they said it would be there in 5 mins. Come to the lobby and no one has ordered one. When we questioned as to why this is the case, the manager rudely jumped in and shouted it would be here now in 5 minutes and that there is no difference. Not one apology. Many better hotels around. Florence is beautiful and very welcoming. This hotel is not.
This hotel was beautiful and felt like being in the Tuscan countryside when on property. The included breakfast was extensive and a perfect touch to our stay. It was a little far from the city center (taxi back and forth for our family was $25 each way), which we hadn’t anticipated as we thought it was closer in walking distance. However, it was a pleasant stay otherwise and the staff helped us quickly get taxis when needed. They also arranged for us to leave our luggage at their sister property in the city center on the day we checked out- and that was so appreciated! Thank you!
Rooms are so clean and comfortable the staff was very friendly and the fact that they spoke some English was very helpful
I didn’t like the fact that they only had 1 restaurant and the flying bugs got to land on the breakfast food and it was not replaced they were just fanned away and the cab company they use over charge the guest by taking the long way around and add fees to the fair even when you’re not traveling to the airport
I enjoyed my trip, but I will not stay at this resort again
The transportation cost alone were ridiculous
Beautiful hotel nestled in Florence. Stunning property. Bed was comfortable and the room was clean. On site restaurant had ample options and the food was good. Complimentary breakfast was delicious too and had endless options. Great place all around.