Exterior

Reviews of Palmier Hotel

3 out of 5
Palmier Hotel
305 Tran Hung Dao Street, Son Tra District, Da Nang

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 75 reviews" "
Rating 8 - Good. 25 out of 75 reviews" "
Rating 6 - Okay. 8 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a two bedroom, two bathroom apartment. The tub was huge. Got a little sick, needed a hot bath, hot water was not a steady stream; had to wait for water to heat up to fill the tub. The apartment was very spacious and overlooked the nightlife. The room is right next to the restaurant where they have a live band playing. It may be torturous to listen to until they stop. The AC worked well, but one room did not cool down at all. Staff was great, but tour company (to Hue) was not the best choice. The cultural information of Hue was good, just not the tour itself. Its a 10 minute ride to the beach and a 32 minute walk.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute and lovely hotel for visiting Da Nang - especially if you prefer to be quieter near the river rather than in the Vegas-style beach setting. Very friendly and welcoming, and the decor in the rooms especially lovely. Much recommended.
Stayed 2 nights in Apr 2019
Response from Thanks and best regards on May 8, 2019
Dear Mr/ Mrs , Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us. Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards, From Palmier Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has recently changed hands and they are trying very hard to get things right. We stayed for 1 night and found the staff really helpful, we were able to check in early which was useful. The location is fine as a taxi is not expensive, the river view was nice. The room was good although not large and the bath was lovely. Breakfast was fine although the western food choices were not the biggest. Still overall good value for money, would stay again.
Stayed 1 night in Feb 2019
Response from Thanks so much on Feb 14, 2019
Dear Mr/ Mrs Michael , Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us. Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards, From Palmier Team with love <3

10/10 Excellent

Kitaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel! Highly recommended
Fantastic hotel! Comfortable clean beds.Would not hesitate to stay here again! Staff are super nice!!! Special thanks to Susan for being so welcoming & helping us with our onward journey!! 5* service :) would happily stay again
Stayed 1 night in Jan 2019
Response from review on Feb 1, 2019
Dear Mr/ Mrs , Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us. Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards, From Palmier Team with love <3

10/10 Excellent

VEH, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities, staff and environment. If there's a swimming pool it would add a lot more point from me. Will back to there next time.
Stayed 3 nights in Jan 2019
Response from Thanks so much on Feb 1, 2019
Dear Mr/Ms , Thank you for your stay with us and for sharing your experience with other travellers. We are so glad to know that our staffs made your stay pleasant! We truly appreciate your positive feedback and highest rating! It was our pleasure to serve you! Once again, thank you so much for choosing Palmier Hotel! We wish you all the best! We certainly look forward to welcoming you back in the very near future :D Warmest regards, From Palmier Team with love <3

10/10 Excellent

Scott, Hue, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel very much
This was my second stay here and I always get warm, friendly service from the staff - especially Mr. Dat. I guess from the start, the staff here has made me feel like I'm at home. Anyway, rooms are nice enough with a modern kind of artsy theme to them - kind of a youthful feel about the place. Everything is clean and tidy here and my bed was very comfortable with new, fresh linen. This place is about a 10 minute walk to Vinmart which makes it very convenient for shopping and catching a movie. I live here in Vietnam and go to Danang quite often. I've stayed at many hotels in Danang and am glad I finally found this place. I see no reason to look for another hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

myungken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enough value for money
friendly staffs. very supportive
Stayed 1 night in Jun 2017
Dear Mr(s) MyungKen, Art Hotel Danang Team would love to show our deep thankfulness and gratefulness to you for spending time writing these kind words for us. We are very glad that you had a fantastic experience at our hotel and we really appreciate your comments about our services. We all know that a brand for a company is like a reputation for a person. We build a reputation by making endless effort to do hard things well. If somebody asks: What is the thing makes that makes you most happy at work? We definitely would say: we are happiest when we could bring truly joyfulness and happiness to our beloved guests. Whenever our guests needs, Art Hotel Danang Team are always ready to assist, wherever we go, we go with all our heart. We feel very lucky and grateful when receiving your affectionate review, that is the greatest motivation for us on the way entering into the hospitality industry, gives us the endless power to believe in the path we are choosing and going. It is said that “Little things make a big days”. Your kind words is the most marvelous and wonderful present you've given us. We are continuously improving the standard and quality of all our services in order to bring the best experiences to our guests at Art Hotel Da Nang in particular and Da Nang – the beautiful beach city in general. We would be very delighted and lucky if we could see you again in the nearest future at our hotel. Let's us bring you greater experiences than your previous stay. We wish you a day full of joy and luck. See you again. Warm regards, Art Hotel Danang Team.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great new hotel, friendly staff, amazing room. Only thing is there isn't much shops/convenience store around the hotel, but a short walk or bike ride away across the bridge you'll find almost everything!
Stayed 2 nights in May 2017
Dear Ms. Clarence, Art Hotel Danang Team would love to show our deep thankfulness and gratefulness to you for spending time writing these kind words for us. We are very glad that you had a fantastic experience at our hotel and we really appreciate your comments about our services. We all know that a brand for a company is like a reputation for a person. We build a reputation by making endless effort to do hard things well. If somebody asks: What is the thing makes that makes you most happy at work? We definitely would say: we are happiest when we could bring truly joyfulness and happiness to our beloved guests. Whenever our guests needs, Art Hotel Danang Team are always ready to assist, wherever we go, we go with all our heart. We feel very lucky and grateful when receiving your affectionate review, that is the greatest motivation for us on the way entering into the hospitality industry, gives us the endless power to believe in the path we are choosing and going. It is said that “Little things make a big days”. Your kind words is the most marvelous and wonderful present you've given us. We are continuously improving the standard and quality of all our services in order to bring the best experiences to our guests at Art Hotel Da Nang in particular and Da Nang – the beautiful beach city in general. We would be very delighted and lucky if we could see you again in the nearest future at our hotel. Let's us bring you greater experiences than your previous stay. We wish you a day full of joy and luck. See you again. Warm regards, Art Hotel Danang Team.

10/10 Excellent

Quang Nguyen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything is perfect...the best hotel near Han River...i love it

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, room comfort
Okay Hotel
For the price, the hotel and room was just okay. The receptionist was very friendly and you can see that the hotel takes a lot of care in its rooms by pasting little messages on the pillows,etc. There was a bit of blood on my pillow - Suggest to improve cleanliness. The area itself was quite boring not much to see - Suggest to skip Da Nang and head to Hoi An.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and close to beach
Great room. There's a dampness and smell to the room though.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for...
It's just ok, I could've find better hotel Paying couple more dollars....

8/10 Good

Tommy6382, N

Liked: Staff & service, property conditions & facilities, room comfort
Good Stay
Great hotel for the price. The staff were very friendly and helpful. The room weren't as clean as I would have liked it. The bed was comfortable and big enough to spread out. The bathroom floor gets completely wet after taking shower which is a pain when changing. Breakfast is included which is good. I would stay here again.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DaNang's best boutique hotel
This hotel was awesome it was spotless, smelt beautiful with the most comfy bed. All toiletries, water and huge soft towels.Very nice decor, wonderful modern bathroom. Really good position walk across bridge to markets. Best hotel we have stayed at and we have been all over Vietnam for 3 weeks.The restaurant was great well priced and nice food.. wonderful smoothies. Friendly helpful staff and porters. Left at 6:30 am and they had a take away breakfast and coffee for us to go with.Highly recommend if you want comfort and cleanliness.

8/10 Good

Lee

Liked: Staff & service, room comfort
Receptionists were extremely helpful and welcoming. Breakfast was sufficient although servers could be more attentive especially for replenishing food and drinks. Beautiful bathroom in master bedroom but taking a shower wets the whole floor. Could do with a glass barrier in the tub or simple curtains to contain the water. Overall good location and relaxing atmosphere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big enough for a family
Location is not near downtown difficult to get food nearby

10/10 Excellent

J-P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you everyone at Art Hotel
Such welcoming staff. They are really as great as the other reviews say. Well worth the price. The hotel is nice and clean. As for the free breakfast, it's the best I've had in SE Asia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
everything is ok

8/10 Good

suuann

Liked: Cleanliness, room comfort
Good place to do something at down town, kind staffs but comparatively room is pretty small...

10/10 Excellent

Jeehan Rani, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Gave a comment on my last review already. Its perfect

10/10 Excellent

Jeehan Rani, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 4 nights in here. tried all the room from the city view - river view - and no window room. So far all the room is great. Even the no window room doesn't give you irk. Bed is very comfortable. This hotel is new! They just open June 2016! So everything is really good Staffs went beyond everything to help you with your needs. So great. Its right in front of Han River. Near Vincom. Really its a perfect hotel!

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
カウンターの女性の明るさ、対応は非常に良かったです。
Stayed 3 nights in Jul 2019

10/10 Excellent

YAT ming

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
物超所值既酒店
無論整㓗度、員工都很好, 而且餐廳裝修設計很特別, 十分舒適, 唯獨入住房間的隔音需要改善, 所選房間面屬於河境, 但馬路既噪音非常大
Stayed 3 nights in Jan 2019
Response from Thanks so much on Jan 30, 2019
Dear Mr/Ms Jane . Thank you for taking the time to write review of your stay with Palmier Hotel! We really appreciate it! It has been a pleasure to have you with us ! We hope you had a good time at our hotel. Thank you for giving us high rating! Once again, Thank you for choosing our hotel. We are looking forward to seeing you in the near future :D Warmest regards, Palmier Team With love

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Thanks so much on Feb 1, 2019
Thank you so much for taking the time to review your stay with us. What a wonderful review ! We really appreciate it! We’re so happy to know that you feel comfortable when you stay at our hotel . Hopefully you will still choose Palmier Hotel as your stopover when you return to Da Nang. Once again, many thanks from us.

8/10 Good

ChengWingSze

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
酒店每位員工都很有禮, 細心及照顧周到. 但近大馬路車輛來往很嘈吵及酒店隔音設備差, 隔離房的開關們聲, 電話聲及門鈴聲都會在早上6-8點會被吵醒,
Stayed 4 nights in Dec 2018
Response from Thanks so much on Jan 30, 2019
Dear Mr/Mrs I appreciate you take the time to pass your feedback regarding your recent stay at Palmier Hotel. On behalf of all hotel's members, we send all thanks to you for choosing Palmier Hotel as your staying. We would like to offer our sincerest apologiesfor something wrong in this hotel. We are making conditions for them to do the construction on time and wish this area become a tourist center in Da Nang City. We hope that you will sympathy for this iinconvenient., Thanks and best regards .

6/10 Okay

Kazuhiro

Stayed 2 nights in Sep 2018

2/10 Terrible

ALAN, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有螞蟻,不干淨,熱水不夠
房間有螞蟻,不干淨,熱水不夠,地板上不平,整個房間感覺很不干淨,床尾最右下角有血漬,我們那天回去太累了,沒有注意檢查 ,第二天發現到有這個問題,螞蟻整個桌子跑來跑去,地板也不平,熱水衝了一半發現在沒有熱水,要等十分鐘才再有熱水,總之非常非常的差。
Stayed 1 night in Feb 2018
Response from Sam on Apr 10, 2018
Dear Alan, Art Hotel Da Nang Team wants to show our deep thankfulness and gratefulness to you for taking your time writing a review for us. We are extremely sorry for the inconveniences you experienced during your stay here. We're well acknowledged your situation and make sure the same thing will never happen to you and any other guest again. Our top goal is not only to bring the best ever experiences for our guests but also to exceed our guest expectation. If somebody asks: What is the thing makes you the most happy in job, we would say: we are happy the most when we can bring joyfulness and happiness to our guests. Life is mirror: If you frown at it, it frowns back. We are continuously improving all of services, standard, and quality to bring all the best experiences to our guests when staying at Art Hotel Da Nang in particular and Da Nang – The Beautiful Beach City in general. One more time, Art Hotel Danang Team want to send our sincere apollogy from the botton of our hearts. Wish you all the joys of a wonderful day. We will be very happy and feel lucky if we can see you again in Art Hotel Da Nang to share with you more about our lovely city. Thank you so much

6/10 Okay

Verified traveler

Disliked: Room comfort
그냥 잠깐 머물기에 괜찮은..
비행기 시간이 저녁 12시라 잠깐 머물다 갔는데 호텔수준은 아니고 그냥 깔끔한 모텔수준. 생각보다 좁음. 화장실도 작고..숙소로 머물기는 그렇고 밤늦게 도착해서 잠깐 잠만 자기에는 괜찮을듯..

8/10 Good

Lok Him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

MINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
저는 별로
가격대비 겉모습은 나쁘지 않았으나 들어가자마자 곰팡이 냄새가 나고 청결함과는 거리가 멀었습니다. 아이때문에 물끓이기위해 쿡탑을 사용했더니 전기가 아예다 차단이되어 불이켜지는데 5~10분이 걸렸으며 불이들어온 후에도 2번정도 더 나갔습니다. 전기가 또 나갈까봐 에어컨 다끄고 버텼습니다. 공항가기전 잠시 머물기 위해서 였길 망정이지 잠은 절대 잘수 없는 호텔이었습니다. 신청하지 않은 엑스트라베드가 깔려있었고 당연히 체크인시 설명도 없었고 체크아웃시 비용청구하기에 신청한 옵션이 아님을 설명하고 거절했습니다. 문제가 많아서였는지 베드비용을 받지는 않았습니다. 직원들은 친절한 편이었으나 가격을 고려해도 시설은 매우 좋지 않았습니다.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

i-hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員很親切房間也很乾淨,只是晚上睡覺時房間都會有怪聲
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
未如承諾安排高樓層,期待的夜景整個被樹擋住
飯店房間整體狀況不錯,只是在訂房時請飯店協助安排高樓層房間,飯店也透過電子郵件回覆已經安排六樓房間,結果實際到了飯店check-in時竟然給了2樓的房間,跟前台人員反映,只得到六樓房間冷氣故障的說明,我們也只能接受,只是這種狀況說明飯店對於房間妥善率的維護跟處理能力不佳,且對於未能履行對客戶承諾事項態度也非常輕忽。
Stayed 1 night in Oct 2017

8/10 Good

yi ju

Liked: Staff & service, property conditions & facilities, room comfort
離機場搭車約10到15分鐘,前台服務十分親切,早餐也很棒!
Stayed 2 nights in Sep 2017

8/10 Good

스티븐, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓고 실용적이었어요.
모든 스탭이 매우 친절했어요. 방도 패밀리룸이라 아주 여유있고 유용했네요. 호텔전용차량을 이용한 바나힐 투어도 편하고 저렴했고요.다만 차도가 인접해있어서 소음은 좀 감수해야 해요. 전반적으로 가격대비 매우 만족입니다.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Yenie, k

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
아트호텔 약간실망
방은 깨끗 베트남 여느 작은호텔처럼 에어컨이 안시원하구 침대가 딱딱해요 삐거더유소리도 나고 매트리스중간이꺼진듯하구요 엄청 나쁘다는 아니지만 주변에 밥먹으로 나갈대도 없어요 잠시 머무르기는 나쁘지않구여
Stayed 1 night in Aug 2017

2/10 Terrible

jungmi, korea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
추천하고 싶지 않아요.
블로그에서 본 투베드는 강뷰였고 마운틴뷰는 화장실이 정말 최악. 샤워부스안에 문이 있는데 열면 비상계단이 바로 나온다. 직원들은 친절했으나 룸청결이 문제 온가족이 코막힘과 눈가지러움으로 편히 잘수없었다. 결국 하루를 안약과 비염으로 버텼다.
Stayed 1 night in Jul 2017

10/10 Excellent

Kin Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Fint hostel
Ok til prisen..
Stayed 2 nights in Apr 2017

10/10 Excellent

Teresa, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近有個商埸,步行10到!內有超市,食市!
我們住的兩房河景房,晚上開窗有涼風!浴室水壓很大,水很熱,甚至會燙手!唯一不好晚間會聽到車聲,有一間房是沒有窗!
窗外境觀
酒店門口
酒店附近的商場
廁所

10/10 Excellent

woonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 아트스러운 호텔, 가성비 짱짱~
호텔은 매우 깨끗했고, 친절했습니다. 우리나라 부띡호텔처럼 인테리어나 소품에 디테일한 정성이 많이 들어갔습니다. 여자들이 참 좋아할만한 호텔입니다. 특급호텔의 서비스는 당연히 아니나, 가격을 고려했을 때 최고의 가성비 호텔이라 생각됩니다. 조식은 가짓수는 많지 않으면서도 깔끔하고 맛있었으나, 야외로 개방되어 있고 에어컨이 되지 않는다는 단점이.. ㅡ.ㅡ;; 늦은 체크인으로 하루만 투숙하였는데, 여자들끼리 여행이였다면 좀 더 머무르는 것도 괜찮았을 것 같습니다. 시내에 있고, 한강이 바로 앞에 있어 산책하기도 괜찮습니다.

8/10 Good

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We booked only one night. Rooms and interior design very nice. Beautiful terras. Can recommend it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service!
Hotel provides design room with river view. Staffs are so kind and warm to help your needs. If I come back to Danang, I'll choose this hotel to stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清新且熱心服務的飯店
飯店如其名,是峴港少數具有不同設計風格的飯店。飯店整體用淡藍和淺黃色系設計相當清新。河景房的view很好,前台的服務人員很盡力提供服務。位置就在韓江邊,晚間在河邊散散步也很愜意。

10/10 Excellent

PingHsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionists are so good!
This is my second time stay in this hotel. This hotel provide good service and almost can help you in your trip in this city. Hotel is just loctated by Han river, so you can see revier view from yor window if you booked review room. Not just a hotel, and like your another home in Danang.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シンプルでアットホームな雰囲気
アットホームな雰囲気でスタッフも丁寧で親切。シンプルで使いやすいお部屋でした!

6/10 Okay

Hojin

Liked: Cleanliness
멀쩡하지만 샤워시설별루인곳
음 샤워시설 최악입니다 나머지는 다좋은데 샤워시설 진심별루고 그나마 위로되는건바로오른편에 한식집있는데 진짜 짱맛잇구 가섭값입니다

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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