Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

3.5 star property
Hotel with a fitness center, a short walk to Dallas World Aquarium

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
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Breakfast included
Free WiFi
Air conditioning
Gym
7.2 out of 10, Good, (1344)
The price is $114
includes taxes & fees
$97 per night
Nov 24 - Nov 25
Holiday Inn Express Dallas Downtown, an IHG Hotel

About the neighborhood

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 17 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frankie's - ‬4 min walk
  • ‪WingBucket - ‬3 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel near Dallas World Aquarium
A short walk from Kay Bailey Hutchison Convention Center and Reunion Tower, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and free newspapers
  • 22 meeting rooms, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 291 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • THRIVE Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (27,444 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.35 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

As of Oct 31, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel on Nov 6, 2024 start from $123.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 40 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Self parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Renaissance Tower and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

Reviews

6.6
Rating 10 - Excellent. 275 out of 1014 reviews" "
Rating 8 - Good. 204 out of 1014 reviews" "
Rating 6 - Okay. 186 out of 1014 reviews" "
Rating 4 - Poor. 158 out of 1014 reviews" "
Rating 2 - Terrible. 191 out of 1014 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Lazaro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Water at the pool was cold. Parking garad felt spooky at times. My stay was ok, nothing fancy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Ronaldo

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good property however they charge $150 US in case of room damage.I left on October 3 and still havent got it back yet.I did no damage to the room i was in
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late. Very accommodating. Gave me quite a late checkout. Patio doors a bit sketchy. Tub didn’t drain too well. Great location!
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
In serious need of a rehab. Terrible area. Unsafe to walk after dark. Street racing outside at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

elisangela

Liked: Cleanliness, staff & service, property conditions & facilities
close to everything u need
Stayed 4 nights in Oct 2024

10/10 Excellent

Horacio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly and helpful.
Stayed 4 nights in Oct 2024

4/10 Poor

Gerard

Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed at the Crowne Plaza in Downtown Dallas recently for three nights. Unfortunately, the air conditioning wasn’t working in my first room or my second, and it stopped working in my third room. So I was in four different rooms for a 3-night stay. That was very inconvenient, but the rest of my stay was pretty good: friendly staff, clean beds. The bathrooms were fine, but you can see the fixtures need to be replaced. The place is old but still a good option because of its location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Briana

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. Not sure if they changed ownership but the staff had no idea what they were doing and the room was outdated and disgusting. All but one elevator was down the last day we left and it was a nightmare.
Stayed 5 nights in Oct 2024

4/10 Poor

John B

Liked: Staff & service
Disliked: Property conditions & facilities
Needed a Remodel about a decade ago
Stayed 1 night in Oct 2024

4/10 Poor

Bamiduro

Disliked: Cleanliness, property conditions & facilities
The surrounding wasn’t clean, house keeping was unimpressive. Elevators not working properly. Generally, disappointed with the hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Layton

It was okay
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

2/10 Terrible

Angie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience here, avoid this place
Stayed 4 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet in the room, clean and beautiful view.
Stayed 1 night in Oct 2024

10/10 Excellent

Branislav

All good
Stayed 1 night in Sep 2024

6/10 Okay

Fred

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Not as nice, clean or upscale as my normal. The staff were great, food was decent and the bar was great. Not terrible but not great, just average.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My reservation was canceled and i wasn’t notified
Stayed 1 night in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2024

8/10 Good

Roli

Business traveler
Liked: Cleanliness, property conditions & facilities
Was disappointed with how unsafe it felt just outside the hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
It’s the cheapest hotel in downtown Austin, though I was warned about crime by my Uber driver. There’s currently a lot of homeless in the area. For the price I also felt the decor was drab and the hotel was not the best maintained. They do have good internet though. I might still stay again though if I had to go to downtown Dallas, because the geographical location is good.
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberlie

Business traveler
Disliked: Cleanliness, amenities
There is an infestation of crickets.
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5