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Iberostar Cozumel - All Inclusive

4.5 star property
Ocean-view property with a swim-up bar, near Playa Mia Grand Beach and Water Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Iberostar Cozumel - All Inclusive

Kayaking
Aerial view
Free minibar, in-room safe, desk, laptop workspace
Restaurant
Interior
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Spa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar

Explore the area

Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Popular LocationSan Francisco Beach7 min walk
  • Popular LocationMr. Sancho's Beach Club3 min drive
  • Popular LocationPalancar Beach4 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive
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Room options

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last Room Available

Free minibar, in-room safe, desk, laptop workspace

Last Room Available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 538 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Last Room Available, Single

Free minibar, in-room safe, desk, laptop workspace

Last Room Available, Single

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Terrace/patio

Premium Room, Poolside

8.1/10 Very Good

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 624 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Balcony view

Premium Room

8.1/10 Very Good

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Terrace/patio

Premium Room, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

8.3/10 Very Good

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Balcony view

Premium Room

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Cozumel

Located in Cozumel, Iberostar Cozumel - All Inclusive is near the airport and on the beach. Mr. Sancho's Beach Club is a popular attraction and the area's natural beauty can be seen at Paradise Beach and Playa Mia Grand Beach and Water Park. Traveling with kids? Consider Arrecifes de Cozumel National Park and Nachi Cocom Beach Club & Water Sport Center. Windsurfing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cozumel travel guideOpens in a new window

What's nearby

  • San Francisco Beach - 7 min walk
  • Mr. Sancho's Beach Club - 3 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Paradise Beach - 3 min drive
  • Palancar Beach - 4 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 27 min drive

Restaurants

  • Mr. Sanchos - 3 min drive
  • Occidental Grand Beach - 14 min walk
  • Playa Uvas - 15 min drive
  • Tortugas Beach Club - 15 min drive
  • Topaz Restaurant - 18 min walk

About this property

Iberostar Cozumel - All Inclusive

Luxury eco-certified property by the ocean
A swim-up bar, a terrace, and shopping on site are just a few of the amenities provided at Iberostar Cozumel - All Inclusive. With a beachfront location, scuba diving, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap, or aromatherapy at SPA Sensations, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include windsurfing. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 2 outdoor tennis courts, babysitting (surcharge), and 1 meeting room
  • A front-desk safe, a billiards/pool table, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 293 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free stocked minibars and free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

All-inclusive room rates at Iberostar Cozumel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Cozumel - All Inclusive Cozumel
Iberostar Cozumel - All Inclusive All-inclusive property
Iberostar Cozumel - All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Iberostar Cozumel - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Cozumel - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Cozumel - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Iberostar Cozumel - All Inclusive located?

Nestled on the beach, this Cozumel property is within a 10-minute walk of San Francisco Beach and Arrecifes de Cozumel National Park. Paradise Beach and Palancar Beach are also within 2 mi (3 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES; 1) Resort very clean, nice, comfortable, relaxing. food choices endless. 2) The evening entertainment was very good when it was there. LOVED the Classice Rock cover band!!! Some nights it was not very clear what it was supposed to be. The app did not provide information. DISLIKES; 1) You have got to figure out a better way for guests to reserve beach chairs around the pool. The smarts knew to come early and put towels on their choice spot, then go out all day while no one sits there until they return later in the afternoon.
Stayed 6 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a quiet, relaxing vacation with good food--this was it!
Stayed 3 nights in Mar 2024

6/10 Okay

Sladkowski

Liked: Staff & service
Disliked: Property conditions & facilities
Resort needs renovation
Stayed 6 nights in May 2024

10/10 Excellent

Erika

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great variety of food options, so many options for entertainment onsite, easy access to boats for snorkeling or diving. We chose to stay here per a friend’s recommendation and it was a great decision. Would definitely return.
Stayed 4 nights in May 2024

6/10 Okay

Chantel Eugenia, Texarkana

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Older resort. Abundant fauna and birds/animals. Small rooms with uncomfortable beds made for a less than average stay for the price. Food was five stars. Workers were pleasant, but not top notch service as with other resorts. Limited snorkel and busy boat load/unload area. Good shaded areas for laying on the beach.
Stayed 8 nights in May 2024

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Michael J

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was the fourth time that we have stayed at Iberostar, and our third visit to Cozumel. It has always been paradise; we have always loved our time there. This visit was different. The odors (sewage) was almost unbearable. The smell turned paradise into a sewer. Additionally, my wife and I had upset stomach’s during our entire stay. Was it the food or something else, we are not sure? We must look for other other vacation options in the future. So disappointing and so sorry.
Stayed 6 nights in Apr 2024

8/10 Good

Jaime

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Place was great and the staff was amazing. Transportation to and from the airport was a breeze they have on site taxis right outside the resort which is $30USD for two people one way, the dining was great and also the breakfast and lunch buffet were both really good my wife and I had a great time, the entertainment was very vibrant and fun. For dinner you get 3 restaurant options our favorite was the Asian cuisine. We had a great time all 3 nights
Stayed 3 nights in Apr 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was lovely resort we enjoyed our stay
Stayed 5 nights in Apr 2024

6/10 Okay

Megan Andrea

Traveled with family
Disliked: Amenities
Overall, I would rank this resort as 3 stars. It wasn’t terrible by any means, but I certainly wouldn’t rank it as a 5 or even 4 star resort. The food, entertainment, rooms, and pool were all just okay. I felt like it was a little odd there was only one pool given the size of the resort and it closed at 7. The food timing was a bit off, as well, and there would be times in the day where nothing was open. Also, there was a general lack of bars around the property. Again, all of these items didn’t necessarily ruin the trip, but also didn’t meet our expectations based on ratings and price point. Our main complaint was the smell — there was a horrendous sewage smell that was extremely prominent towards the front of the resort, but as the wind would change, you’d smell it all around the complex (including near one of the main restaurants, within the entertainment area, and even from our patio). The smell would also drift into our room from time to time, specifically overnight. I’m not sure if the smell was avoidable as I’m fairly positive it came from the treatment building for the resort. When the smell wouldn’t you, it was beyond words. We’ve been trying different resorts in Cancun and Cozumel over the every year for the past several, hoping to find the one that e truly love. I can say with certainty we will not visit this resort again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and loved the pools
Stayed 3 nights in Apr 2024

8/10 Good

Steven, Mahomet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

4/10 Poor

Azael

Stayed 4 nights in Apr 2024

4/10 Poor

Nola

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Returning guests every 14 years and scuba divers, and were given a so-called “premium”room, and I don’t understand the labeling, because our room was definitely not premium, and it was the closest room to the lobby. It was almost like we were being punished for some reason. We always get rooms close to the Dive Shop or in close proximity but not this year and when we asked to swap a room, they said it wasn’t available. Our friends (2 rooms) are not divers, literally had rooms on top of the Dive Shop upper level upgraded rooms for the same price, with returning guest gifts in their room. We got nothing. Zilch. A kick in the pants. Won’t return.
Stayed 7 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were subperb. Predominantly American tourists, only Mexicans were staff. Long taxi ride to town. Great place for diving excursions, snorkeling off beach was disappointing
Stayed 7 nights in Apr 2024

8/10 Good

Marcy

Stayed 6 nights in Apr 2024

6/10 Okay

Christy

Wonderful pool bartender Francisco, helpful and engaging. Room wasn’t cleaned two days until we reported, most of the resort smells like a sewer
Stayed 5 nights in Apr 2024

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Kimberly G, Whitehouse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Super clean. Food was great!
Stayed 4 nights in Apr 2024

6/10 Okay

Hajir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are really nice. The dining area and dishes are not clean
Stayed 6 nights in Apr 2024

8/10 Good

Mauricio Martins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great layout with tons to do for big and little kids and adults alike. We liked the all inclusive nature of the resort but it also had a nice, smaller type feel as well.
Stayed 5 nights in Mar 2024

8/10 Good

GLORIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really good (no need to go to town), the place was clean, beautiful garden areas, fun flamingos, iguanas, peacocks and coati to watch. Great location for getting to the diving/snorkel areas right from the dock, and rooms were nice. The smell from the more eco friendly sanitation/sewer tanks was heavy at times when walking in certain areas. You get a bit used to it, and you can feel happy that this place is caring about the environment. Hopefully, the hotel can improve this with time. The room smelled perfectly fine and each room has an air purifier. The water from special filtration sites next the the bungalows is safe to drink and at all meals too. The hotel has a full diving/snorkel/diving school company on site. It was great not having to go elsewhere. We also had a blast taking the small catamaran out which is included with hotel plus ($6) Ecological entrance fee per person. Bring your own snorkel gear if possible as the hotel and the diving place does not rent them out to take off site. You can only use them while on a snorkel or diving tour. You don’t need fins to do other locations near the shore, but you could do more if you had them. Bring “reef safe sunscreen” with you. This is the only kind allowed in the ocean in this protected area. The sunscreen at the shop on site is $26 USD. We rented a scooter for two days to visit other areas to snorkel. Don’t ride the scooters on the nice “bicycle only” small streets that parallel the main road.
Stayed 5 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, property conditions & facilities
I wouldn't say this is a 5 star resort by any means. I liked our stay, but I don't think I could justify the price (at least over Spring Break) again. The grounds were nice and the staff was mostly friendly. You could tell some of them were burnt out, probably due to it being the end of Spring break season. The food wasn't fine for an all inclusive, but not special. The rooms were small and the beds were not comfortable. Beach area and access to diving were great.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5