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The Westin Dallas Downtown

4.0 star property
Hotel with 2 restaurants, a quick walk to Kay Bailey Hutchison Convention Center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Dallas Downtown

Exterior
Meeting facility
Suite, 1 King Bed, View, Corner | Pillowtop beds, in-room safe, desk, blackout drapes
Daily buffet breakfast (USD 24.95 per person)
Combined shower/tub, rainfall showerhead, designer toiletries

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 725 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View, Corner

Suite, 1 King Bed, View, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 725 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Fairmont Dallas
Pool
Pet friendly
Restaurant
Air conditioning
8.4 out of 10, Very Good, (1755)
The price is $190
includes taxes & fees
$162 per night
Nov 3 - Nov 4
Fairmont Dallas

About the neighborhood

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 6 min walk
  • Sixth Floor Museum - 8 min walk
  • Kay Bailey Hutchison Convention Center - 9 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 19 min walk

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Twisted Trompo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frankie's - ‬2 min walk
  • ‪WingBucket - ‬1 min walk

About this property

The Westin Dallas Downtown

Upscale hotel near Dallas World Aquarium
Located close to Sixth Floor Museum and Kay Bailey Hutchison Convention Center, The Westin Dallas Downtown provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a garden and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, free newspapers, and a front-desk safe
  • A ballroom, a TV in the lobby, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 326 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like safes and WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,320 square feet of space)

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.819 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Frequently asked questions

Does The Westin Dallas Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM–10:00 PM.

How much does it cost to stay at The Westin Dallas Downtown?

As of Oct 31, 2024, prices found for a 1-night stay for 2 adults at The Westin Dallas Downtown on Nov 2, 2024 start from $175.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Dallas Downtown pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet.

How much is parking at The Westin Dallas Downtown?

Self parking is available for USD 30 per night. Valet parking is available for USD 45 per night. Limited spots are available.

What time is check-in at The Westin Dallas Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Dallas Downtown?

Check-out is at noon. Late check-out is available for a fee.

Where is The Westin Dallas Downtown located?

Located in Downtown Dallas, this hotel is within a 10-minute walk of Dallas World Aquarium, Sixth Floor Museum, and Kay Bailey Hutchison Convention Center. Perot Museum of Nature and Science and Reunion Tower are also within 15 minutes. Akard Station is only a 3-minute walk and West End Station is 6 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 996 reviews" "
Rating 8 - Good. 227 out of 996 reviews" "
Rating 6 - Okay. 83 out of 996 reviews" "
Rating 4 - Poor. 51 out of 996 reviews" "
Rating 2 - Terrible. 46 out of 996 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph, Exton

Stayed 2 nights in Sep 2024

6/10 Okay

JOEL

Stayed 1 night in Oct 2024

6/10 Okay

Tabitha

Business traveler, Traveled with partner
It was average
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael M., Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerrie

Stayed 2 nights in Sep 2024

6/10 Okay

Ira

Stayed 2 nights in Oct 2024

10/10 Excellent

FEDERICO

Stayed 1 night in Sep 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

6/10 Okay

Qwentara

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Trash was overflowing from my arrival in the lobby also outside my room door until the next day from previous guest.
Stayed 2 nights in Oct 2024

10/10 Excellent

TraBryan, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing.
Stayed 1 night in Sep 2024

4/10 Poor

Angel

Traveled with group
Disliked: Amenities, property conditions & facilities
The route to parking is unexplained by front desk. Finding our room was a task each time. Room was suppose to be a suite butno living/sitting room, no microwave and basically no amenities. Hotel is the same price as a lot nicer ones that offermore space and amenities like a microwave basically no amenities. Hotel is the same pri
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and the seafood in the restaurant is superb and fresh. Staff was amazing from the check in to restaurant and all around.
Stayed 1 night in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Nice place. They lost my dry cleaning, so l purchased more clothes. I arrived Tues, gave them clothes on Wedns.They said i'd get them back Thurs. I spoke with them about this a few times. I left Sunday morn without my clothes. What am l to think about this ? Did they just throw my clothes in a corner and forget them?
Stayed 5 nights in Sep 2024

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable guest rooms right in the heart of downtown. We enjoyed our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Justin

Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walking downtown access to a verity of restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice hotel. Dallas is dirty
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2024

6/10 Okay

Sasha

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
Stayed 1 night in Aug 2024

2/10 Terrible

David

I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
Stayed 1 night in Jun 2024

2/10 Terrible

Kristin

Liked: Cleanliness
Disliked: Staff & service
We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0