Title: The Riverside Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=915063&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Riverside Hotel Travelers relax on the sunny patio or book beauty treatments at this riverside hotel, where families spend quality time together in a peaceful setting ## Photo gallery for The Riverside Hotel ![Reception - The Riverside Hotel (Durban North)](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/20db58c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; pool views - The Riverside Hotel (Durban North)](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/f0fee191.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Riverside Hotel (Durban North)](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/7feb7538.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Riverside Hotel (Durban North)](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/bc423aa3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas - The Riverside Hotel (Durban North)](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/5c1ebd33.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Riverside Hotel, by the water, offers a peaceful environment with a garden and poolside restaurant. Guests can unwind at two bars or visit the hair salon. Practical amenities include in-room WiFi and dry cleaning services, which families appreciate. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=915063&PinnedHotelID=915063&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 20 of 20 rooms ### View all photos for Deluxe Double Room ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1583x0y0-0841a70b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1582x0y0-a4b502ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Standard Room, Non Smoking ![Standard Room, Non Smoking | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1583x0y0-8a1901a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Non Smoking, River View ![Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1582x0y0-2380d3c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking, River View ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding - River view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Triple Room ![Family Triple Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1583x0y0-fc060fa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - Sleeps 3 - 1 Twin Bed and 1 Queen Bed ### View all photos for Deluxe Double Room Single Use, Non Smoking, River View ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2243h1582x0y0-9682c74c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use, Non Smoking, River View ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - River view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, Non Smoking, River View ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1582x0y0-a4b502ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Non Smoking, River View ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - River view - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Standard Room, Non Smoking, River View ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2243h1582x0y0-9682c74c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking, River View ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - River view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Non Smoking ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/w2245h1583x0y0-81dc49f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Separate bedroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Non Smoking, Garden View ![Deluxe Double Room, Non Smoking, Garden View | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/4eb535f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking, Garden View ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding Designer toiletries - Garden view - Sleeps 2 - 1 King Bed ### View all photos for Family Suite, 2 Bedrooms, Non Smoking, River View ![Family Suite, 2 Bedrooms, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/0a76a7ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Non Smoking, River View ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Refrigerator LED TV Tempur-Pedic bed Premium bedding - River view - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### Suite - Sleeps 2 ### Standard Room - Sleeps 2 ### View all photos for Two-Bedroom Suite ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/dcd63744.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Suite - Sleeps 4 ### View all photos for Family Room ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/5b17786a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 4 ### Deluxe Double Room With River View-Non-Smoking - Sleeps 2 ### Standard Room, Non Smoking, River View - Sleeps 2 ### Deluxe Double Room With Garden View-Non-Smoking - Sleeps 2 ### View all photos for Triple Room ![Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/920000/915100/915063/849b9bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ### Deluxe Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDurban-North-Hotels-The-Riverside-Hotel.h915063.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDurban-North-Hotels-The-Riverside-Hotel.h915063.Hotel-Information) ## About the neighborhood Located in Durban North, The Riverside Hotel is in the suburbs and on a river. Umhlanga Rocks Beach and Beachwood Mangroves Nature Reserve reflect the area's natural beauty and area attractions include uShaka Marine World and Japanese Gardens. Traveling with kids? Consider Big Rush Urban Adrenaline, or check out an event or a game at Moses Mabhida Stadium. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. [Visit our Durban North travel guide](https://www.expedia.com/Durban-North.dx3000665173) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.80693%2C31.03282&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z7e81XmsWBWXRs8kQyWNTkv4dqU=) 10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065 ### What's nearby - ![Umgeni River Bird Park showing bird life and zoo animals](https://images.trvl-media.com/place/6169851/a21a3a7b-2493-4fe2-992f-1b04d03a71c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Umgeni River Bird Park 20 min walk \- 1.1 miles - ![Clean ocean wave surging crashing towards shallow sandbars at surf city beaches of Durban](https://images.trvl-media.com/place/3000665189/a55f8376-27ee-46a2-9e4d-e8e72239ee9b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Durban Beach 1 min drive \- 1.2 miles - ![Beautiful Durban as the sun set from Moyo bar on the end of the pier](https://images.trvl-media.com/place/1073/7275823e-d924-4d6b-8f72-75152a0125bc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Golden Mile 1 min drive \- 1.2 miles - Beachwood Mangroves Nature Reserve 3 min walk \- 0.2 miles - Japanese Gardens 19 min walk \- 1.1 miles ### Getting around - King Shaka Intl. Airport (DUR) 27 min drive ### Restaurants - Steers 4 min drive - Capsicum @ Britannia 3 min drive - LoveCoffee 3 min drive - Govenders Curry Pot 4 min drive - Britannia 3 min drive ## About this property ### The Riverside Hotel Upscale family-friendly hotel near uShaka Marine World Consider a stay at The Riverside Hotel and take advantage of a terrace, a garden, and a hair salon. The on-site restaurant, Riverside Cafe, offers breakfast, brunch, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars. Other perks at this hotel include: - An outdoor pool along with pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Meeting rooms, a porter/bellhop, and wedding services Room features All 169 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Other amenities include: - Designer toiletries, tubs or showers, and hair dryers - 32-inch LED TVs with satellite channels - Kitchenettes, refrigerators, and microwaves ## Similar properties ![View from property](https://images.trvl-media.com/lodging/1000000/10000/1100/1019/c253fc39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Karridene Beach Kingsburgh - Pool - Spa - Kids pool - Parking included 8.4 Very Good 77 reviews $68 nightly $78 total Feb 20 - Feb 21 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1019&PinnedHotelID=1019&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1780000/1774600/1774509/5101494e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Hotel Umhlanga - Spa - Free WiFi - Restaurant - Air conditioning 8.4 Very Good 308 reviews $82 nightly $95 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1774509&PinnedHotelID=1774509&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42270000/42266000/42265913/6c426232.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savannah Park Luxury Apartments Umhlanga - 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Riverside Cafe - Riverside Poolside Bar ### Things to do - 24-hour gym - Outdoor pool - Outdoor pool (guest access) - TV in common areas ### Family friendly - In-room babysitting (surcharge) - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Conference center - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a river - Outdoor furniture - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - 5 floors - Built in 1998 - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Premium bedding - Tempur-Pedic mattress ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LED TV with cable/satellite channels - Pay movies ### Food and drink - Coffee/tea maker - Kitchenette - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 100 for children - Fee for wireless internet in public areas: ZAR 55 (rates may vary) - Fee for wired internet in public areas: ZAR 55 (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Pool access available from 8:00 AM to 7:30 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Three Cities Riverside Three Cities Riverside Durban aha Riverside Hotel Durban Three Cities Riverside Hotel Durban Riverside Hotel Durban aha Riverside Hotel aha Riverside Durban aha Riverside aha Riverside Durban North The Riverside Hotel Hotel The Riverside Hotel Durban North The Riverside Hotel Hotel Durban North ## Frequently asked questions ### Does The Riverside Hotel have a pool? ### How much does it cost to stay at The Riverside Hotel? ### Is The Riverside Hotel pet-friendly? ### How much is parking? ### What time is check-in at The Riverside Hotel? ### What time is check-out at The Riverside Hotel? ### Does The Riverside Hotel provide a shuttle to the airport? ### Where is The Riverside Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Riverside Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 69 8 - Good 81 6 - Okay 43 4 - Poor 15 2 - Terrible 8 ## Reviews ### 8/10 Good #### Carl May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 👍 ##### Carl Stayed 2 nights in May 2025 ### 10/10 Excellent #### megan Jan 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### megan ### 8/10 Good #### Michael Jul 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Water issues!!! Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat. ##### Michael Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Myles Apr 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy. ![](https://a.travel-assets.com/ugc/hotel-reviews/861EB085D07BABF238FDE1CC605B2B50EDF158011714381148133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Myles Stayed 1 night in Apr 2024 ### 8/10 Good #### Zarina Dec 26, 2022 Liked: Cleanliness, property conditions & facilities #### Terrible service average hotel I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist. ##### Zarina Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Wesley Jan 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Was a good stay overall ##### Wesley Stayed 1 night in Jan 2022 ### 6/10 Okay #### michael Jan 2, 2022 Liked: Cleanliness, staff & service #### Hotel tried cancelling booking after payment. Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day. ##### michael Stayed 1 night in Dec 2021 ### 8/10 Good #### michael Apr 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The accommodation was comfortable, central location, quiet with professional staff. Only issue was the shower being in the narrow bath, and then leaked water onto the floor. ##### michael Stayed 2 nights in Apr 2021 ### 4/10 Poor #### Verified traveler Mar 23, 2021 Disliked: Staff & service, property conditions & facilities Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons 1\. Only 2 pool towels were available when I requested 4\. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels 2\. Extra bath towels were not available as they were all in the dryer. Really? 3\. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day. 4\. Hand towels were not replenished with 2, only 1\. 5\. Bath towelling mat was never replenished for 2 of my 3 night stay. ##### Verified traveler Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Ritesh Jan 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### brilliant weekend of rest and relaxation Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV. ##### Ritesh Stayed 2 nights in Jan 2021 ### 6/10 Okay #### Verified traveler Jan 6, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Jan 2020 The place is beautiful but some of your staff member’s have terrible people’s skills and attitude. ##### Verified traveler Stayed 2 nights in Dec 2019 ### 8/10 Good #### Musawenkosi Aug 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Initially confusion but it was resolved amicably I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water ##### Musawenkosi Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Vincent May 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good place to stay Amazing place ##### Vincent Stayed 1 night in May 2019 ### 8/10 Good #### Albert Mar 2, 2019 Liked: Room comfort #### Not four star Although the institution offers amenities usually offered by four star hotels I'm not convinced that Riverside is always deserving of four stars. Amenities were generally good however staff performance requires some corrective action. Staff appeared unprofessional at times specifically restaurant and front desk staff. Breakfasts on most mornings was late. Flies were noted on buffet food. Despite me highlighting it to staff nothing was done by staff about it at the time. Breakfast cutlery was dirty. Salt sellers were filthy. The cup on the breakfast table had dessert from the previous night still in it. Clearly not well washed nor checked by staff when setting the table. Management did take corrective but I should not be required to highlight unhygienic concerns to them especially not a four star hotel. One wonders what happens in the kitchen. I rate this hotel three stars at best. ##### Albert Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Nnditsheni Charity Feb 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place We had amazing time ##### Nnditsheni Charity Stayed 4 nights in Feb 2019 ### 6/10 Okay #### Wally Feb 11, 2019 Liked: Cleanliness, staff & service I was disappointed with the small room allocated to us as on 2 other occasions we had large spacious rooms and a bath for my wife. A bit noisy this past weekend ##### Wally Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveler Jan 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a beautiful stay. Lovely spot within close proximity to all amenities,yet hidden from the crowd.Clean rooms and comfortable beds . Would do it again ##### Verified traveler Stayed 3 nights in Jan 2019 ### 8/10 Good #### Eugene Dec 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for a family visit to Durban Was a nice stay! ##### Eugene Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveler Dec 13, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step. ##### Verified traveler Stayed 6 nights in Dec 2018 ### 8/10 Good #### Wayne Oct 20, 2018 Liked: Staff & service, room comfort Unfortunately there was a cockroach in room 302, and the water in the shower took long to drain. ##### Wayne Stayed 3 nights in Oct 2018 ### 8/10 Good #### Verified traveler Oct 13, 2018 Liked: Cleanliness, staff & service, room comfort The only problem was at check in. Person behind the counter was not very friendly. Service was a bit on the slow side although they were very friendly and helpful. Overall had a good stay ##### Verified traveler Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Verified traveler Jul 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a fantastic stay. Breakfast included was nice and the rooms were beautiful and comfortable ##### Verified traveler Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### Karon, Australia Jun 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is central to everything, best hotel in Durban ##### Karon Stayed 15 nights in Jun 2018 ### 8/10 Good #### Verified traveler Jun 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and affordable hotel close to everything Very nice experience, I've already recommended this hotel to my friends ##### Verified traveler Stayed 1 night in May 2018 ### 10/10 Excellent #### Verified traveler May 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### aha The Riverside Hotel Excellent Hotel. 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