Condo, 1 Bedroom, Beach View (Pelican 1405) | View from room

Reviews of Pelican Beach Resort by Panhandle Getaways

3.5 out of 5
Pelican Beach Resort by Panhandle Getaways
1002 Hwy 98 East, Destin, FL

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 158 reviews" "
Rating 8 - Good. 48 out of 158 reviews" "
Rating 6 - Okay. 28 out of 158 reviews" "
Rating 4 - Poor. 12 out of 158 reviews" "
Rating 2 - Terrible. 12 out of 158 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fábio

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, loved the amenities, private beach, multiple pools and hot tubs. Friendly staff. Great beach bar and cafe. Will definitely come back
Stayed 3 nights in Apr 2024
Response from PHG on May 6, 2024
Fabio, thank you so much for your valued feedback!

10/10 Excellent

Reina

Traveled with family
Liked: Cleanliness, amenities
That only thing I didn't liked was the Bed I couldn't sleep during my three days because the beds making a lot of noise its was too bad.
Stayed 3 nights in Apr 2024
Response from PHG on Apr 30, 2024
Reina, thank you so much for your valued feedback!

10/10 Excellent

Drip

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Everything was in one spot easy access yo pool and beacb area.
Stayed 3 nights in Apr 2024
Response from PHG on Apr 30, 2024
Thank you so much for your valued feedback!

6/10 Okay

Nicole

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Pelican Beach Resort in itself is a beautiful place with a fantastic location. The staff was very friendly and the areas in and around the resort were neat and clean. The room we stayed in however was not at all what I expected. To start off, when we got up to our room, the door was hanging wide open. We soon learned that's because it didn't stay shut unless you slammed it.The place was filthy. I took pictures because I could not believe the condition. The doors had caked on dirt, they clearly hadn't been washed in a VERY long time. The curtains had food/drinks spattered on them. The trim in the bathroom had paint spattered on them. It just wasn't what I was expecting at all, not even close. I'd love to send pictures if someone could tell me how to do so. Thank you for your time. Nicole Hanson Room 1011
Stayed 6 nights in Apr 2024
Response from PHG on Apr 30, 2024
Nicole, thank you so much for your valued feedback!

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall wonderful experience! Condition of unit was nice and it time spent in unit was peaceful. Although the bed in bedroom one, could use updating. Overall Good communication. We’re Hopeful to return.
Stayed 4 nights in Apr 2024
Response from PHG on Apr 30, 2024
Aaron, thank you so much for your valued feedback!

10/10 Excellent

Joy, Bayside

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly safe and so many places that’s walkable! Short drive to many known places, such as boardwalk, pontoon rental for crab island, and famous restaurants.
Stayed 3 nights in Apr 2024
Response from PHG on Apr 30, 2024
Joy, thank you so much for your valued feedback!

6/10 Okay

Cecilia, Raytown

Traveled with partner, Traveled with family
Not enough elevators for the amount of rooms
Stayed 4 nights in Apr 2024
Response from PHG on Apr 30, 2024
Cecilia, thank you so much for your valued feedback!

6/10 Okay

Debra

Traveled with partner
Liked: Amenities
Beautiful views, nosey construction.
Stayed 2 nights in Mar 2024
Response from PHG on Apr 30, 2024
Debra, thank you so much for your valued feedback!

10/10 Excellent

Katerina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pelican Beach was extremely helpful and prompt throughout our entire trip. Extremely informative. Family oriented and beautiful resort.
Stayed 4 nights in Mar 2024
Response from PHG on Apr 30, 2024
Katerina, thank you so much for your valued feedback!

10/10 Excellent

Danette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condo needs some updates
Stayed 3 nights in Feb 2024
Response from PHG on Mar 15, 2024
Danette, thank you so much for your valued feedback!

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
All fantastic
Stayed 4 nights in Dec 2023
Response from PHG on Mar 15, 2024
Juan, thank you so much for your valued feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Nice place great view. Would stay here again
Stayed 3 nights in Jan 2024
Response from PHG on Mar 15, 2024
Thomas, thank you so much for your valued feedback!

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The specific unit we were in was quite dated and needed some TLC, but all that was fine because the balcony overlooks the ocean, so everything was fine.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing beach access washing machine convenient
Stayed 4 nights in Jun 2023

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
The property is under renovations dusty and loud.
Stayed 3 nights in Oct 2023

6/10 Okay

Irene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Bed super uncomfortable, patio furniture needs updated, need a Kureig/ more kitchen supplies, beach umbrellas at the front of the beach was an inconvenience if you wanted to sit close enough to watch your children. The bed was the biggest issue the sheets had lint balls on them and made them rough I woke up at 3am and went to the couch everyday we were there. Communication was great we were able to check in early.
Stayed 5 nights in Oct 2023

8/10 Good

Kim

Traveled with group
Liked: Cleanliness
Upon entering the room it smelled old / moldy Another foul smell at other times. Sewer gas? Couldn’t located it. Bugs in the main bathroom. Unfortunately, for us they were doing hurricane modifications on the bldg. . 8:00 am workers were banging around. At 7:00am the garbage truck banging around too the bedroom window is next to it. No rest was had. Room was located on the first floor. View of people at the pool. Could see the ocean. Parking easy, checkin fast, room had everything needed for the stay. Had to drive everywhere. Not a location if you wanted to walk to a restaurant.
Stayed 5 nights in Oct 2023
Response from PHG on Oct 10, 2023
Kim, thank you so much for your valued feedback!

10/10 Excellent

Shelley D

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from PHG on Sep 20, 2023
Shelley, thank you so much for your valued feedback!

8/10 Good

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from PHG on Sep 20, 2023
Armando, thank you so much for your valued feedback!

10/10 Excellent

Sheri, Toledo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our condo
Stayed 3 nights in Aug 2023
Response from PHG on Sep 11, 2023
Sheri, thank you so much for your valued feedback!

10/10 Excellent

Terry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not an extravagant place but if you have a child/children.. the 3 pools and beach access will be great. Also a decent gym/steam room/sauna if you like that sort of thing. The available outdoor gas grills were great and we used them almost every day. If you’re single or a couple looking for solitude and silence this may not be the place for you, it’s not really noisy but tons of kids running around almost constantly.
Stayed 6 nights in Aug 2023
Response from PHG on Sep 8, 2023
Terry, thank you so much for your valued feedback!

8/10 Good

Moneta

Traveled with group
Liked: Cleanliness, amenities
Our room was good, thought it would be a little bigger, but overall it was nice and clean.
Stayed 7 nights in Aug 2023
Response from PHG on Aug 23, 2023
Moneta, thank you so much for your valued feedback!

8/10 Good

Jerry

Traveled with partner
Condo outdoor furniture needed replaced.
Stayed 3 nights in Jul 2023
Response from PHG on Aug 15, 2023
Jerry, thank you so much for your valued feedback!

8/10 Good

John

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023
Response from PHG on Aug 15, 2023
John, thank you so much for your valued feedback!

2/10 Terrible

Misty Lynn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are nothing like the resort. Our dishwasher was broken, the fold out sofa was like sleeping on bars, there were bugs inside the condo, not enough blankets for everyone or pillows. They closed the pool at 6 one night when the sign said disk and was open until 9 all the other nights. The security was rude. For the amount of money paid, I was terribly disappointed and will not return. We go to Destin every year.
Stayed 5 nights in Jun 2023
Response from PHG on Aug 15, 2023
Misty, thank you so much for your valued feedback! We are addressing your concerns.

8/10 Good

staci

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Elyse

Traveled with family and small children
Liked: Cleanliness
Balcony was a little sketchy on the corner of the 20th floor. It was slanted and seemed unsafe but the condo inside was as expect for a beach condo. Nothing special.

4/10 Poor

Erik, Marion

Traveled with partner
The first time we were here was great. Beautiful views! This time they were doing construction which we understand things need upgraded but there was no communication that it would be under construction. They closed our balcony off so we couldn't use it. Couldn't even open the door. The bedroom was right next to garbage shoot, you could hear the trash go all the way down. They closed the pool off. The front staff.. I'm not sure why they are there...they were not helpful at all.
Stayed 7 nights in Apr 2023

8/10 Good

Shawn Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the private beach, Security was nice to have, Very friendly security and the bar outside was nice. , Rooms very clean. Was not notified about the construction going on. Front desk People not friendly or helpful.
Stayed 8 nights in Apr 2023

8/10 Good

Cesar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
White sand beaches are great
Stayed 6 nights in Apr 2023

8/10 Good

Eric

Traveled with family
Liked: Room comfort
Stayed 6 nights in Apr 2023

4/10 Poor

Joel Robert

Traveled with family
Disliked: Amenities, property conditions & facilities
Room needs updating terribly!!! Beds were awful and old!!! Appliances were very outdated. No washer and drier as advertised. View from room of the gulf was amazing but desperately needs some updates to the condo.
Stayed 4 nights in Mar 2023

6/10 Okay

Graham

Traveled with partner
Disliked: Amenities, property conditions & facilities
Way too noisy. Too much internal and external construction
Stayed 27 nights in Jan 2023
Response from PHG on Mar 14, 2023
Graham, thank you so much for your valued feedback!

6/10 Okay

Jayme, Howard

Traveled with family
Disliked: Property conditions & facilities
Never received an email on door codes. Took hours for them to respond back to my text, VM and email. Property is currently being painted and some pool areas are closed. After dusk you couldnt get into hot tubs, which is when we wanted to go. Burnt out lights in the unit, fans had alot of built up dirt. The master bedroom had the most uncomfortable bed we couldnt sleep much all week and have awful back pain now. If we could have left early with a refund we would have found somewhere else. The central location was the best part of staying there.

10/10 Excellent

Celia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, the property has everything we need, very clean and amazing view
Response from PHG on Nov 9, 2022
Thank you for your feedback! We're glad to hear that you enjoyed your stay. We look forward to having you back.

10/10 Excellent

Gerardene Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and roomy unit. Look forward to coming back again.
Response from PHG on Nov 7, 2022
Thank you so much for the 5-star review! We are so glad you loved your stay with us, and we look forward to your next visit!

8/10 Good

Nikki

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved being right on the beach! Walking distance to a grocery store. Many delicious restaurants nearby.
Stayed 7 nights in Oct 2022
Response from PHG on Oct 26, 2022
Thank you for your feedback! We're glad to hear that you enjoyed your stay. We look forward to having you back.

10/10 Excellent

Sharon G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was located in area close to local dining and attractions. Property has a nice cafe, tiki bar on site. The property is well maintained. The only thing I would have liked is the fitness center to offer a few more options for working out.
Stayed 7 nights in Oct 2022
Response from PHG on Oct 26, 2022
Thank you so much for the 5-star review! We are so glad you loved your stay with us, and we look forward to your next visit!

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it's right on the beach. Property itself is needs some updates which they seamed to be working on. The unit needs updated as the microwave was rusted and other things that gave a feel of not being cquite clean. The unit was clean just aged.
Stayed 5 nights in Oct 2022
Response from PHG on Oct 17, 2022
Thank you for the review! We appreciate your feedback and we'll share it with our team.

10/10 Excellent

Teresa

Stayed 3 nights in Oct 2022
Response from PHG on Oct 13, 2022
Thank you so much for the review! We are so glad you loved your stay with us, and we look forward to your next visit!

2/10 Terrible

Gleenn

Disliked: Cleanliness, property conditions & facilities
Will never rent in this property again
Stayed 3 nights in Sep 2022
Response from PHG on Oct 26, 2022
Thank you for the feedback. We value your perspective and we apologize if your experience was anything less than five stars. We have shared your insight with our management team and we hope you'll give us another chance to earn your trust in the future. Thank you!

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front beach view was amazing!
Stayed 2 nights in Jul 2022
Response from PHG on Jul 25, 2022
Thank you for the great feedback, Maria. It's hard to beat those views! We hope to see you again soon!

6/10 Okay

Angela

Traveled with family and small children, Traveled with family
The pool was nice yet overcrowded. Too many beach chairs and umbrellas blocked the view of the beach. The front desk was helpful with problems we had
Stayed 4 nights in Jul 2022
Response from PHG on Jul 21, 2022
Thank you for the great feedback, Angela. We hope to see you again soon!

8/10 Good

Sammy

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The property was decent. No where to eat or drink at night on the premises. Room was fairly clean, bathrooms could have been better. We had an overall good time. Staff was pleasant and responsive.
Stayed 5 nights in Jul 2022
Response from PHG on Jul 18, 2022
Thank you for the great feedback, Sammy. We are glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Josh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We rented 1 king bed, 2 twin and a fold out couch. When we arrived we had 1 kind, 1 full and the fold couch. We were short a bed. Garbage disposal leaked out we had to change the water bucket several times a day.
Stayed 6 nights in Jun 2022
Response from PHG on Jul 5, 2022
Thank you so much for your valued feedback, Josh! We apologize for the inconveniences you experienced. We are addressing your concerns.

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The view is absolutely breathtaking. You wake up to dolphins and the emerald ocean. The room itself could have been cleaned better. One of the bathroom showers wasn’t clean at all, but the rest of the condo was okay. The beds were clean. Parking was easy and the pools were nice. It is just steps from the beach which was nice. I would recommend bringing your own food because most of the food on 98 was not good and expensive. I would definitely recommend staying here. It is especially good for families.
Stayed 4 nights in Jun 2022
Response from PHG on Jun 20, 2022
Nicole, thank you so much for your valued feedback! We hope to see you again soon!

2/10 Terrible

brenda

Traveled with family
Stayed 3 nights in May 2022
Response from PHG on Jun 8, 2022
Thank you so much for your valued feedback! We apologize for any inconveniences you may have experienced.

6/10 Okay

Jedediah Jacob

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was nice, Pools was great, Beach was great, Security was great. However, the condo we stayed in was not the condo it appeared to be when booking. There was no beach view as it said in the booking. it was all pool view, ground level, right next to check in office. lots of foot traffic and noise on both sides of the condo. The Room was clean, However there was an electrical wall socket pulled out, bathroom towel hangers broken, toilet paper towel holder broken. No Pack N plays or bedding for babies/toddlers. Liked the resort, but will look at other options next visit.
Stayed 5 nights in May 2022
Response from PHG on May 31, 2022
Thank you so much for your valued feedback! We are addressing your concerns.

10/10 Excellent

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness
Great view and location
Very nice location and the food at the cafe was amazing. Overall great atmosphere. Will definitely be going back, the view was to die for.
View from hall
View from balcony
Stayed 6 nights in May 2022
Response from PHG on May 23, 2022
Thank you for the feedback, Amanda. What a great view - we are glad you enjoyed your stay! :)