6/10 Okay
Aby
Oct 30, 2024
Liked: Cleanliness
Disliked: Staff & service
Overnight staff only one person. Did not answer phone. Was not at desk during the night when I needed them. I kept calling desk and walking to desk for 45 minutes Actually walked outside thinking maybe door would ring something to get attention. Nobody arrived. I called phone direct phone number and finally answered. Claimed was at desk. FYI I disagree. My room first floor. When he spoke all I heard was I from him I had to get breakfast I am only one tonight. I I I I. I didn’t tell him about tub issue only asked for toothpaste he said contact housekeeping at 9 am. Now I was annoyed and couldn’t wait to leave. I said last night she said if needed due to missing bag she had at desk and pulled it out so knew it was available. Now I insisted he check please. He knew right where to look at it was at desk once I insisted. Other staff at check in and check out very friendly and nice. Several hours later breakfast. Breakfast had moldy bagels. Toaster didn’t work. I pointed out to different morning staff who was very kind. Yogurt was good. Many other choices which looked good but after the bagel issue. I was done. Tub did not have a proper stopper. Sink dripped all night. Room was clean.
Aby
Stayed 1 night in Oct 2024