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Crowne Plaza Festival City, an IHG Hotel

5.0 star property
Luxury Dubai hotel in Dubai Festival City with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
View from room
Serves lunch, dinner, and brunch
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 388 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 1292 sq ft
  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 893 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 1 Twin Bed

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Pool
Spa
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9.2 out of 10, Wonderful, (584)
The price is $231
includes taxes & fees
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About the neighborhood

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 3 min drive
  • City Centre Deira - 6 min drive
  • Wafi City Mall - 6 min drive
  • Dubai World Trade Centre - 8 min drive

Getting around

  • GGICO Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Luxury family-friendly hotel near Dubai Festival City Mall
Consider a stay at Crowne Plaza Festival City, an IHG Hotel and take advantage of a poolside bar, a rooftop terrace, and shopping on site. Indulge in a body wrap, a facial, and a manicure/pedicure at Spa InterContinental, the onsite spa. The on-site Mediterranean cuisine restaurant, Zaytoun, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Babysitting (surcharge), a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Plasma TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Belgian Beer Cafe Dubai
  • Mazar Lounge
  • Zaytoun

Things to do

  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Festival City, an IHG Hotel?

As of Oct 31, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City, an IHG Hotel on Nov 24, 2024 start from $115.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Festival City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Festival City, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Festival City, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Festival City, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Festival City, an IHG Hotel located?

Located in the entertainment district, this family-friendly hotel is 0.5 mi (0.8 km) from Dubai Festival City Mall. Creek Station is 26 minutes by foot.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1007 reviews" "
Rating 8 - Good. 224 out of 1007 reviews" "
Rating 6 - Okay. 31 out of 1007 reviews" "
Rating 4 - Poor. 13 out of 1007 reviews" "
Rating 2 - Terrible. 13 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zainab

Stayed 2 nights in Oct 2024

10/10 Excellent

Kerolos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Crowne Plaza Dubai Festival City, and my experience was nothing short of exceptional. The moment I stepped into my room, I was struck by the tasteful finishings and practical design. The spacious corner office with large windows offered breathtaking views of the city, perfectly blending business and leisure. The climate control system was highly efficient, maintaining a comfortable temperature throughout my stay. I appreciated the smoke-free environment, a significant plus for health-conscious travelers like myself. The hotel's amenities and services were top-notch, catering to both business and leisure needs. From the modern fitness center to the excellent dining options, every aspect of my stay was welltaken care of. The location, connected to the Dubai Festival City Mall, offered unparalleled convenience for shopping, dining, and entertainment. What truly stood out was the exceptional service from the friendly and attentive staff. They went above and beyond to ensure my comfort and make my stay unforgettable. I highly recommend the Crowne Plaza Dubai Festival City to anyone visiting Dubai. Its perfect blend of style, comfort, and convenience makes it an ideal choice for both business travelers and leisure seekers. Rating: 5/5 stars.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

faizan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working are so amazing and make the stay pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire Rachel

Stayed 4 nights in Sep 2024

10/10 Excellent

Ali, Zahra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good in the hotel thanks for making our vacation such an unforgettable
Stayed 3 nights in Aug 2024

8/10 Good

fahad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
As an IHG membre i couldnot delay check out beyond 2 pm, despit it was low season. Nearby hotels gave me up to 5 pm sometimes however the lady in reception was strict about that and i understand.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Crowne Plaza Festival City was great! I enjoyed my stay & so convenient to the mall nearby. I had a very nice view overlooking the city & waterfront. There were different sizes of swimming pools spread out which overlooks the water & city landscape. At night you can go downstairs & enjoy a meal or outdoor seating with a big flat screen tv. It’s nice & relaxing. The room was very comfortable; clean & I enjoyed my stay. Breakfast included hot & cold meals & you can get latte, cappuccino's. There’s a nice walkway with a view & festival city mall was easy to walk around. It’s not as big as the other malls but it’s convenient to its hotel proximity. It has a view. Just take a taxi & you’re on your way to explore the highlights of Dubai💫
Stayed 1 night in Aug 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Tnx to all
Stayed 1 night in Aug 2024

8/10 Good

Nehal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like bathroom
Stayed 6 nights in Jul 2024

10/10 Excellent

Wasan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room perfect the girl at the reception so nice and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!!
Can-tear-a provided us with the BEST room service ever! He is a great worker!
Stayed 5 nights in Jun 2024

10/10 Excellent

Junaid, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arthit

Stayed 1 night in Jun 2024

10/10 Excellent

farhana

Stayed 1 night in Jun 2024

6/10 Okay

mohamad

Eid al adha holiday
The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded
Stayed 5 nights in Jun 2024

10/10 Excellent

Fiona E

Stayed 11 nights in Jun 2024

10/10 Excellent

Mona

Stayed 2 nights in Jun 2024

10/10 Excellent

Emad, west bloomfield

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

akil

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 5 nights in May 2024

10/10 Excellent

FOUAD

Stayed 1 night in May 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 6 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Stayed 7 nights in Feb 2024