住宿景观
查看供应情况

关于瑟提尔豪华热带套房的点评

瑟提尔豪华热带套房
Oludeniz Mah., Guzgulu Mevkii, Oludeniz, Fethiye, Mugla

点评

7.6

还可以

10 分 - 超赞。43 条好评，共有 100 条点评" "
8 分 - 还可以。21 条好评，共有 100 条点评" "
6 分 - 一般。14 条好评，共有 100 条点评" "
4 分 - 很差。11 条好评，共有 100 条点评" "
2 分 - 糟糕。11 条好评，共有 100 条点评" "

8.0/10

清洁度

7.8/10

员工和服务

6.8/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

2/10 糟糕

Scotty

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

10/10 超赞

Allan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel
I was upgraded to a swim up suite. It was amazing
2023 年 10 月入住 1 晚
trapıcal 于 2023 年 12 月 22 日 的回复
thank you

6/10 一般

Hüseyin

不满意：住宿条件和设施，员工和服务
Wir sind seid 2015 jedes Jahr in Fethiye / ölüdeniz aber dieses Jahr waren wir enttäuscht.Wir waren für 2 Wochen im Hotel. Hatten gebucht halb Pension. Frühstück war alles in Ordnung jedoch das Abendessen bekommt man nicht mal normales Wasser. Komischer weise ist die Maschine defekt. Auf Ansprache ist es nicht in packet drine . Wir haben das Hotel aufgrund der Lage nur gebucht .Die Zimmer sind aber schrecklich. Überall Schimmel die Wände sind nass . Die Tür zur Toilette defekt ging nicht richtig zu. Das Bett total ungemütlich. Nacht Kommode war defekt . Balkon Möbel gerissen.
2023 年 9 月入住 11 晚

6/10 一般

Ian Christopher

满意：员工和服务
不满意：住宿条件和设施
Tired and dated
2023 年 9 月入住 11 晚

10/10 超赞

Mina

2023 年 9 月入住 6 晚

2/10 糟糕

Beyza

2023 年 9 月入住 2 晚

2/10 糟糕

Erol

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Buchungsfehler beim check in; faische Zimmer! Ersatzzimmer in bedauerlichem Zustand
2023 年 9 月入住 2 晚

10/10 超赞

Astrid

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is have very good atmosfer food we like this hotel and reception staf (Mertcan) very helpful thank you for everything Mertcan next year we come back this hotel thank you very much this is nice hotel man
2023 年 9 月入住 2 晚

6/10 一般

Markus

团体旅客
不满意：住宿条件和设施
Ein maximal 2,5 Sterne Hotel
Sehr schöne Lage, sehr schöne Zimmer. Das Essen war richtig schlecht, das „Gym“ ein Witz und das Personal war im Schnitt Anfang 20 und ungelernt. Maximal ein 2,5 bis 3 Sterne Hotel!
2023 年 9 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pontos positivos: Vista e piscina maravilhosos, Bom Café da manhã A melhorar: roupas penduradas nas varandas, alguns insetos no quarto , não havia opção de “A lá Carte” no jantar (somente buffet)
2023 年 9 月入住 1 晚

6/10 一般

Amy

2023 年 8 月入住 7 晚

8/10 还可以

Ashlyn

2023 年 8 月入住 3 晚

6/10 一般

Hakan

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 2 晚

8/10 还可以

Suleyman

2023 年 8 月入住 4 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

2/10 糟糕

Rizlaine

2023 年 8 月入住 1 晚

2/10 糟糕

Alia

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The bedroom smell was very bad, and basically unpleasant, the bathroom was worn out and had strange rotting bits. The bed sheets were rough worn out. We chose this hotel due to its good rating...
2023 年 8 月入住 3 晚

4/10 很差

Ilker

满意：员工和服务
不满意：住宿条件和设施，服务设施
Kamer was op het eerste oog meteen al vies, er zaten letterlijk haren in mijn bed, op de muren van de badkamer echt overal. De shampoo en conditioner flesjes in de badkamer waren ook al half gebruikt en oud. Heb deze dingen al meerdere malen aangegeven maar er werd weinig aan gedaan. Kortom niet echt bepaald mijn beste verblijf.
2023 年 8 月入住 7 晚

8/10 还可以

Julian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thanks :)
2023 年 8 月入住 3 晚

8/10 还可以

Alexandre

满意：清洁度
不满意：住宿条件和设施
Good stay but improvement needed
Overall we enjoyed our stay at the hotel but note that this is not a 4 star hotel but 3. + The pool and views from the deck are superb; + The staff is kind; + The breakfast is better than what we thought. - The tropical suite next to the Sertil hotel are much bigger but very old and should be renovated with updated facilities; - We were also not able to take the shuttle as it was always full; - We do not recommend to take the diner; - The staff is very young and has a lack of experience.
2023 年 8 月入住 4 晚

10/10 超赞

Holy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
sehr schönes Hotel mit ruhigen Zimmer
2023 年 8 月入住 2 晚

8/10 还可以

marvin

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was great, however the room we stayed in needs a bit of updating. The toilet was leaking and the bathroom door Squeaks so bad you had to leave it open because it would wake someone up. Other then that, the place was great and convenient to downtown. 3 pools we amazing and quiet.
2023 年 8 月入住 3 晚

2/10 糟糕

Sener

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very poor hygiene, the room had holes in the walls. Floor was dirty, bathroom dirty, could not even shower as bad as it was. Also had to scratch the whole night because of the bed. It was gross…
2023 年 8 月入住 1 晚

4/10 很差

Muhammet

不满意：员工和服务
2023 年 8 月入住 3 晚

6/10 一般

James

满意：客房舒适度
不满意：清洁度
It’s an OK hotel.
Overall is a good hotel. Room (Tropical Deluxe Garden View Room) was very spacious which was good, but unfortunately I found 4 spiders in the room, and it didn’t seemed like cleaned at all. The bed as well was not really comfortable. Also the toiletries provided were old and it did not look good for a 4star hotel. Gym is very old too, machines and weights not in good condition. The only thing I really liked was the pool and the view from there. That’s about it.
2023 年 8 月入住 2 晚

2/10 糟糕

Sam

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay there!!!!
Absolutely terrible service, no hot water, disgusting food and lack of handling complain
2023 年 7 月入住 3 晚

4/10 很差

Sumair

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very friendly, however, room was inadequate, service was poor, electrical faults, water faults - I wouldn’t class this as 4 star more like average 3stars - the view from the hotel was amazing - laundry service incompetent - personally wouldn’t stay here again
2023 年 7 月入住 3 晚

10/10 超赞

Ihsane

2023 年 7 月入住 6 晚

6/10 一般

Aysun

不满意：住宿条件和设施
2023 年 7 月入住 3 晚

4/10 很差

Mahsa

团体旅客
不满意：住宿条件和设施，员工和服务
Pictures of this hotel are deceptive. The hotel is not well maintained and is much older than shown on the photos. We did not have a good experience checking into this hotel which ruined the vacation vibe. We had booked a swim up room with a sea view that was paid fully weeks prior to arrival, however they gave us a different room in a different building than the main hotel. When we complained they tried to justify that a sea view is not guaranteed but when they saw it was clearly stated in our reservation they offered a different room in the main building, which once again was not sea view and the room was under renovation! We didn’t agree and “suddenly” they were able to find the appropriate room we booked under the guise that someone else was supposed to check in but they changed their room. Our room had no towels and we had to go to the reception several times to finally get towels sent to our room. The restaurant buffet (both breakfast and dinner) was terrible. Upon checkout, they tried to charge us an extra $2500 for dinners and drinks at their restaurant that we did not use. They ended up cancelling those charges because there were obviously no signed receipts available to prove the purchases. The only positive attribute of this hotel is the view. Overall, I would not recommend this hotel.
2023 年 7 月入住 2 晚

2/10 糟糕

Sercan

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚

8/10 还可以

Khayala

2023 年 6 月入住 5 晚

6/10 一般

Suzan

与家人出行, 与配偶出行
不满意：清洁度
Our air conditioning did not work well and had to ring reception a few times. We were on the rooftop so our room was stifling but only had sheers, no block out blinds. The floor around the drinks station at breakfast was always flooded so constantly was slippery and dangerous.
2023 年 6 月入住 3 晚

10/10 超赞

Glen

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This is a beautiful hotel just on the outskirts of Oludeniz, very close to the mountain cable car. The hotel was lovely, comfortable with the most amazing views of the mountains and the sea. Beds really comfortable, staff could not do enough and the breakfast was out of this world. I had a Hamann and massage in the Spa and it was the best I have ever ever had. Great value for money but still luxury.
2023 年 6 月入住 1 晚

6/10 一般

Rafaella

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Não atendeu às expectativas
Hotel com problemas que não deveriam ocorrer num suposto 4 estrelas. Box do banheiro quebrado e sem porta, a cada banho alagava tudo, porta do banheiro trincada, ausência de cortina black-out, wifi não funcionou no quarto, só em áreas comuns, vista da sacada não condiz com a descrição do quarto, check in ruim, sem informação, nem ao menos onde seria o café da manhã. Além disso, apesar de estar na Turquia, a moeda referência no hotel era libra esterlina. Ao solicitar troca do quarto me foi oferecido um quarto inferior e sem vista, sem qq outra opção a não ser um monte de toalhas pra deixar no chão. Apesar de tudo hotel bonito e bom café da manhã, talvez não tivemos sorte. Não consegui carregar as fotos, problemas no app
2023 年 5 月入住 3 晚

10/10 超赞

Diego

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Phenomenal view and an absolutely beautiful hotel. Very clean and well maintained. Very friendly and helpful staff & concierge. It is also a short walk away from the dolmus stops, and taxis on call waiting 40 feet away if you would prefer a taxi.
2023 年 5 月入住 1 晚

10/10 超赞

Emily

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Views to die for!
What an amazing stay. Even with a few hiccups Rose made everything as comfortable as possible! I can’t thank her enough for her hospitality. The views from the swim room balcony are exceptional. The staff we so polite and kind. Will be back in the summer for another visit ❤️
2023 年 4 月入住 9 晚
trapıcal 于 2023 年 12 月 22 日 的回复
thank you

2/10 糟糕

Emma

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

4/10 很差

John D

2022 年 10 月入住 3 晚

6/10 一般

Martin

与家人出行
满意：员工和服务
Sehr schöner Blick auf Berge und Meer. Personal sehr freundlich. Zimmer unter dem schlecht isolierten Dach stickig und heiß. An zwei Tagen von vier Tagen morgens Wasserversorgung unterbrochen.
2022 年 10 月入住 4 晚

8/10 还可以

Alicia

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
We had a great stay at this property. We had the swim up room which we loved! The view was unbeatable. Pool water was cold but it was October so to be expected. It’s close to the main beach by car, about 10 mins. The staff were helpful and nice. Only downside was the shower had a slight leak and water would be all over the floor after, but otherwise no complaints.
2022 年 10 月入住 2 晚

10/10 超赞

Alex

2022 年 10 月入住 2 晚

10/10 超赞

Banafshe

2022 年 9 月入住 1 晚

10/10 超赞

Lyndon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovley Hotel
Lovely place! Stay for one night due to just passing through the area. Staff helpful lovley views.
2022 年 8 月入住 1 晚

10/10 超赞

Tracey

满意：清洁度、员工和服务、住宿条件和设施
The hotel is stunning with its infinity pool and mountain backdrop the food was good and the staff were extremely friendly and helpful the only downside us it's a bit far away from olu deniz
2022 年 8 月入住 7 晚

10/10 超赞

Hüseyin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施，员工和服务
Schlechter Service und katastrophales Badezimmer
Das Zimmer war eine reine Katastrophe, vor allem das Badezimmer. Es hatte ein Fenster ins Schlafzimmer, bei welchem man die Lamellen nicht schliessen konnte. So musste man quasi mit Blickkontakt seinen Toillettenbesuch erledigen. Die Dusche hatte keine Türe und somit wurde das Badezimmer bis ins Zimmer überflutet. Die Badezimmertüre war defekt und hatte Splitter/Risse in der Glastüre. Die Zimmer sind ringhörig. Ich habe alles nach dem Check-in gemeldet und gemacht wurde vorerst nichts. Noch schlimmer, die Rezeptionistin CANSEL war unfreundlich, gelangweilt, genervt und gleichzeitig mit einem verheirateten Gast am flirten (sehr unprofessionell). Sie war auch immer am Handy, während ich mein Problem schilderte. Die einzig wirklich positive und freundliche Person war Herr Mertcan. PS: Anstatt nach mehrmaligem Melden der Umstände uns ein anderes Zimmer zu geben, haben sie ein Leinentuch über das Fenster (Bad/Schlafzimmer) genagelt. Dieser Service hat bestimmt keine 4* verdient.
2022 年 7 月入住 2 晚

8/10 还可以

Tolga

2022 年 7 月入住 1 晚

10/10 超赞

ahmed

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic
Good location with views to die for. Svetlana, the manager was wonderful. Recommend anytime.
View
Pool
2022 年 7 月入住 2 晚

10/10 超赞

Aykut

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gerek personel gerek ortam yemekler her şey çok güzeldi. Çalışanlar güler yüzlüydü ve çok yardımcı oldular. Havuzu da gayet temiz ve güzeldi. Kesinlikle tavsiye ederim Ölüdeniz tarafına gidiceklere. 10/10
2022 年 7 月入住 5 晚